I live in the U.S. and shop on line at your store, so while I was on holiday, shopping in person was on my to do list. My experience was fantastic. Shopping during the week was key, I had all the atte... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Fantastic store, with really high quality products. Staff were incredibly helpful and offered great advice, as well as input on sizing and hemming the trousers I bought. Allowed us to try on various... Se mere
Went into the store today when we arrived in London, the staff were lovely and super inviting. When we went downstairs we were greeted by Tony who was super knowledgeable, guided us on everything we w... Se mere
I usually order online but decided to pop into the shop. Great store. Very welcoming by the friendly staff. Relaxed atmosphere. Nice layout on main floor and downstairs. Terrific quality items.... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
REGULATION has over 30 years experience in manufacturing and retailing male fetish clothing & accessories in the UK. Established in 1991, we specialise in high quality latex & leather clothing, bondage equipment and gay fetish toys. Our online store serves customers worldwide whilst our London workshop team create our range of unique products for the specialist market and Fetish scene as a whole.
Kontaktoplysninger
13A Bateman Street, W1D 3AF, London, Storbritannien
- 02072260665
- support@regulation.co.uk
- regulation.co.uk
4,8
Fremragende
626 anmeldelser
Har besvaret 100 % af deres negative anmeldelser
Svarer typisk inden for 48 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Item as described
Item as described. Happy with quality.
Proof of the pudding....
2. december 2019
Uopfordret anmeldelse
Excellent service!
Excellent product, well made, nice work, good quality
1. december 2019
Uopfordret anmeldelse
Regulation always give me a very high…
Regulation always give me a very high quality product, very satisfied with them
8. november 2019
Uopfordret anmeldelse
Quick delivery and great gear
6. november 2019
Uopfordret anmeldelse
High Quality
High Quality, discrete packaging. Everything you need all in one place.
4. november 2019
Uopfordret anmeldelse
Very helpful
Very helpful, good staff and brilliant choice of products xx
2. november 2019
Uopfordret anmeldelse
Great staff and a very secure and…
Great staff and a very secure and efficient service... thanks!
1. november 2019
Uopfordret anmeldelse
Giving out personal information to random customer, No response from customer services. Buyer beware
When the item arrived it was not as advertised and had clearly been returned by another customer as his hand written note was at the very top of the box. I attempted to contact Regulations customer service who admitted the description on the website was misleading and that they would be amending it so as to avoid confusion in future. I took screenshots of the website prior to ordering which I attached in my emails with Kris but was only offered a paltry copy and pasted conciliatory gesture and they tried to brush off the seriousness of leaving all the prior customers full name, personal mobile number, full home address and email address in the box, despite them asking me to destroy the letter since they knew they were at fault. Since then they have not responded to any of my emails. The most appalling customer service I have dealt with from any company, they weren't remotely concerned over the GDPR breach so if discretion is important to you when ordering from this retailer I would be very wary. Its now 10 days later and I have a product I cannot use, a company that will not respond and 420 pounds out of pocket.
8. oktober 2019
Uopfordret anmeldelse
Besvarelse fra REGULATION
Hi there,
I'm sorry you were unhappy with our service. I can assure you, the response you received was not a copy & paste apology. We did discuss this in the office and felt that the offer we made was fair. We also contacted the customer affected regarding the letter you received as soon as we were informed. We take GDPR and customer data very seriously. We took a few days extra to respond due to internal discussions but so sorry this was later than you would have liked.
Regards,
- Pete
Big fan here
I've always been a fan of Regulation, as I used to live quite close to their Islington store. Not only was their selection great, the prices weren't (very) eye-watering either. Now I'm living on literally the other side of the globe, their service is just as good.
In honour of Locktober, I ordered a chastity device on the 1st and, in true Regulation style, it was delivered here this afternoon - the 7th! That's not bad for a trip of over 10,000 miles!
As for the device, it's really comfy (although I'm not 100% sure whether that's a good thing or bad just yet) and I consider it money well spent.
Regulation is my 'go to' store when I'm thinking pervery - it should be yours too.
7. oktober 2019
Uopfordret anmeldelse
100% recommendation
Very quick order processing, great customer service and amazing product. 100% would buy again
4. oktober 2019
Uopfordret anmeldelse
Love ordering from Regulation
Love ordering from Regulation, top notch items and fast international delivery.
1. oktober 2019
Uopfordret anmeldelse
Quick process delivered to the store…
Quick process delivered to the store where I purchased another item. Great!!
20. september 2019
Uopfordret anmeldelse
Good quality products
Good quality products
Fair price for what you get
Well discreetly packaged and sent out within a couple of days.
Will buy from them again!
4. september 2019
Uopfordret anmeldelse
Excellent speedy service and the pvc…
Excellent speedy service and the pvc vinyl suit is beautiful.
3. september 2019
Uopfordret anmeldelse
All went perfect.
17. august 2019
Uopfordret anmeldelse
very good quality for an affordable…
very good quality for an affordable price. Fast delivery, so everything is ok.
5. august 2019
Uopfordret anmeldelse
The staff are always so helpful and…
The staff are always so helpful and with a smile on their faces!
2. august 2019
Uopfordret anmeldelse
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