I have received the best customer service from RC Willey at the Summerlin store. Chris, in Appliances, is the epitome of what a salesperson should be. He is patient, knowledgeable, professional, and... Se mere
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Se, hvad kunderne siger
The evaluation of the damage, the pick up, repair and delivery of my furniture was wonderful. I appreciate the staff taking the time to repair my couch and return it in great condition. I am than... Se mere
Virksomheden har svaret
I recently purchased a built in oven. First new oven in close to 30 years. After purchasing some issues came up regarding additional installtion fees. I spoke to my salesman and he was able to acco... Se mere
Virksomheden har svaret
The item delivered was denied by us for the 5th time due to damage! We are now 4 weeks in without us having the entertainment center being complete!
Virksomheden har svaret
Virksomhedsoplysninger
- Møbelforretning
- Hvidevareforretning
- Elektronikbutik
- Gulvforretning
- Butik med udstyr til hjemmet
- Madrasbutik
Skrevet af virksomheden
RC Willey is a furniture store, electronics store, appliance store, mattress store, and a flooring store with locations in Utah, Idaho, Nevada and California. RC Willey is your one stop shop for all your home furnishings needs. Visit one of our beautiful showrooms or shop the biggest brands online 24/7. For over 90 years RC Willey has been recognized nationally for excellence. But our real goal is to have you recognize us as the number one place to find exceptional selection, value, superior service and professional associates that really care about you. At RC Willey you'll recognize famous brand names that mean quality and lasting value. Broyhill, Flexsteel, Lane, Natuzzi, AICO, Pulaski, Schnadig, are just a few of the quality manufacturers we carry. Nobody has the vast furniture selection of RC Willey or the ability to deliver such a selection in just a few short days. Our founder, Rufus Call Willey, found his success specializing in home appliances. We want you to know that tradition remains in the forefront of our philosophy. Our stores feature the largest selection and finest names in reliability. General Electric, Whirlpool, LG, Maytag, Amana, KitchenAid and many others. In our Home Electronics department you'll find a huge selection of flat panel televisions, DVD and Blu-ray players, home audio systems, computers, camcorders and much more. You will find some of the finest brand names including Sony, Mitsubishi, Toshiba, LG, Samsung, and others. We carry everything from the newest state-of-the-art products to models designed for the budget-minded consumer. When it comes to floor coverings, RC Willey has an enormous selection of carpet, vinyl, wood, and tile. You will find all of the best brands and newest colors along with professional installation. Our mattress department features more name-brand merchandise than you'll find anywhere. Serta®, Spring Air®, Simmons® and Tempur-Pedic® can all be found at one of our stores. Not only will you find your dream mattress, but we'll even pick-up and remove your old bedding for free! How can RC Willey make this all so affordable? Our distribution warehouses are local. With miles and miles of merchandise and thousands of pieces that come in and out every day, the benefits of our immense buying power are passed on to you our customers. Customer service is an important RC Willey tradition and so is our RC Willey Credit Card. We carry all our own accounts, approval is instant and you deal directly with us. We offer several different payment plans making it easy and affordable for you to make "Your Home. Your Way". Today at RC Willey, we promise to bring you the world's finest merchandise at the absolute lowest prices. RC Willey is owned by the investment giant Warren Buffett of Berkshire Hathaway. Adding the buying power of the other home furnishings stores he owns across the nation, our huge buying power guarantees the lowest price on name-brand merchandise. RC Willey stands beside you, whether you are just starting out, establishing new credit or looking to furnish your dream home. We will go the extra mile to help you find a payment plan that works within your budget. Applying for one of our payment plans is easy! Just fill-out the online form or apply in-store. Either way, RC Willey makes it simple to find a payment plan that is right for you. Your RC Willey Payment Plan is designed to give you the customer, confidence of low interest rates, low monthly payments and optional Credit Protection Insurance. And, with features like Online Bill Pay and paperless statements you can access your secure account 24 hours a day.
RC Willey
Skrevet af virksomheden
- Committed to You
- For the past 90 years, we have been committed to providing our customers the best furniture, appliances, and electronics at an affordable rate. We look forward to many more years of serving our communities.
Affordable Prices Guaranteed
Affordable furniture, appliances, and electronics since 1932
When you shop with RC Willey you can expect to find some of the best, affordable prices on furniture, appliances, electronics, and mattresses. Find top brands when you shop in-store or online
Kontaktoplysninger
3850 S Town Center Dr, 89135, Summerlin, NV, USA
- 7025152600
4,5
Fremragende
454 anmeldelser
Bed kunder om at skrive en anmeldelse
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Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Easy ordering and fantastic pickup!
24. juni 2025
Besvarelse fra RC Willey - Summerlin
Clarice thank you for your feedback and for choosing to shop with us! Hope you have a great rest of your week!
Great and thorough service
Great and thorough service. Guys were very cordial and nice.
24. juni 2025
Uopfordret anmeldelse
Besvarelse fra RC Willey - Summerlin
Hi Cristina! Thank you for your review! We appreciate your feedback and we look forward to seeing you again soon.
Help from staff members!!!
16. juni 2025
Besvarelse fra RC Willey - Summerlin
Thank you so much Debbie, for the 5-stars! We are glad our team could provide you with all the help you needed during your shopping visit!
Quest for "new" bose speakers?
Order online for instore pickup.
Receptionist was rude and unhelpful both on the phone and in person.
The new Bose speakers I ordered were clearly used.
She did call another member of staff who was very helpful replacing the used speakers with a new set.
8. juni 2025
Besvarelse fra RC Willey - Summerlin
Thank you for your review.
We apologize for any inconvenience with your pickup.
We will forward this to the store management for an internal review.
We are glad the team was able to get you the right speakers.
Easiest delivery ever...good job!
The delivery guys set my chest freezer in place and took all the shipping trash with them. They were professional and pleasant to converse with.
10. juni 2025
Besvarelse fra RC Willey - Summerlin
Thank you, Randy, we are glad to hear that our delivery team was professional and made sure to take away the trash so you didn't have to deal with it later! We hope to see you again soon!
Order is pending pick up they say will…
Order is pending pick up they say will call to update and never did also i wanted to see a tablet and test it and was dead, i asked the electronics person and he say sorry we do t have a charging cable for the display models”. wow why they dont just remove all display models if not working
7. juni 2025
Besvarelse fra RC Willey - Summerlin
Thank you for reaching out to us.
We apologize for the inconvenience with your recent order.
Please give the customer service team at the Sumerlin store a call at 702-515-2600, and they can help you with getting your order picked up.
The store hours are M-Sat 10am - 8pm PDT.
Besvarelse fra RC Willey - Summerlin
Thank you so much for the kind words about our team. We are very glad to hear that everyone made sure your felt welcome at our store, we can't wait to see you shop with us again soon!
Very happy with service on all accounts!
The two ladies that helped us at the store were great, communative, and made sure to secure our carpet and schedule date as we were in a tight timeline. The carpet layers also worked around some other work going on at our house and they did a great job.
26. maj 2025
Besvarelse fra RC Willey - Summerlin
Hi Nicole! Thank you for your review! We appreciate your feedback and we look forward to seeing you again soon.
Excellent Customer Service
Contact w/an appliance associate (John); before & after submitting an online order, he was helpful w/ordering the CORRECTdryer (electric vs gas) & installation concerns
26. maj 2025
Besvarelse fra RC Willey - Summerlin
Thank you for your feedback on John and your overall experience with us! Hope you have a great start to your week and that can assist you again soon!
Love shopping at RC Willey
Love shopping at RC Willey, everyone friendly, knowledgeable and helpful.
24. maj 2025
Besvarelse fra RC Willey - Summerlin
Thank you for your review.
We are glad the team took good care of you.
The customer service at RC Willey is not like it used to be!
I ordered an expensive washer and dryer online on May 18 and a delivery date was provided to me at the time. I called the store on May 19 to inquire about the pedestals for the washer and dryer because I could not find them online nor could customer service locate them. They were finally able to talk to a sales person and figure it out and add them to my order. After that, the person I was speaking to mention that the delivery date that had been provided to me was not correct because they didn't even have the items in stock. She asked if I would like to select a different washer and dryer or wait for them to come from Salt Lake. She convinced me to add on an extended warranty. When I asked about using the $50 coupon I received in the mail, she informed me that the coupon isn't good on LG products. It seems ridiculous that RC Willey would not honor a $50 off coupon given that my total bill was over $4000. The person I was speaking to then did a little more research and discovered that the items I was ordering are available at the HENDERSON store. The new delivery date was scheduled for two weeks away which is the same amount of time she told me it would be if they were coming from Salt Lake. It doesn't make sense to me that if the Summerlin store had them, they could be delivered this Thursday but if they're coming from the HENDERSON store, they can't be delivered for two weeks. I have been a long time and loyal customer at RC Willey for several years. It seems that the customer service has gone downhill.
18. maj 2025
Besvarelse fra RC Willey - Summerlin
Hi Tammy! I apologize for the inconvenience and frustration you have experienced. Generally, if our Las Vegas locations do not have product in stock, we do have to transfer from our out of state warehouses and that can take time. With your items being located at a closer location, they will still need to transfer to our Las Vegas warehouse for delivery, but that process will not take as long. Please call our Las Vegas customer service at 702-632-3650 for assistance with your order and to look into scheduling your delivery for an earlier date.
Besvarelse fra RC Willey - Summerlin
Hi Rosemary! Thank you for your review! We appreciate your feedback and we look forward to seeing you again soon.
My issue was solved very quickly!
13. maj 2025
Besvarelse fra RC Willey - Summerlin
Hello! Thank you for your review! We appreciate your feedback and we look forward to seeing you again soon.
First delivery tv was damaged
First delivery tv was damaged, had to go to store to exchange tv. Then the 2nd delivery tv also had damaged to the screen, it was installed by RC Wiley technician.
10. maj 2025
Besvarelse fra RC Willey - Summerlin
Hi David! I apologize for the inconvenience and frustration you have experienced. Please call our Summerlin store at 702-515-2600 for assistance with your order and to discuss your options.
Very happy with customer support
Very happy with customer support
30. april 2025
Uopfordret anmeldelse
Besvarelse fra RC Willey - Summerlin
Hi Martin! Thank you for your review! We appreciate your feedback and we look forward to seeing you again soon.
Simple exchange process
Ordered something curbside, got home and realized I selected the wrong size. Called in and they immediately exchanged and was able the pick up the new one next day. No hassles! Great customer service!!
6. maj 2025
Besvarelse fra RC Willey - Summerlin
Hi Jason! Thank you for your review! We appreciate your feedback and we look forward to seeing you again soon.
Delivery screws up the experience
The point of sale was a breeze. Alan was very kind and got us set up with the appliances that met our needs. The “fumble” was with the delivery. They made an excuse as to why they couldn’t install the washer and dryer. They said it was “corroded “ which it wasn’t cuz i was able to install them MYSELF. They didn’t even put the washer and dryer in the laundry room. I had to ask the COX cable guy that was installing my internet to help me. They left the old washer and dryer on the curb. They were supposed to take those. They just left without coming into the house to inform me of what was going to happen with the old washer and dryer. And to top it off, they left a bunch of trash in the middle of the street.
5. maj 2025
Besvarelse fra RC Willey - Summerlin
Hi Parrish! I apologize for the inconvenience and frustration you have experienced. Our drivers will not install any appliances if they feel that they cannot do so safely and without causing damage to your home. The drivers' truck was full and they were unable to take away your old washer and dryer yesterday, but they are coming out today, May 7th, to pick up the old units. Please call our Las Vegas customer service at 702-632-3650 if you need any assistance.
Everything went very smooth and great…
Everything went very smooth and great customer service
5. maj 2025
Besvarelse fra RC Willey - Summerlin
Hello! Thank you for your review! We appreciate your feedback and we look forward to seeing you again soon.
If you know RC Willey has what you want, but it's not on their website, Google it!.
I had seen a particular table on RCWilley's website, but when it wasn't there, I really had to search elsewhere for it - via Google.
Once found, the process was excellent.
1. maj 2025
Besvarelse fra RC Willey - Summerlin
Hi Mariceleste! I apologize for the inconvenience you experienced. We appreciate your feedback and are happy to hear that you were able to find the table you were looking for. Please call our online help desk at 888-584-5156, option 1 if you need any other assistance.
Easy to place order
Easy to place order. It came in on time and was very easy to pick up. Everyone was very polite.
13. april 2025
Besvarelse fra RC Willey - Summerlin
Hi Frank! Thank you for your review! We appreciate your feedback and we look forward to seeing you again soon.
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