RaceBets International Gaming Anmeldelser 104

What a rancid outfit!Deposited some money then wouldn't let me bet until they had seen utility biil,passport,birth certificate etc.etc.Told em to keep the £25 and shove it.

What a really awful company!!! As others have said below, i signed up as a new user and was restricted from placing bets immediately.
Basically, they are scamming you in with a welcome offer that they never uphold, pretty much guaranteeing that you will lose your deposit.
I believe I have enough evidence here to report this to eCogra as fraudulent activity by RaceBets.
I ADVISE ANYONE READING THIS TO STAY WELL CLEAR OF THIS COMPANY!

"Whilst reviewing your account we noticed that some restrictions have been applied.
You can still place bets at racetracks all over the world including the UK and Ireland however, you would have to take starting price as fixed odds bets are no longer available to you. Please bear in mind that a maximum stake may also be applied at our discretion.
As a result of this decision, future promotions and offers have also been limited. This said, you may still be able to claim the Welcome Bonus, if you have not done so already. Any current, active bonuses will not be effected, although, bonus wagering requirements would need to be met by placing bets at starting price and with odds of 1.50 or above.
Please understand that this was a business decision and we are not at liberty to disclose any further information on the matter. Kindly note that the decision is final and cannot be overturned. We will not be able to comment on any further contact in this regard.
We appreciate this is disappointing and offer our apologies for any inconvenience caused.
We hope you will continue to use Racebets and wish you all the best.

Best regards,
*****
RaceBets Customer Service."

Utter disgrace - wasted my time and fully deserve every review on this site. They should be banned and their customer service advisor got the full benefit of my opinion

Stay away from this site:

Signed up, went to place a bet, and was informed that I couldn't. I rang their customer support and I was told that the account had been frozen (without reasoning) and i had been restricted. New account, new address. Never used them before in my life...

So in summary, I signed up for a new account, deposited, and was restricted before a bet was even placed. I am now waiting to get my initial deposit back.

Please, stay away from this company.

I opened an account and made a few bets, lost them all and they informed me I'm no longer available to bet fixed odds there. Ridiculous site.

Take your Money and then restrict account so can't bet with bonus

I registered with Racebets after seeing they were offering the best odds in a horse running the next day, most bookies were offering 20/1 but racebets offered 33/1, but there was a catch, I signed up and I read the promotion advertised in their website that you can get a matched free bet of upto £50, all standard payment method and wagering terms applied as expected, I made my first deposit of £50 via PayPal and added my selection to the betting slip, I tried to place a £25 E/W bet but a message appeared in screen to say I couldn’t place more than £20 each way at those odds, I’m wasn’t all that bothered since I was still getting much better odds than other bookies, an hour later I received an email saying my account was restricted and I could no longer place bets at fixed odds but rather at the SP and their decision was final and no further communication on the matter would be discussed, but it did state that although I could no longer opt in to any further promotions for free bets but the welcome offer that matched my first bet I could still receive, I did phone the company and I spoke to a guy who was very polite and helpful and I had mentioned I had read so many negative reviews about the company and his tone automatically changed and he took offence as if it was his company I was critizing (it could very well be him running it from his basement somewhere lol) and he assured me that wasn’t fair and the overwhelming majority of customers had a great service and experience with racebets, I went to opt into the new customer offer which I was still entitled too and of course! My account was not allowed to opt into it like the email said, from what I can gather the email I received is the same every single customer receives after registering or depositing and placing a bet, my selection didn’t win and although I feel cheated by a fake promo and a dodgy bookie god only know what would’ve happened if I won and tried to withdraw my winnings, I’m not a disgruntled punter, I simply trusted the company and the promotion as advertised through attheraces.com but I guess it’s best to stick to the big bookies like sky bet or bet365 they have decades in the business and a good reputation, take my advice if you are thinking of registering with a bookie for a new customer free bet promo or for slightly better odds, there are dozens or reputable bookmakers out there, it’s a shame that all new customers get that generated email about restricting accounts because you could’ve had loyal punters using your service for years to come, just thought I’d give my opinion

I agree with all the negative comments on here. My account was restricted within 10 minutes of opening because I tried to place a couple of bets at their advertised prices. Obviously they do not want winners or losers at any price, in fact I don't know why they are in business if they do not want any customers.

I think the description of bookmaker is slightly flattering for these morons. Don't they understand that there are plenty of bookies out there making a good few quid by allowing punters to actually place bets with them!

Very very bad, stay away. Placed a bet this morning and then got an email 5 mins later saying that I could not place a bet on fixed odds anymore. First bet with them.... DO NOT USE. Get them closed down. Bookmakers like this do not deserve to be in business.

Absolute shambles. Opened an account using the offer, won a single bet, then informed hours later that restrictions have been placed on my account. Avoid!

I would recommend that you avoid this company. I opened an account at 5pm, tried to place a bet which was refused at 6.30pm. I contacted their support line who got back to me to say restrictions had been place on my account !!!!!!!!!!!!! I had not even placed one bet. I have never experienced anything like it. AVOID. AVOID. AVOID.

Not long after I joined this site I had a little win first Canadian I won on horses got paid out no problem at all. The only thing I would say is maybe the mobile app could do with updating but overall good.

Stay away,what is the Gambling Commision doing about these timewasters????

I wish I had read these reviews first the worst company in the world I don't know why they are still operating would give them no stars if I could. Placed my bet £12.50ew 2nd 12-1 returns £50 claimed my welcome bet and got email back I have been banned from all bonuses only had one bet and they refused to pay obviously you are supposed to loose shocking experiences.
Ian Buchan

Do not go anywhere near this company! I've had an account with them for a couple of years (with very minimal usage) and a couple of weeks ago deposited some money with them to make a US horse racing bet. The odds changed and I subsequently decided not to place the bet, but on trying to withdraw my money, they told me they needed to see a copy of my driving licence and a utility bill to verify my identity. They also locked my account at this point. After some futile protests on my account, I sent them both, but apparently in the wrong format, so my account remains locked and they still have my money. This has taken nearly a week so far and I'm now trying to go down the formal complaint route, which they seem reluctant to do! I have accounts with all the major bookies and Racebets are by far the worst.

Honestly I've gambled with some shoddy bookmakers before but racebets take the cake, they informed me I wasn't eligible for any promotions, after my first bet. Now they've informed me I'm not eligible to use their site even without best odds guaranteed or any bonuses.

They're trading team must be petrified. They don't update odds quick enough so perhaps if they spent less time checking their clients and more on their product maybe it would have been a more mutually beneficial relationship.

Credit where credit's due though, their site is a genuine pleasure to use. Thoroughly impressed with that side, just a shame you can't use it for long!

Absolute disgrace of a company, nearly every time you go to place a bet it loads for 30 seconds and says the odds have changed, this happened to be on 10 occasions in a row. I got credited with a free bet for £50 to which I tried to place it and guess what the odds changed every time, then i got an email to say I can no longer use fixed odds and can only bet £4.39. This company is a pure scam to try and extort money of people using this offer, surely no one can regularly use a site where the odds change every time you use it. If you read this review or any others PLEASE dont bother with this awful company, it’s a total waste of your time and money

Signed up, as they seemed to have decent odds and offered a signup bonus. Tried to place a £50 bet on a great tip. They declined my bet after a 30 second limbo. I tried again, after their odds had dropped. They accepted it. Within minutes and long before the bet had settled, they emailed me to tell me that I had been disqualified from fixed odds bets and any bonuses. Total jokers. Avoid like the bubonic.

The worst bookies in history.
DO NOT use these people

A first I really enjoyed the concept of racebets: a bookmaker offering only horse racing markets.

In theory it's a good idea. However, just like a lot of of average bookmakers a lot of simple things are so frustrating.

Firstly, there is no option to withdraw on a mobile device. They tell you to use desktop version but the iPhone doesn't load it. How hard is it to add withdrawal to mobile device? I think they knew what they were doing with this.

Secondly, they have the pending withdrawal thing. This only benefits the bookmaker and they tell you they are processing it. It's a lie. No bookmaker needs three days to process a withdrawal. A lot can do it instantly to PayPal. However, they dangle the carrot to tempt you into cancelling.

Two very sly tactics used by a bookmaker to improve their profit.

Not sure how the gambling commission allow this but all the bookmakers have the commission in their pocket anyway.

It's so easy and quick to deposit but withdrawing it like pulling teeth.