Dylanni was great with assistance but .... I just wish she would try harder to not use her affirmative reply as yep but yes instead. Other than that she was knowledgable and very pleasant to work wit... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Although Raisin originally missed both bonus' (the referral party, and me) when it was brought to their attention, the matter was resolved and bonus' credited accordingly in 2 days. The resolution was... Se mere
Jack took my call this morning and was very helpful. I was a little nervous about my first time transaction. Jack listened to my questions and concerns then answered them to my satisfaction. Well do... Se mere
Virksomheden har svaret
As I explained to Jack. You are the only bank i do business with that requires multiple steps to change a routing number. You have to remember that older account holders are not as savvy with a compu... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
Raisin is a free financial platform offering access to high-yield savings and CDs from 100+ insured banks & credit unions, all in one account. Open a no-fee Raisin account in minutes and spread your savings across our growing network of banks and credit unions. You’ll get $250,000 of insurance coverage per institution, per individual, and be able to manage your savings in one account.
Kontaktoplysninger
New York, USA
- (844) 994-EARN
- support.us@raisin.com
- raisin.com/en-us
4,6
Fremragende
1 t anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Bank to bank transfer process
I was simply looking to transfer funds from one bank, to another with a higher rate. Given the amount, wanted a second set of eyes to make sure I was doing things correctly. Kylie provided me the reassurance I did so that next time, I could do myself. Thank you, Kylie!
22. juli 2026
Uopfordret anmeldelse
Besvarelse fra Raisin U.S.
We're so happy to hear that Kylie provided such helpful reassurance for your fund transfer. We always aim to empower our customers with confidence in their financial decisions. Thank you for sharing your positive experience!
Good simple instructions
Good simple instructions , representative had an accent but was clearly understood and was very pleasant and polite
22. juli 2026
Uopfordret anmeldelse
Besvarelse fra Raisin U.S.
We're so glad to hear our instructions were clear and our representative provided excellent, polite service. We appreciate your kind words!
Eathan was great
Eathan was great. He took extra time to work with me and guide me in the process of transferring funds to another bank.
I love Raisin and highly recommend this company.
Happy customer,
Jody Helgerson
21. juli 2026
Uopfordret anmeldelse
Besvarelse fra Raisin U.S.
Thank you for your fantastic 5-star review! We are so happy to hear about your positive experience and that Ethan was able to assist you effectively with your fund transfer. It's wonderful to know that you love our service and highly recommend us.
Withdrawal from a Raisin Account
First time user for a withdrawal and had some questions about the process. Directions were spot on and all questions I had were addressed. Great support!
21. juli 2026
Uopfordret anmeldelse
Besvarelse fra Raisin U.S.
We're so happy to hear our support team could assist you with your first withdrawal. We appreciate your kind words and are glad we could make the process smooth!
Tylan was very helpful and friendly.
16. juli 2026
Uopfordret anmeldelse
Besvarelse fra Raisin U.S.
We're so happy to hear that Tylan was helpful and friendly. We appreciate your kind words!
First experience was great!
Easy to connect to a live person and easy to get answers to my questions.
21. juli 2026
Uopfordret anmeldelse
Besvarelse fra Raisin U.S.
We're happy to hear that connecting with us and getting your questions answered was easy for you. We appreciate your positive feedback!
Awesome team
I recently experienced identity theft and possible compromise of my account. The team at Raisin has been outstanding in their willingness to help sort everything out. Their two top priorities were to safeguard my account and to make the process as easy and painless as possible. The team excelled in every way possible to achieve those goals. My sincere thanks to all members of the customer support team. They were attentive, always courteous, and guided me through every step of the process with understanding and compassion.
Thank you, Team. You are awesome
21. juli 2026
Uopfordret anmeldelse
Besvarelse fra Raisin U.S.
We are truly grateful for your kind words and appreciate you taking the time to share your experience. We understand that dealing with identity theft can be incredibly stressful, and we are relieved to hear that our team was able to provide you with the support and assistance you needed during such a challenging time. Ensuring the security of your account and making the process as smooth as possible are always our top priorities. Your feedback is invaluable, and we are proud to know that our customer support team's dedication to attentiveness, courtesy, and compassionate guidance made a positive impact. Thank you for recognizing their efforts; we are committed to maintaining these high standards for all our customers.
Very Professional company
Very Professional company. The staff was always friendly and answered all my questioned accurately. I was happy with the service I received and Kim was very solid on the customer service side. Thanks and I would recommend.
21. juli 2026
Uopfordret anmeldelse
Besvarelse fra Raisin U.S.
We are so happy to hear that our team and Kim were professional and friendly, and that all your questions were answered accurately. We truly appreciate your kind words about the service you received and our team member's excellent customer service. We are grateful for your recommendation.
Ms Ramirez was very,very patient and…
Ms Ramirez was very,very patient and understanding with me and worked with me to help me reset my password and made sure I was able to login!
I tried to do it on my own and couldn’t!
Wendy Ramerez has shown great customer service that is difficult to find these days..thank you Wendy!
20. juli 2026
Uopfordret anmeldelse
Besvarelse fra Raisin U.S.
We're so glad to hear that Wendy provided you with such patient and understanding assistance in resetting your password and ensuring you could log in successfully. We truly appreciate you recognizing their excellent customer service; it means a lot to us. Thank you for sharing your positive feedback!
Fast
Fast. Customer service I called the 800 number and someone answered right away. No holding forever!
20. juli 2026
Uopfordret anmeldelse
Besvarelse fra Raisin U.S.
We're so glad to hear you had a positive experience with our customer service team and appreciated the quick response! Thank you for your kind words.
Dylanni was courteous
Dylanni was courteous, patient and very helpful in helping me navigate the App to answer my question. It was a pleasure having her assisting me. Wel done.
20. juli 2026
Uopfordret anmeldelse
Besvarelse fra Raisin U.S.
We are so happy to hear about your positive experience! It's wonderful to know that Dylanni was courteous, patient, and very helpful in assisting you. Thank you for your kind words.
Had trouble logging in…
The first time I called they were able to figure out why I wasn’t able to log into my account. Within an hour they told me what to do and I was able to log back into my account!
20. juli 2026
Uopfordret anmeldelse
Besvarelse fra Raisin U.S.
We're happy to hear we could quickly resolve your login issue! We appreciate you sharing your positive experience with our support team. We are always here to help.
"Josh" made it easy and understandable
"Josh" walked me, step by step, through the process of transferring funds. His information was concise, detailed, and offered with both compassion for my situation and a high degree of professionalism. I think he's a fine example of customer service and a true ambassador of the Raisin brand.
20. juli 2026
Uopfordret anmeldelse
Besvarelse fra Raisin U.S.
We are so pleased to hear about your positive experience with our Josh! It's wonderful to know that you received clear, detailed information and felt supported throughout the process. We truly appreciate you sharing your feedback.
Scammed out of 760.00
I took advantage of the fresh start offer.It gave them 100k. They deposited 10.00 into high yield savings what's the rate of 4.10% and took the rest of my money and put it in a cash account I didn't sign up for. Scamming out of $760.00 in interest.
2. juli 2026
Uopfordret anmeldelse
Besvarelse fra Raisin U.S.
We appreciate you sharing your experience with the FRESHSTART offer. We understand your frustration regarding the account setup and the interest concerns. Upon further review, we can confirm that a member of our leadership team has addressed and resolved your concerns.
Consistently Excellent Customer Service
I spoke with Dylanni about a question I had on my account. She literally had the answer as I finished the question. In a world of endless menus designed to frustrate you so you go away or an AI Agent that can't handle even simple question Raisin rules. Calls are answered by live agents in much less than a minute. In three years of working with Raisin I have neve had one bad experience - all have been very easy to understand, knowledgable, pleasant and in Dylanni's case a sense of humor.
16. juli 2026
Uopfordret anmeldelse
Besvarelse fra Raisin U.S.
We are so pleased to hear about your excellent experience with Dylanni. It is wonderful to know that we could provide such prompt and helpful service, and we truly appreciate your kind words about our commitment to live agent support. We value your long-standing relationship with us and are grateful for your positive feedback.
Worst platform ever
Worst platform ever! I don’t recommend
Its a nightmare to deal with the customer service,especially if you need to update your banking information. What should be a simple process becomes unnecessary extremely complicated and time consuming. They are not helpful or easy to deal with like other platforms or banks in US.
14. juli 2026
Uopfordret anmeldelse
Besvarelse fra Raisin U.S.
We appreciate you sharing your experience and feedback regarding our platform and customer service. We understand your frustration with the process of updating banking information and how it became overly complicated and time-consuming. We are actively reviewing our procedures to make these essential updates simpler and more efficient for everyone. Your comments are invaluable as we work to improve our services and ensure a smoother experience.
The representative was knowledgeable…
The representative was knowledgeable and friendly.
16. juli 2026
Uopfordret anmeldelse
Besvarelse fra Raisin U.S.
We're delighted to hear our team provided you with such a positive and helpful experience. Thank you for sharing your kind feedback!
Dylanni provided me with excellent customer service
Dylanni provided me with excellent customer service. She responded quickly and followed-up as promised. Thanks for being great to work with and being a great platform.
16. juli 2026
Uopfordret anmeldelse
Besvarelse fra Raisin U.S.
We are so happy to hear about your excellent experience with Dylanni! It's wonderful to know that our team was responsive and followed through as promised. Thank you for your kind words.
Prompt and detailed response to my emailed question
After several failed attempts at a phone call (my fault, I had two numbers transposed) I emailed and within an hour or so I got a very detailed response to my question from Rayvnn. She was the one that also suggested. I checked my contact number to make sure I had the right one! Very happy with the service!
15. juli 2026
Uopfordret anmeldelse
Besvarelse fra Raisin U.S.
We're so happy to hear that Rayvnn was able to assist you efficiently, especially after the initial contact difficulties. We appreciate you sharing your positive experience with us!
Great help
The ease of completing the task and the kindness and patience afforded me made my experience enjoyable. Thank you for your support!
16. juli 2026
Uopfordret anmeldelse
Besvarelse fra Raisin U.S.
We are so happy to hear that you had an enjoyable experience and that our team was able to provide kind and patient support. Thank you for your wonderful feedback!
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.