Used Really Gid Whisky for the first time recently and my Bunnahavin single malt was delivered Really fast,was Really well packaged,at a Really reasonable price and Really tasted affy nice!!,did give... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
The whole ordering process was easy and simple. I then had do contact them because I needed the bottle quicker than the delivery date I was given. Not a problem they simple changed the order to over... Se mere
Virksomheden har svaret
Delivery was spot on arriving on day 3 from ordering. Price was also spot on and great value for money. However the whisky, a Caol Ila (Spirit of Scotland) 15yr was far more than spot on, it was a del... Se mere
Next day delivery is an excellent service. You offered the whisky at the best price I could find. My first purchase but definitely not my last.
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
Here at The Really Good Whisky Company, we're passionate about helping people discover exceptional whisky. Whether you're buying your very first bottle, searching for a rare collector's release, or looking for the perfect corporate gift, we're committed to delivering an outstanding experience from start to finish. Established over 10 years ago, we've grown from an online retailer into one of the UK's leading independent whisky specialists, serving thousands of customers across the UK and internationally. Our carefully curated range features everything from everyday favourites to some of the world's rarest and most sought-after single malts, bourbons, Japanese whiskies and limited-edition releases. What We Offer We believe whisky is about more than what's in the bottle—it's about the experience. Our services include: A carefully curated selection of premium and rare whiskies Exclusive single cask and limited-edition bottlings Luxury corporate gifting and bespoke whisky experiences Private whisky tastings and events Personalised gifting and engraving services Worldwide shipping to many destinations Expert advice from a knowledgeable and passionate team Whether you're building a collection, celebrating a special occasion, or searching for an unforgettable gift, we're here to help you find the perfect bottle. Why Customers Trust Really Good Whisky Company Trust is at the heart of everything we do. We understand that many of the bottles we sell are valuable, rare and often impossible to replace. That's why we place such importance on quality, authenticity and customer service. When you shop with Really Good Whisky Company, you can expect: 100% genuine bottles sourced from trusted distilleries, official distributors and respected independent bottlers. Expert knowledge from a team passionate about whisky and dedicated to helping you make the right choice. Outstanding customer service, with fast responses and personal support before and after your purchase. Competitive pricing across our extensive range, from everyday drams to investment-grade collectibles. Secure packaging and reliable delivery, ensuring your whisky arrives safely and in perfect condition. Thousands of happy customers, with consistently excellent reviews recognising our service, communication and value. More Than a Whisky Retailer We're proud to have built a community of whisky enthusiasts who return to us time and again. From hosting tasting events and collaborating with world-renowned distilleries to sourcing some of the rarest bottles available, we're continually looking for new ways to share our passion for whisky. Whether you're an experienced collector, a curious newcomer or searching for a truly memorable gift, Really Good Whisky Company is a name you can trust for exceptional whisky, expert advice and first-class service.
Kontaktoplysninger
802-804 Finchley Road, NW11 6XL, London, Storbritannien
- 02038727771
- sales@reallygoodwhisky.com
- reallygoodwhisky.com
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 85 % af deres negative anmeldelser
Svarer typisk inden for 24 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Amazing company
Amazing company! Great customer service! Best selection!

Besvarelse fra The Really Good Whisky
I'm really pleased with my purchases…
I'm really pleased with my purchases and the efficient way in which they were dispatched and delivered. Thank you for a great service, great value for money - and the whisky too!
I have no hesitation in recommending you or buying from you again.
Great choice, great service and great value for money - excellent, thank you 👍🙂👍
Very fast delivery and safely packaged
Very fast delivery and safely packaged. Will definitely buy again.
The purchasing process Good prices, poor after-sales support was smooth and…
The purchasing process was smooth and the prices were competitive. Unfortunately, there is a delivery issue that has been ongoing for two months. The store refuses to take responsibility and keeps shifting the matter onto the courier. I do not recommend this store. As of now, the issue remains unresolved.
Great service and good prices
The company are knowledgable, responsive and helpful. Great service and good prices.
How to keep a customer.
So you buy yourself a sneaky pre-Christmas present, a special bottle of single malt whisky you’ve been wanting to try. But you know it’s holiday time and there’s a good chance it might be a day or two late…
There could be:
• a mixup of available stock and clarity of whats on special - and there is.
• transport and delivery unpredictability - and that happens too.
• a higher chance of breakages at this time of year - it happens.
• christmas holiday hours often get in the way of promises and assurances - and they do.
• and it goes on for over two weeks. Christmas comes and goes, no problem…but your mind plays tricks on you - you can actually taste this amazing peated whiskey on the back of your tongue - but you actually haven’t.
• So the new year arrives and you’re now a bit hacked off and a little bored. And you say so. It been over 2 weeks of slipping through the cracks and so you write a honest 'Dear John’ letter. Its frank, and maybe a little cutting, with a soupçon of humour - it’s received. You want your money back! You assume its all over and thats that, you’ll move on and go somewhere else for your hooch. It might not be as good, more expensive and dare I say it, it might even have to be Amazon…again. But at least you’ll have your dram...at last. If they sell it.
But it's not over.
Somebody hears. They step up to the plate, they take it on the chin, they even thank you for being tolerant and honest… and they do it in a way many modern companies don’t anymore. You are impressed. It's over.
Alex thank you - I thought we had lost you to the dark side of modern online retail antics - but we haven’t. It was just Christmas, Christmas with a Grinch.
You went above and beyond in the end. Well done and thank you.
Fast service at a good price
Had a drama with the delivery going…
Had a drama with the delivery going missing due to couriers fault. These guys sorted it within a couple of days and resent the order.
Excellent customer service and I'll definitely be buying more. Charlene Ross was a pleasure to deal with. Nice work!
Personalized customer service.
Personalized customer service.
Understanding individual client needs.
great customer service from Alex
I ordered from here and made a slight mistake with my order, it sent me into a bit of a panic and I quickly emailed the company, a great person called Alex answered my email and quickly rectified my issue with an upgrade on the delivery. I cannot thank Alex enough, what a great company with great people and products!!! Thank you x
One of the best
Had a minor blip re the item ordered. Charlene was on it in a flash. Kept me informed. Sorted the blip and all resolved with new order received within a week. Extremely well packaged. You can judge a company by how they respond in customer service. This company are one of the best. Highly recommend. Thank you.
Good company
Broad collection, competitive prices and great service. Will definitely be returning as customer.
Excellent service
The bottles were very securely packaged with pre-pressurised hard bubble wrap. I also received a courtesy gift that was a nice touch.
Tremendous Service
Ordered Friday 2pm, deliver Monday before 12. Outstanding service….
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