Arch Red Sky was very responsive. I gathered all the required information and sent it in promptly. My claim was approved quickly. I didn’t receive the link to claim in the 3 days it said I would. A qu... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Having dealt with insurance before we were surprised at the short time it took to settle compensation. In past claims (other companies) it took months and many hoops to jump through. Good job, thanks,... Se mere
Virksomheden har svaret
I received a full refund on my rental. We were just 4 hours from our unit to start our week vacation, when we received a call that my dad pasted away unexpectedly. So glad I took the insurance!! After... Se mere
Virksomheden har svaret
We had an unexpected event that took place which caused us to cancel our plans. The Travel Insurance through Red Sky was an expense we were glad we purchased. They were efficient in reviewing our... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
Arch Red Sky Insurance offers travel insurance for the vacation rental industry, providing coverage for coastal, lake, ski and mountain destinations.
Red Sky Travel Insurance
Skrevet af virksomheden
- Trusted and Tested
- Red Sky has the reputation and history of catering solely to professionally managed vacation rental management companies.
Money-Back Guarantee
At Red Sky, customer service and satisfaction are of utmost importance to us. After all, our goal is to provide you with protection during your travels.
Your satisfaction is important. That’s why we offer a money-back guarantee*, which allows you to cancel your travel insurance plan within 14 days from your effective date of coverage** or before your scheduled departure date, whichever comes sooner. Red Sky will refund all of your premiums paid if you cancel coverage within the time specified, provided you have not already filed a claim under the travel insurance plan. All cancellation requests must be submitted in writing. You can email your request to redsky@archinsurance.com. *Not available to residents of New York and Washington. **Residents of Indiana have up to 30 days from the effective date of coverage.
Kontaktoplysninger
11350 McCormick Rd, Ste 102, Executive Plaza IV, 21085, Hunt Valley, MD, USA
- 866-549-5283
- info@redskyinsurance.com
- redskyinsurance.com
4,2
God
375 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 100 % af deres negative anmeldelser
Svarer typisk inden for 2 uger
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Process was easy
Process took a few weeks, but was easy and uneventful. Claim was paid in full.
11. april 2024
Besvarelse fra Arch Red Sky Insurance
WP,
Thank you for your review. We're glad you were satisfied with our services. We look forward to protecting your next trip!
Regards,
The Arch Red Sky Team
Your response was very fast and very…
Your response was very fast and very sympathetic to our problem. Thank you very much!
17. april 2024
Besvarelse fra Arch Red Sky Insurance
Robert,
Thank you for your review. We're glad you were satisfied with our services. We look forward to protecting your next trip!
Regards,
The Arch Red Sky Team
Besvarelse fra Arch Red Sky Insurance
Ronald,
Thank you for your review. We're glad you were satisfied with our services. We look forward to protecting your next trip!
Regards,
The Arch Red Sky Team
Fast and efficient!
Very good at answering questions and were very efficient with finishing the claim!
8. april 2024
Besvarelse fra Arch Red Sky Insurance
Robert,
Thank you for your review. We're glad you were satisfied with our services. We look forward to protecting your next trip!
Regards,
The Arch Red Sky Team
Cutting our vacation short. Once we were able to get upper…
Once we were able to get upper management involved, out claim transaction was exceptional. The level of service we received was 5 star, they were prompt and efficient.
7. marts 2024
Besvarelse fra Arch Red Sky Insurance
Richard,
Thank you for your review. We're glad you were satisfied with our services. We look forward to protecting your next trip!
Regards,
The Arch Red Sky Team
Our claim settlement was prompt and…
Our claim settlement was prompt and were pleased with the outcome. We received fair compensation for our out-of-pocket expenses.
29. marts 2024
Besvarelse fra Arch Red Sky Insurance
Aloha,
Thank you for your review. We're glad you were satisfied with our services. We look forward to protecting your next trip!
Regards,
The Arch Red Sky Team
Claim process was easy and response…
Claim process was easy and response time was very prompt.
2. april 2024
Besvarelse fra Arch Red Sky Insurance
Robert,
Thank you for your review. We're glad you were satisfied with our services. We look forward to protecting your next trip!
Regards,
The Arch Red Sky Team
Very fast
Very fast, very easy to submit our claim. We had to file a claim due to a weather-related closure that affected our destination. We got a refund within a few days via Zelle direct to our bank account.
26. marts 2024
Besvarelse fra Arch Red Sky Insurance
Bryan,
Thank you for your review. We're glad you were satisfied with our services. We look forward to protecting your next trip!
Regards,
The Arch Red Sky Team
I feel I waited to long to get my money
28. marts 2024
Besvarelse fra Arch Red Sky Insurance
Nancy,
Thank you for reaching out to us.
On average it takes 30 days or more to adjudicate a claim upon receipt of all required documentation. In reviewing the communications on your claim, your claim was resolved timely, within a month from when we received all of your necessary documentation.
We appreciated your patience as we evaluated your claim. At the time of posting, we understand that your issue has been resolved.
Regards,
The Arch Red Sky Team
Your services were fine
Your services were fine. I was happy to receive a check for $500 which was my original claim. I finally received a refund from the condo company which they never should have charged me for as I canceled within their cancellation policy. Won’t be going there anymore. Thank you.
11. marts 2024
Besvarelse fra Arch Red Sky Insurance
Sandra,
Thank you for your review. We're glad you were satisfied with our services. We look forward to protecting your next trip!
Regards,
The Arch Red Sky Team
Besvarelse fra Arch Red Sky Insurance
Julia,
Thank you for your review. We're glad you were satisfied with our services. We look forward to protecting your next trip!
Regards,
The Arch Red Sky Team
Helen was delightful
Helen was delightful, knowledgeable, personable, explained everything patiently and clearly. I wish I could hire Helen.
14. marts 2024
Uopfordret anmeldelse
Besvarelse fra Arch Red Sky Insurance
Rich,
Thank you for your review. We're glad you were satisfied with our services. We look forward to protecting your next trip!
Regards,
The Arch Red Sky Team
Besvarelse fra Arch Red Sky Insurance
Errol,
Thank you for your review. We're glad you were satisfied with our services. We look forward to protecting your next trip!
Regards,
The Arch Red Sky Team
Besvarelse fra Arch Red Sky Insurance
Kirk,
Thank you for your review. We're glad you were satisfied with our services. We look forward to protecting your next trip!
Regards,
The Arch Red Sky Team
Besvarelse fra Arch Red Sky Insurance
Daniel,
Thank you for your review. We're glad you were satisfied with our services. We look forward to protecting your next trip!
Regards,
The Arch Red Sky Team
I was diagnosed with cancer & had to…
I was diagnosed with cancer & had to cancel because I wasn't sure when treatment was to begin.
This company really beat around the bush, doing everything in order not to reimburse me.
I would never recommend this company to anyone
28. februar 2023
Besvarelse fra Arch Red Sky Insurance
Jamie,
Thank you for reaching out to us. We are sorry to hear about the circumstance surrounding your claim.
At the time of posting, we understand that your issue is being or has been resolved.
Please look out for a communication from our team and if you have any further questions, please contact us.
Regards,
The Arch Red Sky Team
The way you assessed the card
The way you assessed the card, I NEVER USED IT and you calculated the TIME when I did not use it, which is NOT FAIR.
It should be in my mind based on usage.
I bought the card to use it only in the second half of the season, because I knew that I will be first half of the season in Australia. If I knew you would do, I would NOT purchase the insurance.
22. februar 2024
Besvarelse fra Arch Red Sky Insurance
Jan,
Thank you for reaching out to us. We'd like to understand more about your experience and obtain more information about your 1-star review. When you have a moment, please send an email to redsky@archinsurance.com with your reservation number and vacation rental management company so we can review your case in more detail.
Regards,
The Arch Red Sky Team
Besvarelse fra Arch Red Sky Insurance
Francine,
Thank you for your review. We're glad you were satisfied with our services. We look forward to protecting your next trip!
Regards,
The Arch Red Sky Team
When my husband was hospitalized due to…
When my husband was hospitalized due to the flu, we needed to cancel our vacation rental, just 10 days away. The Arch Red Sky Insurance representatives I spoke with helped greatly by reminding me of the steps to take with the rental company, as well as what documents to forward to Arch for the processing of our claim. Email notices were sent as each document was received, as well as reminders about what was still needed. This communication was really helpful. We appreciate the competence and the kindness of the Arch representatives and will use Arch Red Sky for future travel insurance.
2. februar 2024
Besvarelse fra Arch Red Sky Insurance
Ann,
Thank you for your review. We're glad you were satisfied with our services. We look forward to protecting your next trip!
Regards,
The Arch Red Sky Team
Besvarelse fra Arch Red Sky Insurance
Sherry,
Thank you for your review. We're glad you were satisfied with our services. We look forward to protecting your next trip!
Regards,
The Arch Red Sky Team
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