Driver was prompt and so polite I also like that i received an email with exact time of pick. I kept receiving notification up until pickup and after. Well Done
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
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Se, hvad kunderne siger
Easy process…. Book your day for collection & the. You are given a time slot. I left mine out & bags were collected as stated. Will definitely do again
Just had a pick up from Redonate, the driver Lukka came on time and was very polite and friendly. The booking was easy, service was good.This is a hassle free company, would 100% recommend and use a... Se mere
Easy to schedule delivery slots and lots of availability of times too! Pick up was quick and easy - very useful if you don’t have a car to transport lots of heavy bags. I will definitely be using redo... Se mere
Virksomhedsoplysninger
Om Redonate
Skrevet af virksomheden
Redonate makes charity clothes collection easy. Book a free collection online 24/7 at redonate.uk, pick a date that suits you, and leave your bags ready by the door. We collect from home or work and focus on reuse so good clothing goes back into circulation.
The booking flow is quick. You get instant confirmation and a reminder before pickup. If plans change, you can manage your booking online. Packing clean, presentable items helps us place donations faster. Pair shoes, fold clothes, and keep clothing separate from books or small bric-a-brac.
How it works
- Book online 24/7 at redonate.uk
- Pack your items in bags or boxes and leave them ready
- We collect and sort with reuse as the priority
Why choose Redonate
- Free, door-to-door clothes collection with instant confirmation
- Reuse-first model that keeps quality items in use longer
- Reliable clothes donation pickup from home or work
- A simple way to donate clothes and do good
Searching for charity clothes collection near me? Use the postcode checker during booking to see dates in your area. Ready to donate? Book your charity clothing donation today at redonate.uk.
Kontaktoplysninger
10 Capitol Way, NW9 0EQ, London, Storbritannien
- 0330 043 0070
- hello@redonate.uk
- redonate.uk
4,9
Fremragende
3 t anmeldelser
Har besvaret 100 % af deres negative anmeldelser
Svarer typisk inden for 2 uger
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Brilliant
Brilliant find
Brilliant service
Brilliant communication
So glad I found this company to collect my clothes for my chosen charity.
Thank you
2. december 2025
Besvarelse fra Redonate
Dear Louise,
Thank you very much!
With love,
Redonate team
Besvarelse fra Redonate
Thank you very much!
With love,
Redonate team
2nd time using this charitable service😊
Kept me informed of drivers time to arrive for pick-up.
Driver polite.
This is the 2nd time using 'redonate'. Would recommended to others.
2. december 2025
Besvarelse fra Redonate
Dear A Taylor,
Thank you very much!
With love,
Redonate team
Driver was on time and helpful
Driver was on time and helpful. Kept updated as to delivery time. Great service thank you 👍
2. december 2025
Besvarelse fra Redonate
Dear Linda,
Thank you very much!
With love,
Redonate team
2nd times I have used this service
2nd times I have used this service and recommend them.
Very efficient, easy to contact and book a collection.
2. december 2025
Besvarelse fra Redonate
Dear Liz,
Thank you very much!
With love,
Redonate team
Besvarelse fra Redonate
Dear Nowel,
Thank you very much!
With love,
Redonate team
Nice gentleman picked the books up
Nice gentleman picked the books up . Very easy service .
2. december 2025
Besvarelse fra Redonate
Dear Sharon,
Thank you very much!
With love,
Redonate team
The man was very moody and not friendly
The man collecting was very moody, did not say hello or talk only to tell me he wouldn’t take a cushion. You wouldn’t have thought i had donated 8 sacks of items to charity. Wouldn’t use again
2. december 2025
Besvarelse fra Redonate
Dear Carlee,
We’re sorry for the experience you had with our driver – we agree he should have been more polite and friendly.
Cushions are listed in our guidelines as items we can’t collect, and the driver was following this policy on the day. We really do appreciate your generous donation of 8 sacks, and we’ll use your feedback to improve our service.
Best wishes,
Redonate team
Besvarelse fra Redonate
Dear Yok,
Thank you very much!
With love,
Redonate team
Very convenient service
Very convenient service. Easy to book for collection and driver came promptly to collect the donation.
2. december 2025
Besvarelse fra Redonate
Dear Candice,
Thank you very much!
With love,
Redonate team
Quick and reliable
Redonate answered and organised my request quickly and I was kept fully up
to date - and it was collected at the informed time.
2. december 2025
Besvarelse fra Redonate
Dear Mary,
Thank you very much!
With love,
Redonate team
Simple to book
Simple to book, your choice of charity to donate to, great communication !
2. december 2025
Besvarelse fra Redonate
Thank you very much!
With love,
Redonate team
Easy to book and the times lot and…
Easy to book and the times lot and tracking is very helpful.
2. december 2025
Besvarelse fra Redonate
Dear Kimona,
Thank you very much!
With love,
Redonate team
Besvarelse fra Redonate
Dear Tracy,
Thank you very much!
With love,
Redonate team
Besvarelse fra Redonate
Dear Naomi,
Thank you very much!
With love,
Redonate team
Brilliant as always..
Brilliant as always... collection is always on time. I had forgot to put my bags outside this morning as my little 1 didn't go nursery but redonate gently knocked on the door and asked if still wanted collection. The bags were ready just behind the door so polite and friendly. I can't recommend them enough to everyone. Love the fact you can choose what charity you would like to donate to or choose to split with all the charities. Makes you feel like you really are helping. Thank you resonate for your service
2. december 2025
Besvarelse fra Redonate
Dear S.C.,
Thank you very much!
With love,
Redonate team
Besvarelse fra Redonate
Dear Monica,
Thank you very much!
With love,
Redonate team
Very good service,They were right on…
Very good service,They were right on time to pickup.
2. december 2025
Besvarelse fra Redonate
Dear Shavinder,
Thank you very much!
With love,
Redonate team
Besvarelse fra Redonate
Dear Farah,
Thank you very much!
With love,
Redonate team
Great cause - poor and intimidating conduct by one worker
The charity’s mission is admirable, but one of its drivers behaved dangerously. Despite my 30 years of driving experience, the 'L' plate on my car likely made the driver assume they were behind an inexperienced learner. They tailgated aggressively and moved even closer when I signalled for space. I can only imagine how frightening and intimidating this would be for my teen or any new driver. Road safety must be as important as what the charity aims to achieve. I’m happy to provide further details if needed.
18. november 2025
Uopfordret anmeldelse
Besvarelse fra Redonate
Dear SF,
We’re very sorry to hear about this and completely agree that road safety and respectful driving are essential to our work. We’re investigating this urgently, and if you’re happy to share more details with us directly, it will help us address this with the driver and improve our training.
Best wishes,
Redonate team
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