Rascal Clothing Anmeldelser 1.379

TrustScore 4.5 ud af 5

4,4

Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 5 ud af 5 stjerner

WOW what an experience. My children are great Wingrove family fans and they have been begging me for it so I got them it and although we had to get an exchange because it was a bit small it was perfec... Se mere

Bedømt til 4 ud af 5 stjerner

Bought quite a few items from £10 offer day. Waited nearly 3 weeks for delivery and nothing came, so I emailed rascal. They were extremely prompt in responding, sent items out immediately and also ga... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

Great customer service from Rascal Clothing. Had an email as part of order out of stock and was told that if I placed a re order the postage would be refunded. After placing my order my refund was p... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

Fab fab fab experience shopping with rascal!! Shopped with rascal since my son was 5 and he is now almost 11 he is rascal daft! When I saw the massive sale I knew I had to get stocked up ! Received an... Se mere

Virksomheden har svaret

Virksomhedsoplysninger

  1. Tøjbutik
  2. Sportstøjbutik
  3. Ungdomstøjbutik

Om Rascal Clothing

Skrevet af virksomheden

Fronted by F2 Freestylers Billy Wingrove and Jeremy Lynch, Rascal Clothing is an active lifestyle brand, emerging from the duo’s frustrations with ill-fitting active wear and driven by the F2’s magnetic social following.

The F2 has 20 million subscribers and followers across its social channels, with fans aspiring to look and be like them. Billy and Jez’s dedication to technical perfection, stunning synchronization and jaw-dropping choreography is inimitable and inspirational. Yet excelling in your field while looking sharp involves overcoming the restrictions of typical sportswear and fabrics.

Rascal Clothing prioritises movement, style and comfort and this is the brand’s DNA, embedded into every seasonal fashion collection across adults, juniors and accessories.

No limitations. #BeRascal.

Kontaktoplysninger

4,4

Fremragende

TrustScore 4.5 ud af 5

1 t anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Har besvaret 100 % af deres negative anmeldelser

Svarer typisk inden for 24 timer

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 5 ud af 5 stjerner

Really nice quality product

Really nice quality product. Bought some for myself and some for my 10 year old son. The fit of the jeans, joggers, and t-shirt look great on him and he loved them.

17. marts 2023
Rascal Clothing-logo

Besvarelse fra Rascal Clothing

Hi Rob,

We just wanted to say thank you for taking the time to share your positive feedback, it's greatly appreciated. We're so glad to hear your son loves his new clothing.

Thank you for your continued support of Rascal.

Best Wishes,

The Rascal Team

Bedømt til 5 ud af 5 stjerner

Quality clothing and great prices

Amazing clothing at great prices. Quality is brilliant. My kids just wanted them as they love Billy Wingrove and we watch the Wingrove family all the time on YouTube so their excited faces when the items arrived was amazing. Arrived two weeks after ordering and can’t wait to order more. Thank you x

17. marts 2023
Rascal Clothing-logo

Besvarelse fra Rascal Clothing

Hi,

We just wanted to say thank you for taking the time to share your brilliant feedback. Thank you for supporting Billy & Rascal, we're so glad to hear you will be ordering again.

We look forward to welcoming you back soon.

Best Wishes,

The Rascal Team

Bedømt til 5 ud af 5 stjerner

Great quality clothes

First time I have purchased from Rascal. Really impressed with the quality of clothing and my children were really happy with their new tracksuits and coats. Would definitely purchase again.

1. april 2023
Uopfordret anmeldelse
Rascal Clothing-logo

Besvarelse fra Rascal Clothing

Hi Rachel,

Thank you for taking the time to share your amazing feedback. We're so glad to hear your children were happy with their new clothing and to hear you will be ordering again.

We look forward to welcoming you back soon.

Best Wishes,

The Rascal Team

Bedømt til 5 ud af 5 stjerner

Great quality clothing

Great quality clothing, excellent customer service, good delivery, definitely recommend and will definitely order again

11. marts 2023
Uopfordret anmeldelse
Rascal Clothing-logo

Besvarelse fra Rascal Clothing

Hi Kelly,

We just wanted to say thank you for taking the time to share your positive feedback, it's greatly appreciated. We're so glad to hear you will be ordering again.

Best Wishes,

The Rascal Team

Bedømt til 3 ud af 5 stjerner

Great quality clothes but extended delivery time.

Delivery took a little longer than expected. However, I'm guessing this was due to a promotion, but when the clothes arrived, they were great quality. One happy little boy!

4. april 2023
Uopfordret anmeldelse
Rascal Clothing-logo

Besvarelse fra Rascal Clothing

Hi Sara,

Thank you for taking the time out to share your feedback on your recent order. We're so glad to hear your boy loves his Rascal clothing.

We apologise for the delay in recieving your Give Back Sale order. We experienced delayed delivery times as a result of moving warehouses during the process of bringing Rascal back home where it belongs. We've taken steps to ensure this shouldn't happen on any future orders.

Thanks again,

The Rascal Team

Bedømt til 1 ud af 5 stjerner

Refunded without any explanation

A couple of weeks after placing the order I received a note that the money will be refund, without any explanation of what has gone wrong. I have contacted the company about this, and also didn't get an answer. It's very disappointing, as I ordered from them many times before.

17. marts 2023
Rascal Clothing-logo

Besvarelse fra Rascal Clothing

Hi Mihaiela,

Thank you for taking the time out to share your feedback on your recent order. Thank you also for your support of Rascal with your previous orders.

We apologise for the issues with your order, I have opened a case for this to be investigated and I will email you with further information once I've found the reasons for the refund.

Thanks again for your understanding and for supporting Rascal.

Many thanks,

Team Rascal Clothing

Bedømt til 1 ud af 5 stjerner

SHOCKING

Placed an order on 11th March for around £245 and still not received a thing.

Numerous messages to Rascal completely ignored (through email, Twitter, Instagram and FB Messenger)

When I did eventually receive a reply from George, I was lied to!

Was told order would be dispatched by end of day 31st March and it wasn't!
Then guaranteed again by George it would be posted 3rd April and I would have tracking details - its now 10.30pm on 3rd April and surprise surprise no dispatch email and no tracking number.

Customer service is abysmal - messages are continually ignored, then when you do by luck get a reply you are given wrong information and fobbed off.

I'm now down £245 and have 2 young boys gutted their items have not arrived and by the looks of it, never will.

3. april 2023
Uopfordret anmeldelse
Rascal Clothing-logo

Besvarelse fra Rascal Clothing

Hello Ken,

Thank you for taking the time out to share your feedback on your recent order.

From checking our records I can see that a member of our team has been in touch and updated you on the status of your delivery, which was delayed due to an issue with our delivery partner, and your order is now being shipped to you.

We hope that the free gift card we have provided you with as a further apology is well recieved. Thank you again for your patience during this experience.

Many thanks,

Team Rascal Clothing

Bedømt til 5 ud af 5 stjerner

Good quality…

Good quality clothing. My son loves it all!

18. marts 2023
Rascal Clothing-logo

Besvarelse fra Rascal Clothing

Hi,

Thank you for sharing your positive feedback, it's greatly appreciated.

Kind Regards,

The Rascal Team 😊 🙏🏻

Bedømt til 5 ud af 5 stjerner

It like a bean bag meaning puffy and warm

Wonderful and arrived very far ordered on Sunday it came on Tuesday

19. marts 2023
Rascal Clothing-logo

Besvarelse fra Rascal Clothing

Hi,

Thank you for taking the time to share your amazing feedback, it's greatly appreciated and we'd like to also say thanks for your continued support of Rascal.

Best Wishes,

The Rascal Team

Bedømt til 5 ud af 5 stjerner

Excellent quality and style.

Bought clothes in the sale for £5 and £10. Despite being so cheap the quality it’s excellent and my son loves the style. Would highly recommend.

17. marts 2023
Rascal Clothing-logo

Besvarelse fra Rascal Clothing

Hi Claire,

Thank you for taking the time to share your positive feedback on the Give Back Sale, we're so glad to hear your son loves the style.

Best Wishes,

The Rascal Team

Bedømt til 1 ud af 5 stjerner

I received the wrong item to what I…

I received the wrong item to what I ordered then I've now been waiting over 3 weeks for an update on how they are going to exchange it.

18. marts 2023
Rascal Clothing-logo

Besvarelse fra Rascal Clothing

Hi,

Thank you for taking the time out to share your feedback on your recent order.

We apologise for the delay in recieving your Give Back Sale order. We experienced delayed delivery times as a result of moving warehouses during the process of bringing Rascal back home where it belongs.

After reviewing your records I can see your order has now been delivered. If you require any further assistance please don't hesitate to reach out to us at help@rascalclothing.com

Thank you again for your patience during this experience, and we've taken steps to ensure it isn't repeated in the future.

Many thanks,

Team Rascal Clothing

Bedømt til 5 ud af 5 stjerner

Lovely quality products and brilliant…

Lovely quality products and brilliant customer service.

18. marts 2023
Uopfordret anmeldelse
Rascal Clothing-logo

Besvarelse fra Rascal Clothing

Hi Gemma,

Thank you for taking the time to share your positive feedback on the clothing quality and customer service you recieved, it's hugely appreciated.

Best Wishes,

The Rascal Team

Bedømt til 1 ud af 5 stjerner

Very Poor

Ordered £70 worth of items, almost 4 weeks later I am told some of my items are out of stock and the rest will arrive next business day. Turns out ALL my items are out of stock. It doesn't matter if its a new business or a sale you should still be adequately setup to deal with the demand. Very poor.

3. april 2023
Uopfordret anmeldelse
Rascal Clothing-logo

Besvarelse fra Rascal Clothing

Hi James,

We apologise for the experience you've had on this occassion, this was caused by moving warehouses as part of bringing Rascal back home where it belongs. I've checked your records and can see a refund has been processed.

We're taking steps to ensure this experience isn't repeated in the future.

Many thanks,

Team Rascal Clothing

Bedømt til 1 ud af 5 stjerner

I am still waiting for my order

I am still waiting for my order, I placed over 3 weeks ago, sent multiple emails, no response whatsoever,
I am discussed by the lack of communication by this company concerning the amount of money we have sent with them over the years, if I don’t get a response soon or a refund and I will be reporting you to trading standards…

13. marts 2023
Uopfordret anmeldelse
Rascal Clothing-logo

Besvarelse fra Rascal Clothing

Hi Gemma,

Thank you for taking the time out to share your feedback on your recent order. Thank you also for your support over the years, it really is greatly appreciated.

We apologise for the delay in recieving your Give Back Sale order. We experienced delayed delivery times as a result of moving warehouses during the process of bringing Rascal back home where it belongs.

After reviewing your records I can see your order has now been delivered, which was confirmed with you via email.

Thank you again for your patience during this experience, and we've taken steps to ensure it isn't repeated in the future.

Many thanks,

Team Rascal Clothing

Bedømt til 5 ud af 5 stjerner

Great Quality and Style

The clothing is great quality and the boys loved the styling!
Delivery could've been quicker but the email comms were great and they answered my questions promptly.

19. marts 2023
Rascal Clothing-logo

Besvarelse fra Rascal Clothing

Hi Andy,

Thank you for taking the time to share your amazing feedback, it's great to hear your boys love the clothing style, they have great taste! Thanks for your continued support of Rascal.

Best Wishes,

The Rascal Team

Bedømt til 5 ud af 5 stjerner

Great quality items

Great quality items, brilliant price

19. marts 2023
Rascal Clothing-logo

Besvarelse fra Rascal Clothing

Hi Jamie,

Thank you for sharing your positive feedback, it's greatly appreciated. We're glad to hear you enjoyed the Give Back Sale.

Kind Regards,

The Rascal Team 😊 🙏🏻

Bedømt til 5 ud af 5 stjerner

Bang on!

Great value and items exactly as described. Fast delivery and incredible prices! Would buy from here again👍

18. marts 2023
Rascal Clothing-logo

Besvarelse fra Rascal Clothing

Hi,

Thank you for sharing your positive feedback, it's great to hear you'd shop with us again. We look forward to welcoming you back.

Kind Regards,

The Rascal Team 😊 🙏🏻

Bedømt til 5 ud af 5 stjerner

Great customer service

Great customer service. Super quality clothing.

19. marts 2023
Rascal Clothing-logo

Besvarelse fra Rascal Clothing

Hi,

Thank you for taking the time to share your positive feedback on customer service and the clothing quality, it's greatly appreciated.

Best Wishes,

The Rascal Team

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".

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Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

Hér finder du 8 tips til at skrive anmeldelser.

Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

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