Terrible service. Purchased £140 worth of shorts from website a week ago.. No confirmation of purchase. Pending transaction sat there for a week with no explanation. Phone lines not excepting calls... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
I sent an item back to Quiksilver - no contact from them after the courier confirmed it had been returned to them. 4 repeated emails were ignored. Response only received after I disputed the transacti... Se mere
I’ve used this brand for around 30 years… always shop bought, really… and still have some very old items I still wear. My daughters have taken many of my vintage items. For a period in the 2000s, it... Se mere
Quality control isn't quite rite, threads coming off everywhere. Lots pulled out and entire row of thread. Poor from a big company like quicksilver
Virksomhedsoplysninger
Skrevet af virksomheden
Founded in 1969 in Torquay, Australia, Quiksilver has grown into one of the world’s most iconic surf‑inspired apparel and boardsports brands. Built on a deep connection to surf culture and a passion for outdoor adventure, the brand quickly became known for its innovative boardshorts and high‑performance gear designed for life on the wave, the mountain, and everywhere in between. Today, Quiksilver offers a wide range of products including surfwear, snow gear, apparel, footwear, and accessories for young‑minded, active individuals. Its signature offerings—ranging from technical boardshorts to lifestyle apparel—reflect a commitment to quality, durability, and authentic connection to action‑sports heritage. The brand also supports a global community of surfers, skaters, and snowboarders, sponsoring world‑class athletes and major international events. Driven by creativity, performance, and a love for the outdoors, Quiksilver continues to inspire generations who seek freedom, adventure, and a lifestyle shaped by the rhythm of the ocean and the mountains.
Kontaktoplysninger
Ingen anmeldelsesinvitationer registreret
Denne virksomhed har ikke inviteret sine kunder til at skrive anmeldelser, så anmeldelserne er muligvis ikke repræsentative
Har ikke besvaret negative anmeldelser
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Recommend not buying online
Ordered online, the order was shipped internationally (there was no notice that it was internationally filled), and was stuck at customs for 6 days and counting. Tried to contact customer service and got an AI bot reply, and no ability to contact a representative. Awful service, don't buy online from them.
Super quick delivery
Super quick delivery. Products as expected, great quality.
Highly recommend
Swift processing and delivery quality product very happy highly recommend
Do not bother placing an online order
Do not bother placing an online order. Only half the order arrived, second part of the order expected two days later has never arrived this was over three weeks ago. Literally impossible to contact them via email (email on the website is incorrect) or by telephone. I finally got through to a bot and my query was going to be passed to customer services. Still waiting to hear. Very disappointed, this was suppose to be a Xmas present, and due to the fact that there is no means on contacting them I’m unlikely to receive a refund. Waste of money.
I got what I was looking for.
Quality clothing
Packaging good and I was worried about the logo being on the parcel but it wasn't so my husband didn't know what I'd bought him. Lovely products and delivery was within 5 days close to Christmas.
Amazing!!!
Amazing!!!! I had to order in a rush as its Christmas in a few days and they sent my item out next day for me after I emailed them asking for a speedy dispatch if they could 10/10
Good selection
Good selection on the website and great prices in the sale. Easy to filter sizes and styles.
Quicksilver is quality
Quicksilver is quality - the cord trousers are well made and will last. They are really comfortable and stylish and wore one pair straight away.
Life made easy
Easy to order, good prices and offers, expeditious despatch and delivery
Quicksilver customer service is superb
Quicksilver customer service is superb! Quick replies, shipping and delivery! Definitely will buy from them again!
Quality at affordable prices
It’s becoming difficult to find well made clothing, made from cotton. Quiksilver products fit the bill perfectly.
Nice shorts, but pricey
Nice shorts. Nice light material. Not sure how well they’d last being so light especially as they are very expensive. Great fit.
Wouldn't bother
Purchased quite a few things and a t-shirt arrived damaged. Emailed straight away and it took 2 months for a response. They then refused to refund as "it had been worn" and wasn't in packaging despite only coming in clear bag. It had not been worn and now waited a further three weeks for a further response which is unlikely to come. I wish I had seen the reviews first as never known a refund process to be so frustrating, another tshirt has since got a hole in it so although used to rate Quiksilver would highly recommend any other company over them as the odd occasion when returning items other companies are more enjoyable than slamming your head against a wall.
STAY AWAY FROM THESE PEOPLE
STAY AWAY FROM THESE PEOPLE. No contact, no refund, plenty of aggro.
STILL NO REFUND
I returned some shorts on 20th August 2025 and STILL no refund (order #12679693) 4 weeks later. Have contacted them 4 times but never any response, absolutely disgusted.
Customer service appalling, Will have to take it to a small claims court if no response this week. AVOID!!!!
Quicksilver will not respond to my returned shorts after 5 weeks
I returned some shorts that didn't fit on 29th July 2025 and Quicksilver customer service have ignored all communication from me.
Order Number: 12599107
Returned Proof of Delivery by Evri: H00R3D0015139971
If I don't anything in the next week I shall be talking them to the small claims court.
I will never use Quicksilver ever again, just horrible to deal with and terrible service. A true American rubbish company.
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.








