Driver was prompt and so polite I also like that i received an email with exact time of pick. I kept receiving notification up until pickup and after. Well Done
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Easy process…. Book your day for collection & the. You are given a time slot. I left mine out & bags were collected as stated. Will definitely do again
Just had a pick up from Redonate, the driver Lukka came on time and was very polite and friendly. The booking was easy, service was good.This is a hassle free company, would 100% recommend and use a... Se mere
Easy to schedule delivery slots and lots of availability of times too! Pick up was quick and easy - very useful if you don’t have a car to transport lots of heavy bags. I will definitely be using redo... Se mere
Virksomhedsoplysninger
Om Redonate
Skrevet af virksomheden
Redonate makes charity clothes collection easy. Book a free collection online 24/7 at redonate.uk, pick a date that suits you, and leave your bags ready by the door. We collect from home or work and focus on reuse so good clothing goes back into circulation.
The booking flow is quick. You get instant confirmation and a reminder before pickup. If plans change, you can manage your booking online. Packing clean, presentable items helps us place donations faster. Pair shoes, fold clothes, and keep clothing separate from books or small bric-a-brac.
How it works
- Book online 24/7 at redonate.uk
- Pack your items in bags or boxes and leave them ready
- We collect and sort with reuse as the priority
Why choose Redonate
- Free, door-to-door clothes collection with instant confirmation
- Reuse-first model that keeps quality items in use longer
- Reliable clothes donation pickup from home or work
- A simple way to donate clothes and do good
Searching for charity clothes collection near me? Use the postcode checker during booking to see dates in your area. Ready to donate? Book your charity clothing donation today at redonate.uk.
Kontaktoplysninger
10 Capitol Way, NW9 0EQ, London, Storbritannien
- 0330 043 0070
- hello@redonate.uk
- redonate.uk
4,9
Fremragende
3 t anmeldelser
Har besvaret 100 % af deres negative anmeldelser
Svarer typisk inden for 2 uger
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
DEFINITELY DO NOT USE
When trying to book a collection my address did not come up when searching with my postcode; I emailed to query this and was informed to put it in the notes which I duly did.
Collection not picked up due to driver not finding my address, when I queried this, via email, they apologised and arranged pick up the following week. If the driver could not find my address this week then how would the driver find it next week 🤔.
Collection cancelled and will go with icollect.
12. november 2025
Uopfordret anmeldelse
Besvarelse fra Redonate
Dear Tracy,
We are really sorry for the confusion around your collection – this was an internal misunderstanding on our side about how your address details were passed to the driver. We’ve now updated our process so that won't happen again.
With love,
Redonate 💚
Besvarelse fra Redonate
Dear Pranita,
Thank you for your feedback!
With love,
Redonate team
Besvarelse fra Redonate
Dear Jeannette,
Thank you for your feedback!
With love,
Redonate team
Great fast and efficient I didn’t even…
Great fast and efficient I didn’t even hear them picking up the bags.
Thank you x
1. november 2025
Besvarelse fra Redonate
Dear Vanessa,
Thank you for your feedback!
With love,
Redonate team
Best organisation
I've used Redonate a few times now. Quick and efficient especially having 3 growing children so its nice to donate clothes they've grown out of, even new ones they haven't worn. All the clothes are going to the less fortunate so I'm very happy. Thankyou Redonate
1. november 2025
Besvarelse fra Redonate
Dear Kerri,
Thank you for your feedback!
With love,
Redonate team
Besvarelse fra Redonate
Dear Dgordonify,
Thank you for your feedback!
With love,
Redonate team
Good to go
One They come and collect, so you don't have to find a charity shop. They give you a time slot and keep you updated. I have used them many times.
1. november 2025
Besvarelse fra Redonate
Dear Brown,
Thank you for your feedback!
With love,
Redonate team
Besvarelse fra Redonate
Dear Skk,
Thank you for your feedback!
With love,
Redonate team
They came on time and the guy was very…
They came on time and the guy was very polite
1. november 2025
Besvarelse fra Redonate
Dear Despina,
Thank you for your feedback!
With love,
Redonate team
I could just leave my bags in our…
I could just leave my bags in our entrance hall knowing that they will be collected with confidence. Thank you brilliant service and I am glad that my donations will help charities.
1. november 2025
Besvarelse fra Redonate
Dear Miranda,
Thank you for your feedback!
With love,
Redonate team
Besvarelse fra Redonate
Dear Dyan,
Thank you for your feedback!
With love,
Redonate team
Besvarelse fra Redonate
Dear Sigita,
Thank you for your feedback!
With love,
Redonate team
Besvarelse fra Redonate
Dear Rolita,
Thank you for your feedback!
With love,
Redonate team
This was easy
This was easy, straightforward and efficient!! I will be using Redonate again!!
1. november 2025
Besvarelse fra Redonate
Dear Alice,
Thank you for your feedback!
With love,
Redonate team
Very nice driver
1. november 2025
Besvarelse fra Redonate
Dear Thanh,
Thank you for your feedback!
With love,
Redonate team
Besvarelse fra Redonate
Dear Ifrah,
Thank you for your feedback!
With love,
Redonate team
Excellent service
Used this service 4-5 times before. Always excellent and updates on driver arrival are great. Will definitely keep using ReDONATE
1. november 2025
Besvarelse fra Redonate
Dear Jackie,
Thank you for your feedback!
With love,
Redonate team
Great way to donate clothes to a…
Great way to donate clothes to a charity of your choice. Great tracking.
1. november 2025
Besvarelse fra Redonate
Dear Judy,
Thank you for your feedback!
With love,
Redonate team
So easy really handy will use again
1. november 2025
Besvarelse fra Redonate
Dear Charlene,
Thank you for your feedback!
With love,
Redonate team
Besvarelse fra Redonate
Dear Samina,
Thank you for your feedback!
With love,
Redonate team
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.