Great communication by email when I had a query, fast delivery and on a Sunday which was great. Bed is gorgeous, I got emerald green colour is spot on, feels very sturdy, upgraded to the 26” headboar... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
The service with Divan Bed from start to finish. They even accommodating the base being returned when we realised it would not go up the stairs, the turnaround was amazing. The 2 courier teams were... Se mere
I tried My Divan Bed based on other reviews and wasn’t disappointed. The bed arrived quickly and was great quality. The price was excellent too.
A friend recommended my divan bed. I love my new headboard, well made and a good price. After contacting the company about my 10% code not working, they refunded it into my bank account. Very satisfi... Se mere
Virksomhedsoplysninger
Om My Divan Bed
Skrevet af virksomheden
From a divan bed to mattresses, to bed frames, to headboards, to furniture. We offer it all, quality products, direct from us delivered to your door. Hassle-free! At the best prices available online. What more could you ask for?
Shop now online with MyDivanBed.co.uk with a full peace of mind guarantee. We offer a full 3 year manufacturer guarantee with all our beds and we'll deliver it to your bedroom with optional assembly service.
Fast Free Delivery On All Beds & Mattresses | Klarna/Laybuy Available
Kontaktoplysninger
Providence Mills, Syke Lane, WF12 8HT, Dewsbury, Storbritannien
- 0113 403 1032
- help@mydivanbed.co.uk
- mydivanbed.co.uk
Har ikke besvaret negative anmeldelser
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Dismissive, patronising service and high return costs
Ordered a bed with “right-hand drawers” and only realised after assembly that the orientation didn’t work for my space. This isn’t as clear in practice as they claim.
When I contacted them, the tone was dismissive, patronising and at times borderline snide. Instead of trying to help, everything was pushed back onto me.
Can’t attach the full email thread here, but it would show exactly how they speak to customers.
I initially asked to return it, but was told I’d need to pay around a third of the bed’s price to do so, which is excessive. I then offered to keep it and suggested a partial refund as a reasonable compromise — that was also refused.
On top of that, the quality is average at best.
Overall, not just disappointing, but poorly handled from start to finish. Wouldn’t order again.
A great quality bed
I tried My Divan Bed based on other reviews and wasn’t disappointed. The bed arrived quickly and was great quality. The price was excellent too.
Communication was great and when…
Communication was great and when notified there was a problem they swiftly sorted it. The Divan I bought looks more expensive than it cost.
Luxury bed frame - amazing team
The service with Divan Bed from start to finish. They even accommodating the base being returned when we realised it would not go up the stairs, the turnaround was amazing.
The 2 courier teams were also fantastic with removing the old bed and putting the new one together.
Well made
The headboard arrived well packed. Well made and heavy. Feels good to finally have this against our backs in the evening and not the cold wall.
lovely headboard
lovely headboard. good communication with the vendor & the delivery guy was helpful & friendly.
Good value but nothing to connect both halves of bed together
Delivery, mattress good but no way to connect the 2 sections of the divan together.
A friend recommended my divan bed
A friend recommended my divan bed. I love my new headboard, well made and a good price. After contacting the company about my 10% code not working, they refunded it into my bank account. Very satisfied.
Prompt delivery and great product for…
Prompt delivery and great product for the price
Great prices and service
Orderef another bed for my daughter, it only took four days to arrive and she is really happy with the quality,as was I with mine, woild recommend purchasing.
Looks very luxurious highly recommended
Great communication by email when I had a query, fast delivery and on a Sunday which was great.
Bed is gorgeous, I got emerald green colour is spot on, feels very sturdy, upgraded to the 26” headboard looks very luxurious. Came with all the fittings needed with little stickers showing where to attach headboard. Well packaged, bed feet look great in silver. Would highly recommend.
Highly recommend and great choice
After scouring many companies to buy our bed from and seeing some not so good trust pilot reviews, I'm glad we ordered through My Divan Bed. Samples arrived quickly. Great quality bed. Easy to install although it's good they offer this as an addition service along with delivery to room of choice.
Adal was really helpful answering questions promptly by email, even what I would consider out of office hours.
Delivery team were good and to have the best ordered on Monday and delivered on Sunday morning was brilliant. It was okay for us as working from home full time but can see how people may not like the idea of not selecting a delivery day. It's worth contacting them to give your preferences at least to see if anything can be done.
Would highly recommend.
Well packaged
Well packaged. Value for money paid. Delivery drivers very nice. One small thing it would be better giving a delivery day on purchasing not the 2-10 days.
Great service
Great service , good quality bed ! Only thing I’d say is instructions could be a little more detailed. But overall very pleased
Amazing bed
Amazing bed, really well made and love the look. Exactly as ordered and well packaged.
Bed was simple to set up looks as…
Bed was simple to set up looks as described very comfortable
Good product and Service
Very pleased with products añd delivered within the time given when ordered and sent a text giving time slot for delivery very good would recommend and purchase off them again
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
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Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.








