Redpost Equestrian Anmeldelser 

492
TrustScore 5 ud af 5

4,8

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Se, hvad kunderne siger

Bedømt til 5 ud af 5 stjerner

Visited Redpost today with my 16 year old daughter. We wanted to purchase a body protector. Georgina was extremely helpful and knowledgeable and explained exactly how the body protector should fit in... Se mere

Bedømt til 5 ud af 5 stjerner

Fantastic store, great selection of items, I went in to buy footwear and wasn't disappointed. Abbi helped me pick the right fitting long riding boots, paddock boots and trainers. Super patient, very h... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

We took my little girl and her cousins in to get a few things, and my daughter was so excited. Jo and Alex were absolutely amazing. They spent so much time helping her get her body protector fitted... Se mere

Bedømt til 5 ud af 5 stjerner

This company really do carry a great range of sizes in rugs, girths etc & despatch very promptly. Their next day delivery option actually works! If I’ve had to phone for advice I’ve always had a knowl... Se mere

Virksomheden har svaret

Virksomhedsoplysninger

  1. Butik med rideudstyr

Skrevet af virksomheden

Family-run & Independent Redpost Equestrian has been family-run since 1992. Offering horse riding clothes and apparel including Riding Boots, Jackets & Coats, Competition Jackets, Horse Rugs and many more products online & in-store. At Redpost Equestrian, they believe that equestrianism is not just a sport or activity, it is a lifestyle! As one of the leading stockists of horse riding clothes and equipment online they provide products that not only help you enjoy the lifestyle but can also help find success in competitions. They do this by offering you the highest quality products and most fashionable country clothing, horse riding clothes, and horse wear at affordable prices. These products are chosen by horse people for horse people. Their flagship store near Totnes in South Devon was established in 1992 where it began selling horse feed. The business has grown year on year to become a leading equestrian retailer and a favourite tack shop destination in the South West. If you have any questions or need some advice always feel free to get in contact with them and their helpful customer service team and product specialists will help out with everything from an order, to advice on tack and equipment.


Kontaktoplysninger

4,8

Fremragende

TrustScore 5 ud af 5

492 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

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Svarer typisk inden for 24 timer

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

4,8

Alle anmeldelser

(492)

38 anmeldelser inden for de sidste 12 måneder

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Bedømt til 4 ud af 5 stjerner

Great for large range of girth sizes

I had been searching for a specific girth size,which redpost equestrian lucky had in stock. It was the only place I could get the size from I'd been to riding stores and searched online to no avail. Thank you was delivered before time too!!!

7. marts 2025
Uopfordret anmeldelse
Redpost Equestrian-logo

Besvarelse fra Redpost Equestrian

Hi Rebecca, Thank you for taking your time to leave us your feedback and we are pleased to hear this reached you efficently. Let us know if we can help with anything else at all.

Bedømt til 5 ud af 5 stjerner

HUGE thanks to Molly at Redpost…

HUGE thanks to Molly at Redpost Equestrian. What a helpful and happy employee you are! I could not decide which boots to buy, Molly spent a great deal of time suggesting and finding alternatives as the pair I went in to buy was out of stock. Her knowledge and patience was much appreciated 👏

23. marts 2025
Uopfordret anmeldelse
Redpost Equestrian-logo

Besvarelse fra Redpost Equestrian

Hi there,

Thank you for your review of your reccent experience in store, we will pass this back on to our shop team and we hope to see you in store again soon.

Kind Regards,
Team Redpost

Bedømt til 5 ud af 5 stjerner

Amazing service … great products and…

Amazing service … great products and delivered as promised! Thank you

19. marts 2025
Uopfordret anmeldelse
Redpost Equestrian-logo

Besvarelse fra Redpost Equestrian

Hi Catherine,

Thank you for your feedback, this is gretly appreicated. We hope you are enjoying your new products. If we can help with anything else at all please do not hesitate to contact our team.

Bedømt til 5 ud af 5 stjerner

Excellent knowledgeable service …

Chloe spent the best part of an hour today helping me buy an air jacket. I have never had a body protector before and knew next to nothing about them. She was extremely patient, very knowledgeable and helpful. Every time I go to Redpost I get excellent service.

11. marts 2025
Uopfordret anmeldelse
Redpost Equestrian-logo

Besvarelse fra Redpost Equestrian

Hi Catherine,

Thank you for your feedback, customer services is at the heart of everything we do at Redpost so we are incredibly pleased to hear of you experience in store, we will pass this on to our shop team. Thank you for shopping with us, do let us know if we can help with anything else at all.

Kind Regards,
Beth

Bedømt til 1 ud af 5 stjerner

VERY POOR SERVICE

Having placed an order on their website and the items were marked as 'in stock in warehouse'. Then when the email confirmation came through it said it would take EIGHT days until despatch! I called them after a few days to ask why it takes so long to despatch. I was informed that if it says 'in stock in warehouse', it means it is (supposed to be) in stock at the 'supplier's warehouse' and not their warehouse! I then received an email NINE days later to say one of the items I ordered was not in stock!!! Not wishing to deal with this company again, I cancelled the order and placed an order elsewhere for the same items, also with a far better experience. So I will definitely not be purchasing anything from REDPOST again!

11. marts 2025
Uopfordret anmeldelse
Redpost Equestrian-logo

Besvarelse fra Redpost Equestrian

Hi Pat, We are incredibly sorry to hear of the issues experienced with this order, we are a stockist for many different products and brands therefore, we are unable to keep all stock on site. Items that display as 'in warehouse' need to be ordered in from our supplier and are shown as available via live stockfeeds, on this occasion there was a very unfortunate stock error and the item did not arrive with the rest of our shipment, we understand how disappointing this was and as soon as our team were made aware of the issue we reached out with alternative options or a refund. We are incredibly sorry to have let you down with this order and we assure you everything was done to try and reduce the impact this would have. We will make sure to pass the feedback on to our team to see to try and prevent anything like this in the future. If you have any queries at all please do not hesitate to contact us.

Bedømt til 5 ud af 5 stjerner

Purchase of wellies

I wanted to purchase some Le Chameau wellies and went directly to their website. However, these wellies are rather expensive and I couldn't afford the whole amount in one go, so I was hoping to pay by Klarna. Alas, Le Chameau do not allow purchases with Klarna :( I was thrilled to find the exact wellies I wanted on the Redpost site and even more thrilled to find they accepted Klarna. Fast delivery too! Thank you Redpost.

16. februar 2025
Uopfordret anmeldelse
Redpost Equestrian-logo

Besvarelse fra Redpost Equestrian

Hi Lesley,

We are pleased to hear your feedback, and we really hope you are happy with your new boots. Do let us know if we can help with anything else at all.

Kind Regards,
Beth

Bedømt til 1 ud af 5 stjerner

I would not recommend purchasing an…

I would not recommend purchasing an Equipe Emporio Crank Noseband Removable Flash Bridle - Brown/Silver. The bridle is quite petite in style (but not small sized as referenced in reply from Redpost), more suitable for fine headed horses, but most importantly the leather is of poor quality. Equipe typically produces products with superior leather but this one falls way short of the mark. I took a chance due to past experience with Equipe leather goods, but it was a huge mistake. Unfortunately, the cost to return an international shipment far outweighs the refund.

18. februar 2025
Uopfordret anmeldelse
Redpost Equestrian-logo

Besvarelse fra Redpost Equestrian

Hi there,
We are incredibly sorry to hear the product you have purchased from us is not suitable. This is not feedback we have had on this product before but we will make sure to provide this on to our suppliers and the manufacturer. The Equipe Emporio Crank Noseband Removable Flash Bridle is one from their stater range and different leathers are used between the ranges, some of their other styles feature the thicker rolled leather. From past feedback from this bridle we haven't heard of it being small fitting but we will pass this back to the maufacturer unfortunately all bridles can fit slightly different depending on the varying facial structure of each horse. We appreciate international shipping costs can be quite high and we do absorb some of the shipping costs when sending abroad, unfortunately we are not currently in a position to cover the costs of international returns. I believe our team have provided a quote for the return shipment using one of our couriers and if you would like to proceed with the return via this method please do let us know and our team will assist you.

Kind Regards,
Team Redpost

Bedømt til 5 ud af 5 stjerner

Extremely speedy delivery and great prices!

Extremely speedy delivery and fantastic prices on products. Ordered at 6pm on a Friday night and recieved monday morning. Would highly reccomend

27. januar 2025
Uopfordret anmeldelse
Redpost Equestrian-logo

Besvarelse fra Redpost Equestrian

Thank you for your kind feedback, it's really appreciated. Thank you for shopping with us and do let us know if we can help with anything else.

Bedømt til 5 ud af 5 stjerner

Prompt response and delivery

My order was promptly acted upon, dispatched and received the following day. Amazing. Thank you.

23. januar 2025
Uopfordret anmeldelse
Redpost Equestrian-logo

Besvarelse fra Redpost Equestrian

Hi Gwen,
Thank you for your kind feedback, it's really appreciated. One again thank you for shopping with us.

Bedømt til 5 ud af 5 stjerner

Nervous Helmet Purchaser

We visited Redpost on 14 December 24 to purchase a riding helmet. They had a great selection, and the young lady Beth R who served my daughter was fantastic. She meet my daughter's nervousness to choose with exceptional patience and complete professionalism, plus skill. I highly recommend the Redpost team, particularly Beth R.

14. december 2024
Uopfordret anmeldelse
Redpost Equestrian-logo

Besvarelse fra Redpost Equestrian

Hi there

Thank you for your feedback from your in-store shopping experience. We are very pleased we were able to fit you with a new hat, we will pass your kind comments on to our shop team. Of course do let us know if we can assist with anything else at all.

Kind Regards,
Team Redpost

Bedømt til 5 ud af 5 stjerner

Excellent service

Extremely helpful and fast service too! I ordered an item but it was too small returned and next size delivered promptly. Excellent service.

6. december 2024
Uopfordret anmeldelse
Redpost Equestrian-logo

Besvarelse fra Redpost Equestrian

Hi there,

Thank you for sharing your feedback on your past shop wth us, its really appreciated.

Kind Regards,
Team Redpost

Bedømt til 3 ud af 5 stjerner

Redpost Equestrian offers a wide…

Redpost Equestrian offers a wide selection of products with competitive prices, and their customer service is helpful. While the dispatch and delivery are fast, I've noticed that their clothing line has become too flashy for my taste, leading to fewer purchases in that department. Overall, a decent experience, but there's room for improvement.

16. november 2024
Uopfordret anmeldelse
Redpost Equestrian-logo

Besvarelse fra Redpost Equestrian

Hi there, thank you for your feedback we realy apreciate this as this is what we can use to improve our services. We would love to hear from you for ideas on lines/ styles you wish to see at Redpost, if you have any thought's please email these to info@redpostequestrian.co.uk and our team will pass this on to our purchasing department. Alongside this even if a particual item your after is not one we stock we will of course look into sourcing this for you, just let us know.

Best Regards,
Team Redpost

Bedømt til 5 ud af 5 stjerner

Ordered from Redpost for the first time…

Ordered from Redpost for the first time in November - I was really impressed with the quality of their service, they shipped the order immediately and their communications were excellent. Really feels as though they care about customers, will definitely go back to them.

15. november 2024
Uopfordret anmeldelse
Redpost Equestrian-logo

Besvarelse fra Redpost Equestrian

Hi Elaine,

Thank you for taking your time to leave your feedback on your shop with us, we hope you have enjoyed the products you have purchased. Do let us know if we can assist with anything else at all.

Best Regards,
Team Redpost

Bedømt til 5 ud af 5 stjerner

Plastic jump cup strip

Placed my order and was amazed that it was delivered the very next morning and I hadn’t asked for express delivery 🤩the communication was great and emails confirmed the stages. Great price and well packaged-highly recommend and will definitely be placing future orders! Thankyou 💕

14. november 2024
Uopfordret anmeldelse
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Besvarelse fra Redpost Equestrian

Thank you so much for your kind feedback. It is really appreciated. Let us know if we can help with anything else at all.

Bedømt til 5 ud af 5 stjerner

Great staff

Staff were incredibly helpful during our hat fitting appointment, taking care to find the right hat and listening to our needs and wishes. Big shoutout to Georgina for going above and beyond to help. Thank you.

29. oktober 2024
Uopfordret anmeldelse
Redpost Equestrian-logo

Besvarelse fra Redpost Equestrian

We are incredibly pleased to hear your feedback of your experience in store. We will pass this on to our shop team. Thank you for shopping with us.

Bedømt til 5 ud af 5 stjerner

The zip broke on my Toggi riding boots…

The zip broke on my Toggi riding boots that were only 6 months old. And I’d just thrown out my receipt and deleted the order confirmation email. Contacted REDPOST and after a week my replacement boots have arrived today.
Amazing service from you guys I can’t thank you enough. It would have been easy for you to say take it up with Toggi or no receipt no help. But you have been amazing from start to finish so thank you to everyone who helped me with this. I’m going riding ☺️

22. oktober 2024
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

The best equine shop in the southwest…

The best equine shop in the southwest if not UK. Excellent customer service - even with an unruly 5 year old who didn’t want to try on hats, the girls have the patience of saints and the cafe is great too. Highly knowledgeable team, can’t recommend them enough!

26. oktober 2024
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Best price for rug !

I purchased a rug which was the best price I could find anywhere else. Great choice of products and the customer services team were extremely helpful.
Will definitely be ordering again in the future. Thanks!

3. oktober 2024
Uopfordret anmeldelse

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

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