The claim process with Regency went very smooth and timely. My Complaint was the company that was assigned was late for the appointment and did not have any repair products on hand.
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
I just love being able to save money eye and get good coverage which I did not have previously. I am hoping that Alex Bucci is as I perceived him, a man of integrity. He seemed like he was not tellin... Se mere
Regency Home Warranty has some of the rudest customer service I have ever dealt with. They talk down to you, dismiss your concerns, and make you feel like you are bothering them just by calling. On to... Se mere
My contact was Elliot. He made everything exceptionally easy. Great value, senior discount and affordable. Changed from home choice warranty. I was looking for technicians to be available and affor... Se mere
Virksomhedsoplysninger
Om Regency Total Warranty
Skrevet af virksomheden
Kontaktoplysninger
Ingen anmeldelsesinvitationer registreret
Denne virksomhed har ikke inviteret sine kunder til at skrive anmeldelser, så anmeldelserne er muligvis ikke repræsentative
Har ikke besvaret negative anmeldelser
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Seamless Claim Process
My experience filing a claim with Regency was surprisingly seamless. Every phase of the process, including the claim approval and the dispatch of a technician for the repair, was handled with impressive speed. Their customer service team was attentive and professional throughout. For anyone looking for an affordable protection plan that doesn't compromise on convenience or reliability, Regency is a fantastic choice.
they are able to resolve the problem on…
they are able to resolve the problem on a timely manner and the tech are very professional.
Easy and straightforward registration
Easy and straightforward registration. Alex was very professional and answered all my questions.
The salesman was polite and informative
The salesman was polite and informative
I have no problem it all went smooth
I have no problem it all went smooth
Great customer service
Great customer service and knowledgeable service representative Andrew. Glad I made the call and understand why they have such a high rating.
The representative was able to confirm…
The representative was able to confirm my status and guide me to new claim. Very helpful
Your sales rep was very helpful & considerate.
Andrew, our agent, was extremely helpful. He offered us the lowest price possible bc we were seniors. Their company has an A+ rating & focus on Arkansas residents.
Andrew was professional and curious…
Andrew was professional and curtious excellent 👍
Andrew was knowable and helpful
Andrew was knowable and helpful. He found a solution to fit my budget with the best coverage.
SCAM COMPANY
SCAM COMPANY! A/C STOPPED IN JULY!!! WAS TOLD IT WOULD BE 3 WEEKS TO GET A CONTRACTOR!!! I HAVE MY ELDERLY ASMATIC MOTHER LIVING WITH ME, 90F INSIDE NOT A GOOD SITUATION. WAS TOLD BY REGENCY TO GET MY OWN CONTRACTOR, THAT THEY WOULD REIMBURSE ME ONCE THE UNIT WAS REPAIRED. ITS NOW THE END OF DECEMBER, STILL NO
CHECK/ REIMBURSEMENT, LIES, LIES, AND MORE LIES! THEN MY DRYER GOES OUT, THEY DID SEND A CONTRACTOR OUT THE NEXT DAY.. AFTER A PHONE CALL TO REGENCY...HE TELLS ME THAT ONLY THE PARTS ARE COVERED, AND NOT THE LABOR!!! I WAS NEVER TOLD THIS WHEN I PAID FOR THIS GARBAGE PLAN UP FRONT!!! DO YOURSELF A FAVOR, STAY FAR AWAY FROM THIS SCAM, LYING, DECEIVING COMPANY!!!!
Worst service in years
We sent a request for service on a hot water heater. The company, High Quality Plumbing wanted 100 cash to diagnose without showing up they said it needed full replacement. (our contract says a 85 service charge. We mistrusted them requiring cash. We asked for another referral to a different company, waited several days and they sent the same company. WE again asked for a referral of a reputable place and they sent a handyman who new nothing about heaters. Customer support at Regency said we could call our own plumber, We did and the problem was fixed in a day without a total replacement. However it had been 11 days without hot water and we needed to pay our tenants 400 for the inconvenience and gym membership to shower.
It started with the claims rep
It started with the claims rep. Very professional and courteous. Prompt service by SRP plumbing. Called to initiate claim and the very next day the tech was here to address the problem. Unbelievable! Thank you!
Andrew was patient
Andrew was patient, knowledgeable, very polite and a great salesman.
I would recommend him to anyone who is interested in a home warranty.
I have not used it yet and it isn't…
I have not used it yet and it isn't available for 35 days. Going on line was easy to sign up though.
Done.
Alex was professional and pleasant to…
Alex was professional and pleasant to speak with. He made me feel important and especially understood. He helped me to choose the best plan for my house. I would highly recommend him for promotion and more responsibility. He is ceo material also. Thanks kindly!
Amazing attitude and kindness of sales professional Andrew S.
Undoubtedly it was the professionalism demonstrated by Andrew while setting me up with the Platinum plan. He totally understood my requirements and very quickly and professionally helped me identify the best coverage for our house/appliances and the plan that best suits us. He also worked with his supervisor to get me the best discounts that could be applied towards the plan, and I am very appreciative of him going the extra mile.
Spoke with representative name Andrew
Spoke with representative name Andrew and he was very helpful. He explained the services well. I hope this company is better than what i have now. Im a senior citizen and I need a good home warranty. Thank you again Andrew.
Good company
My representative Alex was very personable. He explained the company's products with out pressure extremely well. My experience was great. The company is competitive and they offered senior discounts. Very Pleased with my plan.
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
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Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.








