I live in the U.S. and shop on line at your store, so while I was on holiday, shopping in person was on my to do list. My experience was fantastic. Shopping during the week was key, I had all the atte... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
I live in the U.S. and shop on line at your store, so while I was on holiday, shopping in person was on my to do list. My experience was fantastic. Shopping during the week was key, I had all the atte... Se mere
Virksomheden har svaret
Fantastic store, with really high quality products. Staff were incredibly helpful and offered great advice, as well as input on sizing and hemming the trousers I bought. Allowed us to try on various... Se mere
Went into the store today when we arrived in London, the staff were lovely and super inviting. When we went downstairs we were greeted by Tony who was super knowledgeable, guided us on everything we w... Se mere
I usually order online but decided to pop into the shop. Great store. Very welcoming by the friendly staff. Relaxed atmosphere. Nice layout on main floor and downstairs. Terrific quality items.... Se mere
Virksomheden har svaret
REGULATION has over 30 years experience in manufacturing and retailing male fetish clothing & accessories in the UK. Established in 1991, we specialise in high quality latex & leather clothing, bondage equipment and gay fetish toys. Our online store serves customers worldwide whilst our London workshop team create our range of unique products for the specialist market and Fetish scene as a whole.
13A Bateman Street, W1D 3AF, London, Storbritannien
Har besvaret 100 % af deres negative anmeldelser
Svarer typisk inden for 48 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Fast, helpful and trustworthy service. Really amazing at helping with all matters.
Still waiting on my items and a response to my emails. Almost a month now.

Besvarelse fra REGULATION
Good sides:
I like gear that i received. Very fast delivery.
Bad sides:
Gas mask was very dusty inside, it was not cleaned before shipment. I had to use alcohol to clean it properly. A small torn of rubber inside, not cool, but is does not effect functionality.
Rubber collar was also covered in dust and on both sides there were covered in marks for cutting another collar. I couldn't get rid of all marks. Also rubber of collar smells burnt as very cheap rubber. Like it was made of used tire.
Despite the requested items showing as being in stock - they weren't able to be despatched for a week. The same day desoatch if ordered by 12 clearly doesn't stand
I only found out I was t to receive my items after chasing up when they went part my etc
Staff member was not prepared to help - stating that the shop was unable to post items
I went to another site and bought the same items cheaper and they arrived the next day
Very prompt and excellent service. The good were delivered within 48 hours of dispatch.
Service was good, helpful, and polite.
However, I had a problem with an item that had a price tag that was lower than the price I was charged. There was no problem with adjusting the price and giving me a refund (a store credit would have been fine as well), but since I had been issued a tax-free receipt/form, giving the refund was a little more complicated. It was not possible to do the refund at the time, but I was promised the amount (about £15-20) would be credited to my credit card within a few days. It never was.
Great service and as always a great product.
Excellant products with fast turnaround from order. Thanks guys 👍
Needed some new snaps fitted to two shirts. Placing the order via website was easy and received quote within 24 hours. Took shirts into the store and within a couple of weeks they were ready. Got email with pic showing options for replacement snaps before the work started so could choose which type to go for.
Have purchased custom made shirts from Regulation before and been impressed with quality and service.
Great service. I received face to face advice in the store to help me to choose the style and size that I wanted, as well as aftercare advice. The products then arrived a lot quicker than expected. They are of excellant quality, and fit really well.
They provide a good range of products at fairly reasonable prices in most cases.
Everything arrived quickly and exactly as I ordered
Utterly spectacular! I just forgot to ask for a VAT letter for when i leave the country with my Regulation severe-swag.
evcellent sexy trackies,just as good,if not better than Adidas chile
Always quick to despatch the goods in suitable packaging, as advertised.
Item promptly delivered securely & safely.
Very fast delivery and the product-leather gloves as described on website. Will use again!
I requested a leather harness strap to be made for an existing Body Harness and Regulation made this for me specially. It’s a good service when you can have something custom made and reasonably priced. Many Thanks.
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.