Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 5 ud af 5 stjerner

Scott advised me perfectly, the purchase was quick and once I had the product and needed support he attended to me immediately, solving all my doubts. Thank you!

Bedømt til 5 ud af 5 stjerner

I bought a blank codeplug online and had a problem opening it. When I send mail to ask for help I did not expect a quick response because it was in the evening. I was very surprised when Scott almos... Se mere

Bedømt til 2 ud af 5 stjerner

I emailed for advice on programming software and got no response. Bought the software and did not work. Not impressed

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

We use Radio Shop to hire radios for our event and catering company. We get New Motorola radios on hire for 4 weeks each time. Fast delivery, everything you need including extra batteries at no additi... Se mere

Virksomhedsoplysninger


Kontaktoplysninger

4,6

Fremragende

TrustScore 4.5 ud af 5

107 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Bed kunder om at skrive en anmeldelse

Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ

Har besvaret 100 % af deres negative anmeldelser

Svarer typisk inden for 24 timer

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 1 ud af 5 stjerner

The store confirmed the purchase then cancelled the deal

The store confirmed the purchase and accepted my payment. Sent me an invoice. The store then cancelled the deal without explanation. To the question I asked about the reason for the cancellation - the answer was false and vague - it was written that something there does not correspond to the company's policy and that the money came from another state (from Ukraine). I think that the store offered a product that was not available and for which it did not control the price. The store's offer was probably cheaper than the supplier's offer, so they didn't find anything better than to cancel the deal so as not to lose money. As a result, I lost money on double conversion, because they returned the money not as a refund, but as a replenishment of my card... After that, the store raised the price of the goods, which confirmed my guesses.

22. februar 2023
radio-shop.uk-logo

Besvarelse fra radio-shop.uk

As always thank you for the feedback and we are sorry you are upset.
As explained previously via email we are only licensed to sell certain products in certain regions.
Also there was a high risk of fraud on our system as the billing address was 1402km from your purchase location.
We are sorry you lost out on the conversion from your local currency to GBP. We refunded exactly the same amount straight away. If you would have placed the order using the country you are in the order would have not gone through the system and the issue would have not occurred.

I am sorry for any inconvenience caused and I hope you manage to source the product you are after from the correct region.

Bedømt til 5 ud af 5 stjerner

Very Helpful

Scott was very helpful and knowledgable in recommending a solution to us. I’ll have no hesitancy in heading back when we need anything radio-related in future. A very professional company.

24. marts 2023
Bedømt til 5 ud af 5 stjerner

A company that runs the extra mile!

I bought a blank codeplug online and had a problem opening it.
When I send mail to ask for help I did not expect a quick response because it was in the evening.
I was very surprised when Scott almost immediately reacted and helped me solve the problem. I even received a code to buy extra software much cheaper. Very good experience. Will come back when I need more materials.

22. januar 2023
Bedømt til 3 ud af 5 stjerner

Really not great!

Revision 4/12/22
Scott made contact with me following this review, and refunded for the codeplugs.
For that, I am going to change the 1 star to a 3 star for making it right. Just a shame the goods weren’t as expected, and it was so hard to make contact to resolve

Really not great!
I was hoping not to have to leave this review, but after finding absolutely no communication with the seller, I am hoping this may encourage them to help right the issue.
I downloaded the blank codeplug package from the website. It was stated that it contained all (50) codeplugs in the drop down menu. This was not a small purchase.
What was received was 35 codeplugs, that are part of the Mototrbo CPS samples. None of the 35 were the one I needed. Had I known the listed codeplugs were simply the standard CPS samples, I wouldn’t have wasted £110!
I would love to amend this review, as I would hate to bring down a small business, but I haven’t received any customer service on this matter. The emails are not replied to, and phone not answered.

2. december 2022
Uopfordret anmeldelse
radio-shop.uk-logo

Besvarelse fra radio-shop.uk

As always we appreciate your reviews and feedback.

There has clearly been some communications issue here as we have reached out via email, phone and through PayPal with no response after your first purchase. In which you raised a paypal dispute but with no details on the claim.

We refunded the first dispute straight away. Then you placed a 2nd and 3rd order and did the same again after receiving the items.

Despite constant efforts to assist, we can't help if we do not know what the problem is. This review has highlighted your issues and concerns.

Resolution:
We would like to apologise, offer you a full refund (which has now been processed) and you also get to keep the items :)

We wish you all the best in the future.

Bedømt til 5 ud af 5 stjerner

Very good company !

Very good company, trustworthy, helpfull, they really deserve 5 stars !

It's rare when you encounter a genuinely nice person that actually wants to help you, not take your money and be done with you.

5. november 2022
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

the code download for the DP4400e would…

the code download for the DP4400e would not open in the latest version of motorola cps.
the file is for v16. although cps 2.0 should open this .ctb file, it would not.
contacted you about this but still waiting for your reply. customer service Nil.

11. oktober 2022
radio-shop.uk-logo

Besvarelse fra radio-shop.uk

Trevor thank you for the review I appreciate the time taken and fully understand your frustration. I have refunded you in full and solution to your problem below and it was also on the page for the product your purchased at the bottom. The office was simply closed last week.

As for a solution to your problem your CPS is one of the original CPS 2 versions and out of date.

I would personally suggest upgrading your CPS then it should work. Worst case you may need some drivers from cps 16 pending your current set up

From the product page..
Common Faults and issues
The mode common fault we receive is this archive cannot be opened and what we discover it the customer is using an old version of CPS 2.0. Please check you version. To date 9 version have been released and the previous versions are tempramental and have issues hence why there is always a new version released to rectify any faults. For the latest version Motorola CPS 2.0

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".

Læs mere om andre typer anmeldelser.

Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

Hér finder du 8 tips til at skrive anmeldelser.

Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

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