Arch Red Sky was very responsive. I gathered all the required information and sent it in promptly. My claim was approved quickly. I didn’t receive the link to claim in the 3 days it said I would. A qu... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Having dealt with insurance before we were surprised at the short time it took to settle compensation. In past claims (other companies) it took months and many hoops to jump through. Good job, thanks,... Se mere
Virksomheden har svaret
I received a full refund on my rental. We were just 4 hours from our unit to start our week vacation, when we received a call that my dad pasted away unexpectedly. So glad I took the insurance!! After... Se mere
Virksomheden har svaret
We had an unexpected event that took place which caused us to cancel our plans. The Travel Insurance through Red Sky was an expense we were glad we purchased. They were efficient in reviewing our... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
Arch Red Sky Insurance offers travel insurance for the vacation rental industry, providing coverage for coastal, lake, ski and mountain destinations.
Red Sky Travel Insurance
Skrevet af virksomheden
- Trusted and Tested
- Red Sky has the reputation and history of catering solely to professionally managed vacation rental management companies.
Money-Back Guarantee
At Red Sky, customer service and satisfaction are of utmost importance to us. After all, our goal is to provide you with protection during your travels.
Your satisfaction is important. That’s why we offer a money-back guarantee*, which allows you to cancel your travel insurance plan within 14 days from your effective date of coverage** or before your scheduled departure date, whichever comes sooner. Red Sky will refund all of your premiums paid if you cancel coverage within the time specified, provided you have not already filed a claim under the travel insurance plan. All cancellation requests must be submitted in writing. You can email your request to redsky@archinsurance.com. *Not available to residents of New York and Washington. **Residents of Indiana have up to 30 days from the effective date of coverage.
Kontaktoplysninger
11350 McCormick Rd, Ste 102, Executive Plaza IV, 21085, Hunt Valley, MD, USA
- 866-549-5283
- info@redskyinsurance.com
- redskyinsurance.com
4,2
God
375 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 100 % af deres negative anmeldelser
Svarer typisk inden for 2 uger
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Our claims were taken care of in a short period of time
Our claims were addressed and taken care of in a timely manner.
21. maj 2024
Besvarelse fra Arch Red Sky Insurance
Paulette,
Thank you for your review. We're glad you were satisfied with our services. We look forward to protecting your next trip!
Regards,
The Arch Red Sky Team
Besvarelse fra Arch Red Sky Insurance
Melissa,
Thank you for your review. We're glad you were satisfied with our services. We look forward to protecting your next trip!
Regards,
The Arch Red Sky Team
Very prompt with the claim
Very prompt with the claim. Everyone was helpful and friendly.
24. juni 2024
Besvarelse fra Arch Red Sky Insurance
Gary,
Thank you for your review. We're glad you were satisfied with our services. We look forward to protecting your next trip!
Regards,
The Arch Red Sky Team
Quick processing and trip cancellation covered as expected
Claim submittal and document upload were easy and our cancelled rental home was fully covered and reimbursed.
14. juni 2024
Besvarelse fra Arch Red Sky Insurance
Rolf,
Thank you for your review. We're glad you were satisfied with our services. We look forward to protecting your next trip!
Regards,
The Arch Red Sky Team
Beach trip cancellation
Having to cancel our trip was very disappointing. The claim was easy to fill out and the claim was quickly approved after the physician’s statement was submitted. Thanks for making this a pleasant experience.
21. juni 2024
Besvarelse fra Arch Red Sky Insurance
Stephen,
Thank you for your review. We're glad you were satisfied with our services. We look forward to protecting your next trip!
Regards,
The Arch Red Sky Team
Very easy to deal with andl easy to…
Very easy to deal with and easy to reach. Claims paid as soon as possible. Worth having
19. juni 2024
Besvarelse fra Arch Red Sky Insurance
Michael,
Thank you for your review. We're glad you were satisfied with our services. We look forward to protecting your next trip!
Regards,
The Arch Red Sky Team
Besvarelse fra Arch Red Sky Insurance
Mark,
Thank you for your review. We're glad you were satisfied with our services. We look forward to protecting your next trip!
Regards,
The Arch Red Sky Team
So much good information snd z Cory was…
So much good information snd z Cory was so kind.
11. juni 2024
Uopfordret anmeldelse
Besvarelse fra Arch Red Sky Insurance
Carla,
Thank you for your review. We're glad you were satisfied with our services. We look forward to protecting your next trip!
Regards,
The Arch Red Sky Team
Efficient review.Overall the process of review was…
Overall the process of review was efficient
after submission of forms.
4. juni 2024
Besvarelse fra Arch Red Sky Insurance
Harry,
Thank you for your review. We're glad you were satisfied with our services. We look forward to protecting your next trip!
Regards,
The Arch Red Sky Team
This insurance company is compassionate…
This insurance company is compassionate and caring in how they treat their clients. I’m happy we purchased this insurance for a trip we had planned but ultimately could not take. I would recommend this company.
24. maj 2024
Besvarelse fra Arch Red Sky Insurance
Julie,
Thank you for your review. We're glad you were satisfied with our services. We look forward to protecting your next trip!
Regards,
The Arch Red Sky Team
My experience was positive
I had a couple issues with the documentation uploading process (my own error) and the customer service representative was very pleasant and helpful in getting things straightened out. Any email correspondence was prompt and I was kept updated in regard to the status of my claim. The claim was paid quickly.
28. maj 2024
Besvarelse fra Arch Red Sky Insurance
M L,
Thank you for your review. We're glad you were satisfied with our services. We look forward to protecting your next trip!
Regards,
The Arch Red Sky Team
Besvarelse fra Arch Red Sky Insurance
Ranzell,
Thank you for your review. We're glad you were satisfied with our services. We look forward to protecting your next trip!
Regards,
The Arch Red Sky Team
If I could give a ZERO star rating for…
If I could give a ZERO star rating for Red Sky Travel Insurance, I would! Our Outer Banks vacation home CAUGHT ON FIRE people!! We were awakened at 3am by my niece running around that house pounding on everyone's door and yelling at the house was on fire and we needed to get out now! It was an electrical fire that broke out in the attic above my sister's bedroom suite. She was drifting in and out of sleep, but she kept hearing crackling and smelling smoke. My niece was restless, and happened to be awake (thank God). Once they figured out what was going on, it was a flurry of activity getting everyone out. One of our family members is a quadriplegic, and this was his first vacation in 15 years. This experience was terrifying for all of us!! The fire chief told us...just a few more minutes, and the entire first floor would've been engulfed in flames. We made it out just in time!! Not only did we lose some things to water and smoke damage, we were all traumatized :'(
17 of us...our entire family... it could've wiped us out completely! We claimed $8,856 for our trip. After more than 30 days of waiting (and sending them a ridiculous amount of receipts for everything they asked us for), they just let us know they're going to pay $1,174....What the?!?!? . I'm floored!!
6. april 2024
Uopfordret anmeldelse
Besvarelse fra Arch Red Sky Insurance
Jenny,
Thank you for taking the time to leave a review. We are sorry to hear about the circumstances of your claim.
As stated in your explanation of benefits, travel insurance will reimburse you, up to the maximum benefits amount shown in the schedule of benefits, for unused, prepaid, nonrefundable payments or deposits for your vacation rental. Therefore, only the unused nights at the vacation rental are covered for a trip interruption claim, not the entire trip.
In regards to the damaged items, insurance policies, including travel insurance policies, generally have maximum benefits outlined in the policy. These are outlined in your policy made available to you prior to and after your policy purchase. Links to your policy were included in your confirmation of benefit email and accessible 24/7 on the rental property website. Your claim was paid in full up to the maximum benefits pursuant to the policy. Because your claimed expenses exceeded the maximum benefits outlined in your policy, amounts in excess of the maximum benefits were denied.
If you have any further questions you can contact us at 866-889-7409.
Regards,
The Arch Red Sky Team
Good investment
Responsive and prompt handling of our claim. Will recommend for those who travel.
21. maj 2024
Besvarelse fra Arch Red Sky Insurance
Jim,
Thank you for your review. We're glad you were satisfied with our services. We look forward to protecting your next trip!
Regards,
The Arch Red Sky Team
Superb Insurance Firm
I’m 80 years old and quite honestly I’ve never experienced such a professional insurance firm as yours. You are to be commended for your expediency and constant communications. Maxwell, who represented your firm for us, was terrific. Thank you. We will use you again as well as recommend you to our friends.
9. maj 2024
Besvarelse fra Arch Red Sky Insurance
Donald,
Thank you for your review. We're glad you were satisfied with our services. We look forward to protecting your next trip!
Regards,
The Arch Red Sky Team
Effective service in progress
Our cooperation with Red Sky was short-lived. I won't argue with the fact that they have a reputation and experience of working exclusively with professionally managed vacation rental companies. But they could use a little bit of a boost in terms of efficient service. The registration process was delayed because they do not respond immediately. And the vacation and the place of stay looked great.
19. april 2024
Uopfordret anmeldelse
Besvarelse fra Arch Red Sky Insurance
Maybelle,
Thank you for reaching out to us. We are unable to locate a policy in our system associated with the name posted with this review.
When you have a moment, please send an email to redsky@archinsurance.com with your reservation number and vacation rental management company so we can review your case in more detail.
Regards,
The Arch Red Sky Team
Canceled Trip Due to Medical Emergency
I needed to cancel our trip due to a medical emergency that is continuing. Arch Red Sky was very patient as I had to cater to my wife as I tried to process all the requisite paperwork to process the claim. Nichole was terrific and the online process was straightforward. Well done! I'll always take out travel insurance in the future ... you never know what's going to happen.
3. maj 2024
Besvarelse fra Arch Red Sky Insurance
Ted,
Thank you for your review. We're glad you were satisfied with our services. We look forward to protecting your next trip!
Regards,
The Arch Red Sky Team
Once I got information you requested to…
Once I got information you requested to you, your response and approval of my claim was next day. I appreciate your promptness and helpful agents in processing this claim.
29. april 2024
Besvarelse fra Arch Red Sky Insurance
James,
Thank you for your review. We're glad you were satisfied with our services. We look forward to protecting your next trip!
Regards,
The Arch Red Sky Team
Besvarelse fra Arch Red Sky Insurance
Sandra,
Thank you for reaching out to us.
At the time of posting, we understand that your issue is being or has been resolved.
Please look out for a communication from our team and if you have any further questions, please contact us.
Regards,
The Arch Red Sky Team
Prompt and personalized service
Prompt and personalized service. Responsive to my questions.
5. april 2024
Besvarelse fra Arch Red Sky Insurance
Emilie,
Thank you for your review. We're glad you were satisfied with our services. We look forward to protecting your next trip!
Regards,
The Arch Red Sky Team
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