Redpost Equestrian Anmeldelser 

492
TrustScore 5 ud af 5

4,8

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Se, hvad kunderne siger

Bedømt til 5 ud af 5 stjerner

Visited Redpost today with my 16 year old daughter. We wanted to purchase a body protector. Georgina was extremely helpful and knowledgeable and explained exactly how the body protector should fit in... Se mere

Bedømt til 5 ud af 5 stjerner

Fantastic store, great selection of items, I went in to buy footwear and wasn't disappointed. Abbi helped me pick the right fitting long riding boots, paddock boots and trainers. Super patient, very h... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

We took my little girl and her cousins in to get a few things, and my daughter was so excited. Jo and Alex were absolutely amazing. They spent so much time helping her get her body protector fitted... Se mere

Bedømt til 5 ud af 5 stjerner

This company really do carry a great range of sizes in rugs, girths etc & despatch very promptly. Their next day delivery option actually works! If I’ve had to phone for advice I’ve always had a knowl... Se mere

Virksomheden har svaret

Virksomhedsoplysninger

  1. Butik med rideudstyr

Skrevet af virksomheden

Family-run & Independent Redpost Equestrian has been family-run since 1992. Offering horse riding clothes and apparel including Riding Boots, Jackets & Coats, Competition Jackets, Horse Rugs and many more products online & in-store. At Redpost Equestrian, they believe that equestrianism is not just a sport or activity, it is a lifestyle! As one of the leading stockists of horse riding clothes and equipment online they provide products that not only help you enjoy the lifestyle but can also help find success in competitions. They do this by offering you the highest quality products and most fashionable country clothing, horse riding clothes, and horse wear at affordable prices. These products are chosen by horse people for horse people. Their flagship store near Totnes in South Devon was established in 1992 where it began selling horse feed. The business has grown year on year to become a leading equestrian retailer and a favourite tack shop destination in the South West. If you have any questions or need some advice always feel free to get in contact with them and their helpful customer service team and product specialists will help out with everything from an order, to advice on tack and equipment.


Kontaktoplysninger

4,8

Fremragende

TrustScore 5 ud af 5

492 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

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4,8

Alle anmeldelser

(492)

38 anmeldelser inden for de sidste 12 måneder

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Bedømt til 5 ud af 5 stjerner

Excellent service from Alex on a boot…

Excellent service from Alex on a boot fitting 9/4/26 for my daughter Joni. It’s a challenging fit as she is in between child and adult sizes but Alex went the extra mile and gave her plenty of options to try, and really made her feel comfortable. Really impressed with her knowledge, experience and helpfulness, and the broad range Redpost stocked. We came away happy with a great pair, and will be back when we need to size up!

9. april 2026
Uopfordret anmeldelse
Redpost Equestrian-logo

Besvarelse fra Redpost Equestrian

Hi Stuart, we are very happy to hear Alex was able to assist in the boot fitting for your daughter and hope she loves her new boots. Once again thanks for choosing to shop with us.

Bedømt til 5 ud af 5 stjerner

Exceptional Service

Redpost staff …AND THE SERVICE THEY GIVE…are EXCEPTIONAL……
VERY knowledgeable …very friendly ..very efficient ..very patient ..nothing is too much trouble ..
I gave them 5 stars…I wd like to give them ..
10 STARS

8. april 2026
Uopfordret anmeldelse
Redpost Equestrian-logo

Besvarelse fra Redpost Equestrian

Thank you for your kind words Fiona, we do really appreciate it.

Bedømt til 5 ud af 5 stjerner

Another amazing hat fitted completed by…

Another amazing hat fitted completed by Georgina Hay. I totally trust her skills. She has brilliant knowledge of all the different makes and designs so you get the best fit for safety even when my daughter is only interested in ‘the look’.
You don’t feel rushed or an inconvenience. She takes her time and makes sure everything is correct and you are 100% happy. Thank you Georgina

21. marts 2026
Uopfordret anmeldelse
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Besvarelse fra Redpost Equestrian

Hi Catherine, thank you very much for leaving your review.

Bedømt til 5 ud af 5 stjerner

Excellent Hat fitting by Georgina

We had a great trip to RedPost Equestrian today to get my daughter her first riding hat. The level of customer service from all the staff was excellent in particular Georgina H who fitted my daughters hat. She was so friendly and put my daughter totally at ease.

21. februar 2026
Uopfordret anmeldelse
Redpost Equestrian-logo

Besvarelse fra Redpost Equestrian

Thank you for taking your time to leave us your feedback it really does mean a lot.

Bedømt til 5 ud af 5 stjerner

Amazing service and fitting on a new…

Amazing service and fitting on a new pair boots from Georgina H and Jazz D. Thank you!

21. februar 2026
Uopfordret anmeldelse
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Besvarelse fra Redpost Equestrian

Hi Alex, thank you for your review! pleased we could help sort you with some new boots in store.

Bedømt til 5 ud af 5 stjerner

Jaz has been so incredibly helpful in…

Jaz has been so incredibly helpful in trying to source boots for my son with super long, super skinny legs. She has gone above and beyond to provide as many options within budget as possible!
Always loved Redpost, this just cements that feeling!

20. februar 2026
Uopfordret anmeldelse
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Besvarelse fra Redpost Equestrian

Hi Emma, thanks for sharing with us your experience. We will make sure to pass this lovely feedback to Jazz.

Bedømt til 5 ud af 5 stjerner

Amazing company I ordered a beautiful…

Amazing company I ordered a beautiful Equetech long riding coat it came the next day I live in the middle of no where rarely do the delivery drivers get it to my door. Thank you Redpost I use you for all my rugs and equestrian needs you are one amazing company. I even got 20 per cent off the coat it fits like a dream is totally water proof and looks very smart. Riding in this appalling weather yesterday for 2 hrs in the rain and arctic condition coat amazing. Thank you for your quick delivery.

16. februar 2026
Uopfordret anmeldelse
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Besvarelse fra Redpost Equestrian

Thank you for your review of your Equetech coat. We are pleased to hear this arrived promptly and you're happy with your purchase.

Bedømt til 5 ud af 5 stjerner

Excellent service from this company.

My order arrived 2 days after I placed it, Fantastic!
It was a 3/4 length coat of the full length one I have, so I knew it would be good. It was in the sale so I saved money too,
Excellent fit, buy large for size 14, warm inside and super waterproof, zip at the back for more comfy riding.
However I can wear it anywhere!
Excellent company. Thanks.

4. februar 2026
Uopfordret anmeldelse
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Besvarelse fra Redpost Equestrian

Thank you for sharing your feed back with us on your experience. Just reach out if we can help with anything else in the future at all.

Bedømt til 5 ud af 5 stjerner

Amazing customer service

I'm a longstanding customer of Redpost, but recently had a fault with an expensive item I'd bought 6 months prior. On contacting Redpost, they were responsive, friendly and professional and I cannot fault their response. They replaced the item promptly and with no fuss, and further cemented my loyalty. Brilliant customer service from start to finish, so thank you to the whole team, and to Jess and Annabel who helped me on this occasion!

5. februar 2026
Uopfordret anmeldelse
Redpost Equestrian-logo

Besvarelse fra Redpost Equestrian

Hi Frances, thank you for sharing your experience with us. We are sorry for the faulty item unfortunately these things do happen but we are pleased this could be sorted promptly for you.

Bedømt til 5 ud af 5 stjerner

I bought a coat from Redpost but sadly…

I bought a coat from Redpost but sadly wasn’t the right size.
I got a free collection from Royal Mail, hassle free and a couple of days after got an email saying they had received my parcel.
I got my refund within one day after super quick, efficient and friendly reply’s to my emails. Amazing service Thankyou redpost!

26. januar 2026
Uopfordret anmeldelse
Redpost Equestrian-logo

Besvarelse fra Redpost Equestrian

Dear Natasha, thanks for sharing your feedback. We are pleased we could get this sorted for you. A shame the coat did not fit on this occasion but do reach out if we can help with anything in the future at all.

Bedømt til 5 ud af 5 stjerner

Redpost Equestrian’s Service

We needed a hoof sock for a sheep’s leg in cast. Redpost put it on an expedited delivery but, unfortunately, the courier failed to deliver. However Redpost has been excellent, rearranged the delivery and kept us informed.

19. januar 2026
Uopfordret anmeldelse
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Besvarelse fra Redpost Equestrian

Thanks for taking your time to leave us your feedback. We are sorry the first delivery attempt was unsuccessful but pleased it could get sorted for you.

Bedømt til 5 ud af 5 stjerner

Excellent customer service

Boots were unfortunately half size too small, the exchange process was so simple and very efficient. Clear instructions and the replacements arrived within 2 days. Will definitely purchase from here again

24. december 2025
Uopfordret anmeldelse
Redpost Equestrian-logo

Besvarelse fra Redpost Equestrian

Thank you for your feedback, we are pleased to hear we could get these exchanged smoothly for you.

Bedømt til 5 ud af 5 stjerner

Brilliant customer service

Brilliant customer service! my mum and i visited to get me some new boots fitted for the 2026 season, we got there and my mums exhaust came off and Neve got us something to tie it on with to get us round to the car park and she also fitted my boots! she was just amazing with us and really helped us get me some de niros measured up, would definitely take the drive and go visit ! thank you so much guys⭐️

6. december 2025
Uopfordret anmeldelse
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Besvarelse fra Redpost Equestrian

Hi Sarah, thank you for leaving your review. We will pass the feedback on to Neve and our shop team.

We hope to see you in store again soon

Bedømt til 1 ud af 5 stjerner

J'ai commandé des bottes dzns cette…

J'ai commandé des bottes dzns cette boutique depuis la France aucune indication concernant les droits de douane ne m'a été donné. Le transporteur m'averti de leur montant ( 1/3 du prix de vente) je refuse le colis repart et cette boutique retranche a mon remboursement et les frais de ports et les frais de douane, je déconseille vivement depuis la France.

17. december 2025
Uopfordret anmeldelse
Redpost Equestrian-logo

Besvarelse fra Redpost Equestrian

Hi,
I am sorry to hear you are unhappy with the process of paying customs duties on your parcel to France. We do not hide this and clearly state on our delivery page that for international orders (outside the UK) the customer is responsible for paying any duties & customs charges.

Changes affecting the import/export of items between the UK/EU have been in affect since the United Kingdom left the EU.

We do also include information on the delivery page and informed you via email when you contacted us during transit of your order that costs will be deducted from your refund if you refuse the item on delivery as we still have to pay shipping costs to you, back to us and the duties.

We are working with our developers to incorporate duties in to our checkout so that these are paid during checkout rather than during shipping of the order. At such a time we will update the information on our delivery page. This change to our website is due at the beginning of 2026.

We value your feedback and will continue to do our best to improve our processes to best serve our customers.

Bedømt til 1 ud af 5 stjerner

SCAMMERS

UPDATE: I see the corporate gaslighting is still strong. Because I, too, compared it with the other company and it was the same price but without the shady double-handed dealings. I would have know immediately upfront the total costs and not been held accountable for the fact you don’t know how to properly calculate shipping costs and funny how this time I get hit with $130 in duties but my mom didn’t get charged less than two months ago so don’t blame this on US tariffs. You can’t figure out basic shipping and send oversized packaging and the customer gets screwed.

DIRTY DEALINGS!!!! Never ever again with this company. I’ll pay the same price (I. The end) or, at this point I’d even pay more with le meuix just to avoid ever dealing with this disgusting company again. Shame on you!

SCAMMERS! They sneak attack you with additional shipping because their website doesn’t properly calculate it at checkout and then you get hammered with duty fees that DHL prepays without telling you and then holds your package hostage until you pay up and if you try to return they nail you for additional duties and return fees. It would have been cheaper if I placed two separate orders but these scammers are out to screw you! We used to order here all the time but never again! And I’m going to make sure all our horse community people on and offline know to avoid these people! Shop ONLY with le meiux. Even though they’re a little more money you wind up saving money AND HASSLE in the long run because you’re not dealing with sneak attack charges. Almost $300 in shipping and fees?!? Are you out of your minds!!!!

2. december 2025
Uopfordret anmeldelse
Redpost Equestrian-logo

Besvarelse fra Redpost Equestrian

Hi Jude,

Thank you for your feedback and we are sorry to hear that you feel this way. 2025 has been a significant year of change for the USA which has seen the de minimis rule of $800 duty free imports removed, along with the introduction of additional tariffs by President Trump. This has come as a shock to many customers who are affected by these increased costs.

We would like to clarify that all shipping information including the estimated shipping cost and the possibility of import duties charged by your local customs authority was provided clearly before checkout, as well as again via email prior to dispatching your order, to which you responded (via email) and agreed that you were happy to proceed with the duties.

Any duties or fees requested by DHL or your country’s customs office are not set or controlled by us, they are the customs charges set out by your country (in this case the USA). This is also stated in our shipping policy.

We understand unexpected charges are frustrating, but they are external customs fees, not additional charges from our company. We were in touch with you prior to shipping your order and at any time you could have cancelled it, we have not intentionally deceived or scammed anyone.

Prior to leaving this review you have been in touch with us stating your dissatisfaction, but it seems our immediate response and gesture of goodwill was not satisfactory.

We really do appreciate your past business and are always available to help clarify any part of the ordering or shipping process. We are a team of real people with a passion for both horses and customer service. It is a real shame we could not satisfy your needs on this occasion.

Just as an additional note. We have compared your order placed with us (including the total shipping and duties paid) and you might be pleased to know it was still cheaper than ordering directly with LeMieux.

We have planned developments to our site in 2026 that will mean duties will be paid during the checkout, but until such time we will continue to communicate to our customers as effectively as we can. It has been a tricky year shipping the USA due to the various changes and we have tried to react as best we can.

Wishing you and your family a wonderful Christmas and a Happy New Year!

Bedømt til 5 ud af 5 stjerner

First Time Redpost Shopper

Not having shopped at Redpost before, after seeing Harry Meade’s instagram, I decided to take a look. I found some country boots too good an offer not to buy. All I can say is their online service was excellent; ordering was easy & my boots arrived very quickly. Perfect fit, thank you Redpost.

24. november 2025
Uopfordret anmeldelse
Redpost Equestrian-logo

Besvarelse fra Redpost Equestrian

So pleased to hear this. Thank you for taking the time to leave a review!

Bedømt til 5 ud af 5 stjerner

Great service

Great service, 2nd time I have ordered from Redpostequestrian, both occasions very pleasant to deal with. Great price and delivery right on schedule. Thank you....

16. september 2025
Uopfordret anmeldelse
Redpost Equestrian-logo

Besvarelse fra Redpost Equestrian

Thank you for your feedback John, we really appreciate this. Do let us know if we can help with anything in the future at all.

Bedømt til 5 ud af 5 stjerner

Georgina was an absolute angel!

Georgina was an absolute angel! Helped with the fitting of a new velvet show hat, helped with a grackle noseband attachment and always happy to help, going above and beyond for everyone! Definitely recommend going! X

15. september 2025
Uopfordret anmeldelse
Redpost Equestrian-logo

Besvarelse fra Redpost Equestrian

Thank you for sharing your feedback, its great to hear we could help with the show hat and the noseband. We hope to see you in store again soon.

Bedømt til 5 ud af 5 stjerner

Georgina H (and Helen from the office)…

Georgina H (and Helen from the office) helped me find the perfect pair of Deniro boots.
Georgina was lovely to deal with and really knowledgeable and helpful. She really was a little ray of sunshine. Thank you very much team red post

12. september 2025
Uopfordret anmeldelse
Redpost Equestrian-logo

Besvarelse fra Redpost Equestrian

Thank you for sharing your experience in store with us. We are pleased we could help, do let us know if we can help with anything else in the future at all.

Dette er Trustpilot

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Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

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