Prompt delivery and when the bed was constructed finally is great. However the instructions were terrible and completely unhelpful. Needed to contact the company who sent a TikTok link. Also the pisto... Se mere
Virksomheden har svaret
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Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
This is the 2nd time we've used RPYALSTORES. Sham was very helpful, making sure we had the correct mattresses for our hotel. The supply was really quick and the delivery very prompt, efficient and... Se mere
I recently bought this mattress, and I couldn’t be happier with my purchase! It’s incredibly comfortable and provides the perfect balance of softness and support. I’ve been waking up feeling refreshe... Se mere
Virksomheden har svaret
Cheap item. Expensive quality. Excellent Service. The scheduled delivery was not only on time, I had frequent reminders by the company about exactly when the Bed would arrive. Upon arrival the... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
Rapyal Stores is a family-run business based in the UK, known for its commitment to quality, craftsmanship, and personal service. With a deep-rooted tradition in the bed-making industry, we take pride in manufacturing your products in-house, ensuring full control over every aspect of production. This hands-on approach allows us to create custom-made beds that are both durable and comfortable, using premium materials sourced with care. Being family-run means that our business carries a personal touch, with each customer treated like part of the extended family. We value customer satisfaction and aim to provide a personalized experience, whether that’s helping you to choose the perfect mattress or designing bespoke bed frames. Our in-house manufacturing process means that you can offer unique, made-to-order solutions while maintaining an unwavering standard of excellence, blending traditional techniques with modern innovations. Our company stands for trust, reliability, and the kind of service that only a family-run business can offer, giving customers a true sense of pride in the products they purchase.
Kontaktoplysninger
Dewsbury Road, BD19 5BT, Cleckheaton, Storbritannien
- 01274 850735
- sales@rapyalstores.co.uk
- rapyalstores.co.uk
4,6
Fremragende
464 anmeldelser
Ingen nylige anmeldelsesinvitationer
Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative
Har besvaret 44 % af deres negative anmeldelser
Det tager typisk over 1 måned at svare
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Very pleased with my kingsize bed and…
Very pleased with my kingsize bed and mattress the headboard was nice too very comfortable i would definitely recommend to my family and friends great price too thankyou
1. august 2025
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Besvarelse fra Rapyalstores
Thank you for your lovely feedback!
Harassed by the seller over WhatsApp
I haven't tried the product yet but the seller has been harassing me via WhatsApp to leave a review.
I find it very intrusive to receive messages on my private WhatsApp. Also I did not give my permission today be contacted this way.
30. juli 2025
Uopfordret anmeldelse
Besvarelse fra Rapyalstores
We’re really sorry to hear you felt uncomfortable with our messages. That was never our intention — we simply wanted to check in. While many of our customers do prefer WhatsApp for quick and convenient updates, we completely understand it’s not everyone’s preferred way of communicating.
Please be assured, we would only ever contact a number if it was provided with an order, and solely for the purpose of assisting with that order. We’ll also review how we contact customers to make sure it’s always with permission and in the way you’re happy with.
Thanks for letting us know, and our apologies again for any frustration caused.
— The Rapyal Team
The survive from start to finish was…
The survive from start to finish was amazing getting the time slot the day before was super helpful and when the driver was half and hour away I got a phone this was great and on top the bed is beautiful better than expected the mattress is super comfy and perfect for myself who sleeps on front and side thank you for an overall great service
29. juli 2025
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Amazing services
For the amount paid I'm really impressed with the bed quality, the drawers are really spacious and the bed looks very nice.
The delivery was very very quick, I was updated regularly about the delivery schedule and half an hour prior to the delivery the driver called to ensure we are home.
I'm pleased with their services, couldn't recommend them enough. Will definitely buy again from them.
24. juli 2025
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Besvarelse fra Rapyalstores
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Bed base quick delivery had no problems…
Bed base quick delivery had no problems good service 👍
23. juli 2025
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Besvarelse fra Rapyalstores
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Besvarelse fra Rapyalstores
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Fantastic service,
My wife purchased a guest bed from the Rapyalstore, and what a pleasure it was, it was straightforward and simple, they kept us update about when we will receive are delivery, the bed was delivered, the delivery person was very helpful, and the guest bed is fantastic, thank you all for a lovely service.
18. juli 2025
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Such a beautiful bed & very comfortable…
Such a beautiful bed & very comfortable mattress very good quality and the ease of putting it together I am 8 months pregnant and done it by myself. Very sturdy for the price. Would recommend
19. juli 2025
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Besvarelse fra Rapyalstores
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Single divan bed- excellent service
Really good, value for money divan with a great mattress for the money. Ordering was easy and excellent communication regarding the quick delivery. They texted and gave a two hour delivery window the day before and they turned up well within it.
Would definitely order from them again.
21. juli 2025
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Besvarelse fra Rapyalstores
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The bed is top quality for a good price…
The bed is top quality for a good price the delivery driver was great he was friendly and patient phoned to let me no he was on his way
17. juli 2025
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Besvarelse fra Rapyalstores
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Great service throughout
Great service throughout, particular credit to the delivery driver. I was not home, he would not allow my partner to help and carried the bed into the house.
Highly recommended.
Brian & Sue
Staffordshire
16. juli 2025
Uopfordret anmeldelse
Besvarelse fra Rapyalstores
Thank you for your lovely feedback!
Ordered the bed on Monday
Ordered the bed on Monday, it arrived on Wednesday, the driver carried it in for me which was great. My daughter had first night sleep last night and said it was her best ever. A great bed, great service and great value. Very happy customers!
16. juli 2025
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First Class Service
I cannot rate Rapyal highly enough. They kept me fully updated with every stage of my order including the tracking of the delivery. When I inadvertently put the incorrect delivery address in my order (I am moving) they were happy to deliver to my new address, a few minutes away. They placed my bed in the room I required and checked I was happy. First class service
16. juli 2025
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Amazing Value for Money. And Excellent Service
Cheap item. Expensive quality. Excellent Service.
The scheduled delivery was not only on time, I had frequent reminders by the company about exactly when the Bed would arrive.
Upon arrival the driver brought in each item carefully.
Once built, the bed and mattress are really high quality, far higher quality than the price would indicate.
5* Flawless Service.
15. juli 2025
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Besvarelse fra Rapyalstores
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Great value trundle bed.
We basically purchased the trundle bed for the grandkids to sleep on when they stay and we reckon it's definitely good enough as spare beds for adults if necessary. Mattresses are a good thickness and seem comfy. The delivery was great, we were notified all the way through the process and it turned up just as expected. Extremely pleased with the trundle bed for the price.
14. juli 2025
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Besvarelse fra Rapyalstores
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The delivery was timely and your driver…
The delivery was timely and your driver very polite with necessary information before arrival.
12. juli 2025
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Besvarelse fra Rapyalstores
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Great affordable beds delivered super fast!!
This is a great small business providing extremely affordable beds, customisable and delivered within 2 days!!
i ordered linked single divan beds as wanted the flexibility to have 2 singles or when connected a super king with 4 drawers for storage.
The price was amazing for 2 single linked divan beds with 2 drawers , 2 super comfy zip linked mattresses abd 2 headboards - at least a third of the price of the high street!!
Extremely nice and helpful delivery guy - delivery was within 2 days of ordering!! - and the beds were very easy to assemble despite no instructions.
AND they are super comfy!!
Very happy with my purchase!
8. juli 2025
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Good service and product
8. juli 2025
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Besvarelse fra Rapyalstores
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Product very good and delivery really…good
Product very good and delivery really good
4. juli 2025
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Besvarelse fra Rapyalstores
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Quality Product
Quality Product , Quick Delivery.
I highly recommend this company, cannot fault the quality of the bed we bought. easy to assemble.
2. juni 2025
Uopfordret anmeldelse
Besvarelse fra Rapyalstores
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