The Really Good Whisky Anmeldelser 

224
•
TrustScore 4.5 ud af 5

4,6

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Se, hvad kunderne siger

Bedømt til 5 ud af 5 stjerner

Used Really Gid Whisky for the first time recently and my Bunnahavin single malt was delivered Really fast,was Really well packaged,at a Really reasonable price and Really tasted affy nice!!,did give... Se mere

Bedømt til 5 ud af 5 stjerner

The whole ordering process was easy and simple. I then had do contact them because I needed the bottle quicker than the delivery date I was given. Not a problem they simple changed the order to over... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

Delivery was spot on arriving on day 3 from ordering. Price was also spot on and great value for money. However the whisky, a Caol Ila (Spirit of Scotland) 15yr was far more than spot on, it was a del... Se mere

Bedømt til 5 ud af 5 stjerner

Next day delivery is an excellent service. You offered the whisky at the best price I could find. My first purchase but definitely not my last.

Virksomheden har svaret

Virksomhedsoplysninger

  1. Alkoholbutik

Skrevet af virksomheden

Here at The Really Good Whisky Company, we're passionate about helping people discover exceptional whisky. Whether you're buying your very first bottle, searching for a rare collector's release, or looking for the perfect corporate gift, we're committed to delivering an outstanding experience from start to finish. Established over 10 years ago, we've grown from an online retailer into one of the UK's leading independent whisky specialists, serving thousands of customers across the UK and internationally. Our carefully curated range features everything from everyday favourites to some of the world's rarest and most sought-after single malts, bourbons, Japanese whiskies and limited-edition releases. What We Offer We believe whisky is about more than what's in the bottle—it's about the experience. Our services include: A carefully curated selection of premium and rare whiskies Exclusive single cask and limited-edition bottlings Luxury corporate gifting and bespoke whisky experiences Private whisky tastings and events Personalised gifting and engraving services Worldwide shipping to many destinations Expert advice from a knowledgeable and passionate team Whether you're building a collection, celebrating a special occasion, or searching for an unforgettable gift, we're here to help you find the perfect bottle. Why Customers Trust Really Good Whisky Company Trust is at the heart of everything we do. We understand that many of the bottles we sell are valuable, rare and often impossible to replace. That's why we place such importance on quality, authenticity and customer service. When you shop with Really Good Whisky Company, you can expect: 100% genuine bottles sourced from trusted distilleries, official distributors and respected independent bottlers. Expert knowledge from a team passionate about whisky and dedicated to helping you make the right choice. Outstanding customer service, with fast responses and personal support before and after your purchase. Competitive pricing across our extensive range, from everyday drams to investment-grade collectibles. Secure packaging and reliable delivery, ensuring your whisky arrives safely and in perfect condition. Thousands of happy customers, with consistently excellent reviews recognising our service, communication and value. More Than a Whisky Retailer We're proud to have built a community of whisky enthusiasts who return to us time and again. From hosting tasting events and collaborating with world-renowned distilleries to sourcing some of the rarest bottles available, we're continually looking for new ways to share our passion for whisky. Whether you're an experienced collector, a curious newcomer or searching for a truly memorable gift, Really Good Whisky Company is a name you can trust for exceptional whisky, expert advice and first-class service.


Kontaktoplysninger

4,6

Fremragende

TrustScore 4.5 ud af 5

224 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Bed kunder om at skrive en anmeldelse

Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ

Har besvaret 85 % af deres negative anmeldelser

Svarer typisk inden for 24 timer

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

4,6

Alle anmeldelser

(224)

116 anmeldelser inden for de sidste 12 måneder

Skriv en anmeldelse
Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 5 ud af 5 stjerner

Used Really Gid Whisky for the first…

Used Really Gid Whisky for the first time recently and my Bunnahavin single malt was delivered Really fast,was Really well packaged,at a Really reasonable price and Really tasted affy nice!!,did gives a bit o heartburn but was worth it all the way!!!
Really Highly recommend these guys!!!

10. september 2026
Bedømt til 5 ud af 5 stjerner

Great place for whisky lovers

I regularly buy my whiskies there as not only do they have an excellent choice, but they also have regular offers of whiskies at special prices that are the opportunity to try new things that I may not have tried otherwise.
The service is excellent and the owner is very knowledgeable, so if you need advice because you are buying for someone else or just because you want to try something different, you should really take advantage of this.

3. september 2026
Bedømt til 1 ud af 5 stjerner

Scam alert

I strongly advise anyone considering purchasing from this retailer online to stay away. I was provided with fake tracking numbers on two separate occasions, followed by promises that a refund would be issued. However, the refund was never processed, leaving me with no choice but to raise a payment dispute with my card provider to try to recover my money.

1. oktober 2026
Uopfordret anmeldelse
The Really Good Whisky-logo

Besvarelse fra The Really Good Whisky

We’re sorry that your experience fell below the standard you expected. Of course, we have refunded your payment, as promised. As advised, refunds typically take 3–5 working days to appear in your account, so the funds may not have been visible when you posted your review.

Bedømt til 1 ud af 5 stjerner

Order cancelled money not returned!

I ordered a bottle of whiskey from overseas and paid with my credit card. They accepted and acknowledged my order then 24 hours later abuptly cancelled the order by email without giving a reason. I contacted the company twice by email and by Whatsapp but no reply. My money has not been returned to my account. Let this serve as a warning to other overseas customers: Don't use this company or risk be scammed!

14. oktober 2026
Uopfordret anmeldelse
The Really Good Whisky-logo

Besvarelse fra The Really Good Whisky

Unfortunately, your order was flagged as fraudulent. We had to cancel your order and refund to the original payment method.

From Shopify - "High risk of fraud detected
Before fulfilling this order or capturing payment, please review the fraud analysis and determine if this order is fraudulent".

Unfortunately, this matter is beyond our control, and a refund has now been automatically processed.
Please allow 3–5 working days for the funds to appear in your account. The refund will be returned to the original payment method used for the purchase.

We sincerely apologise for any inconvenience caused and appreciate your understanding.

Bedømt til 5 ud af 5 stjerner

Next day delivery is an excellent…

Next day delivery is an excellent service. You offered the whisky at the best price I could find. My first purchase but definitely not my last.

8. oktober 2026
The Really Good Whisky-logo

Besvarelse fra The Really Good Whisky

Really appreciate your review!

Bedømt til 5 ud af 5 stjerner

- - - -

Fast, accommodating, helpful, competitively priced. Altogether, great!

2. oktober 2026
The Really Good Whisky-logo

Besvarelse fra The Really Good Whisky

Thank you so much for your support

Bedømt til 5 ud af 5 stjerner

Delivery

The whole ordering process was easy and simple. I then had do contact them because I needed the bottle quicker than the delivery date I was given. Not a problem they simple changed the order to overnight delivery, sorted. Thankyou so much.

2. oktober 2026
The Really Good Whisky-logo

Besvarelse fra The Really Good Whisky

We try to always do the best we can

Bedømt til 1 ud af 5 stjerner

I believe I have been seriously let…

I believe I have been seriously let down by this company and am extremely disappointed with the service I have received.

I ordered glasses through their website, but despite waiting and sending multiple emails, I received no response and my order never arrived. I eventually had to call them myself to find out what was happening.

I spoke to Charlene, who assured me that a replacement item would be sent because the original parcel had apparently gone missing in transit. However, despite being provided with a tracking number, the tracking information was invalid. Unfortunately, the same thing happened again with the replacement item, as the second tracking number was also invalid.

At this point, I have serious concerns about the handling of my order and the lack of communication and transparency from this business. I have now raised the matter with my bank to seek a resolution.

Based on my experience, I would strongly advise others to exercise caution before placing an order with this company. The lack of customer service, failure to deliver my order, and repeated issues with invalid tracking numbers have left me extremely dissatisfied. I hope others can avoid the same experience.

5. oktober 2026
The Really Good Whisky-logo

Besvarelse fra The Really Good Whisky

We’re sincerely sorry to have let you down. We pride ourselves on providing excellent service, and on this occasion we fell short. While we’re not yet sure exactly how this happened, it appears to have been human error, and we take full responsibility for the mistake. Please accept our apologies for the disappointment and inconvenience caused.

Bedømt til 5 ud af 5 stjerner

A fantastic company to buy whiskey…

A fantastic company to buy whiskey from. Their customer service is so helpful and easy to contact. Very helpful and went above and beyond to help me. I will definitely be buying from them again. Thank you Alex.

1. september 2026
The Really Good Whisky-logo

Besvarelse fra The Really Good Whisky

We are so glad to be able to help

Bedømt til 3 ud af 5 stjerner

Let down by delivery

When I first rang to tell them it hadn’t been delivered the response was “ you’re saying it hasn’t been delivered” I had to assert “I’m not saying, I’m telling you!”
If the bottles I ordered had been delivered to the correct address the buying experience and review would reflect better.
Perhaps I was just unlucky but my purchase was left unattended at a doorstep in another street in full view of any road user. It was apparently signed for but no one can say who by. Anyone could have taken it which would have caused a lot of grief.. Fortunately we managed to find it and recovered it.
I did receive a belated explanation but the experience left me cautious given they use a delivery agent who cannot locate a correctly labelled address and postcode.
The whole experience levels me wary.
The packaging, condition and whisky itself was good.
This was just my experience and other reviews rated delivered.
I’d say don’t let this put you off but if you’re order doesn’t arrive as it should put the responsibility of resolving it on the seller.

25. september 2026
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

My grandad bought a £150.00 bottle of…

My grandad bought a £150.00 bottle of whiskey from this company but after a short time the cork disintegrated as he tried to pull it out of the bottle. I sent images and Charlene responded quickly to say it looks like a faulty product. I have sent e-mail after e-mail without response. I called Charlene and she said she would get someone to call me back, again, no response. Any company can gain good feedback from orders that are shipped out, that's easy but it tells me a lot about a company when they have to deal with a problem. With that in mind The Really Good Whisky company are happy to take your £150.00 but NOT interested in sorting any issues out. Stay well clear and buy your whisky from another company!!

28. august 2026
Uopfordret anmeldelse
The Really Good Whisky-logo

Besvarelse fra The Really Good Whisky

We’re sorry to hear that the cork broke and that you were disappointed with our response. As the bottle was already partly consumed when the cork broke, we recommended contacting the brand directly so they could investigate the issue with the closure. We understand this wasn’t the outcome you had hoped for, and we’re sorry for the frustration caused.

Dette er Trustpilot

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