Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 1 ud af 5 stjerner

PYYPL has not solve my refund ticket ID#332071 for 5 Months now, I have provided all the necessary supporting documents but still have not resolve it. PYYPL doesn't care about their customer. they do... Se mere

Virksomheden har svaret

Bedømt til 4 ud af 5 stjerner

Удобный платежный сервис, но очень медленная обработка возвратов. 9 февраля 2024 года не получилось оплатить заказ в интернет магазине, возникла ошибка на этапе оплаты и заказ не был размещен. Автор... Se mere

Virksomheden har svaret

Bedømt til 1 ud af 5 stjerner

The worst scam i ever encountered.Initially the electronic wallet it worked for a couple of weeks,though whenever i needed it there was always an issue.Now is completley outnof setvice and card detai... Se mere

Virksomheden har svaret

Bedømt til 1 ud af 5 stjerner

* It's a SCAM. This App has a downtime of over 80% and it'll be always under some kind of maintenance, and they'll still charge you an "Inactivity fee" every month for the service that you cannot us... Se mere

Virksomheden har svaret

Virksomhedsoplysninger

  1. Finansiel tjeneste uden banklicens

Skrevet af virksomheden

Pyypl is an international payment technology company and financial services provider using blockchain in its core systems. Pyypl is globally accepted digital alternative for a credit card, if you cannot get one. Pyypl connects any smartphone owner into the formal financial system. Pyypl works immediately, and it can be used anywhere, anytime. Pyypl is safe, affordable and easy to use. We are proud to be 100% compliant with all the regulative and security standards and to support global initiatives for financial inclusion. Pyypl has the ambition to become the biggest fintech payment services provider in the Middle-East, Africa and Central Asia region. Pyypl Group Ltd operates under Abu Dhabi Global Market.


Kontaktoplysninger

2,6

Under middel

TrustScore 2.5 ud af 5

820 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Har ikke besvaret negative anmeldelser

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 1 ud af 5 stjerner

Neither withdrawal nor topup.

I topup twice 2 months ago. But I didn't received it yet. When reach out and asked to fix it, their responsed is that they are fixing it for 2 months😅.

Finally, my cards are not working at all and even I can't withdraw my funds🤧

25. maj 2024
Uopfordret anmeldelse
Pyypl (pronounced "people")-logo

Besvarelse fra Pyypl (pronounced "people")

Hi there,

We’re sorry to hear that your experience hasn’t been up to our standards. Don’t worry, though! We’ve requested some information from you so we can reach out and better understand the issue.

We look forward to hearing from you soon.

With Love,
The Pyypl Team

Bedømt til 1 ud af 5 stjerner

No cards, no refunds, no money

I haven't received a refund in months. Pyypl card payments were declined at two different stores. Nevertheless, the money was debited in the app, but Pyypl refuses to credit it back to the account, citing some "technical difficulties". (Two claims, first number is 385306, another was not provided by Pyypl). Support does not answer.

Today I found out that the cards are not available at all, top-ups and withdrawals have not worked for several weeks.

Another scam. ADGM notified.

UPD: No response from support no matter what reaction on Trustpilot below the review

31. juli 2024
Uopfordret anmeldelse
Pyypl (pronounced "people")-logo

Besvarelse fra Pyypl (pronounced "people")

Hi Evgeny,

We’re sorry to hear that your experience hasn’t been up to our standards. Don’t worry, though! We’ve sent you an email to discuss this further and understand better. Please do check your inbox and we’ll be waiting for your response, okay?

With Love,
The Pyypl Team

Bedømt til 1 ud af 5 stjerner

It was the worst experience

It was the worst experience. The service was very bad, my account was locked for no reason for a long time with a big amount. I filed a complaint and no one responded until now. I can't withdraw my money or use the account. I hope to find someone to help me here. If my problem is solved, I will be happy and I will write a good review. My ticket number is 406202

30. juli 2024
Uopfordret anmeldelse
Pyypl (pronounced "people")-logo

Besvarelse fra Pyypl (pronounced "people")

Hi Emad,

We’re sorry to hear that your experience hasn’t been up to our standards. Don’t worry, though! We’ve requested some information from you so we can reach out and better understand the issue.

We look forward to hearing from you soon.

With Love,
The Pyypl Team

Bedømt til 1 ud af 5 stjerner

No refund For more than a month

I have filed a formal complaint with the ADGM Registration Authority (RA).
Fraudsters A month ago, more than 30 days ago, the merchant refunded them, but they are thieves. Everything they give back after weeks. We will return your money, but that does not happen. I do not advise anyone to use this card. Refunding money on all cards only takes 4 days, but here it is months to no avail. I will sue you. Hey scammers, note: I will adjust the rating if the problem is solved, and I will not use the card after today

There is no response for the refund process on all pyypl platforms. Ticket number Help is on Ticket ID #413009
Email : ibrahimsh9898@gmail
Phone number : 00218928269726

29. juli 2024
Uopfordret anmeldelse
Pyypl (pronounced "people")-logo

Besvarelse fra Pyypl (pronounced "people")

Hi Ibrahim,

We’re sorry to hear that your experience hasn’t been up to our standards. Don’t worry, though! We’ve requested some information from you so we can reach out and better understand the issue.

We look forward to hearing from you soon.

With Love,
The Pyypl Team

Bedømt til 1 ud af 5 stjerner

Top-up channels are under maintenance

I have been using Pyyp for months now, and until recently, I was quite satisfied with their service. However, for the past month, I have been facing a significant issue that has greatly impacted my experience. The top-up channels have been under maintenance for an extended period, and there is no clear communication on when the service will be restored.

This lack of transparency and prolonged downtime is incredibly frustrating. As a customer, not knowing when my card will be functional again makes it difficult to manage my finances and plan for everyday expenses. I have reached out to customer service multiple times, but their responses have been vague and unhelpful.

A reliable card service is essential for financial stability, and the current situation is unacceptable. I urge Pyyp to address this issue promptly and provide clear, timely updates to their customers. Until then, I cannot recommend their services to anyone in need of a dependable financial solution.

27. juli 2024
Uopfordret anmeldelse
Pyypl (pronounced "people")-logo

Besvarelse fra Pyypl (pronounced "people")

Hi Zelalem,

We’re sorry to hear that your experience hasn’t been up to our standards. Don’t worry, though! We’ve requested some information from you so we can reach out and better understand the issue.

We look forward to hearing from you soon.

With Love,
The Pyypl Team

Bedømt til 1 ud af 5 stjerner

PYYPL SCAMMED ME FOR 2405$

Pyypl is bunch of scammers they blocked my Pyypl account containing 2405$ for 3 months and no matter how many times i ask them to reply back they never reply, i won’t take this care easily and i will go to full length to get my money back even if i will have to contact the ADGM,FSRA or even sue them if i didn’t get my money back, my cases numbers are #391390, #398509 my number registered with Pyypl is +237678687280

27. maj 2024
Uopfordret anmeldelse
Pyypl (pronounced "people")-logo

Besvarelse fra Pyypl (pronounced "people")

Hi Shady,

We’re sorry to hear that your experience hasn’t been up to our standards. Don’t worry, though! We’ve requested some information from you so we can reach out and better understand the issue.

We look forward to hearing from you soon.

With Love,
The Pyypl Team

Bedømt til 5 ud af 5 stjerner

I got the refund

I got the refund

26. juli 2024
Uopfordret anmeldelse
Pyypl (pronounced "people")-logo

Besvarelse fra Pyypl (pronounced "people")

Hi there,

This makes us so happy, thank you so much for your kind words and reviewing our services, this matters a lot to keep us motivated.

Thanks!

Bedømt til 4 ud af 5 stjerner

The issue on top up was fixed and their…

The issue on top up was fixed and their way of treating a customer is amazing.
Thankful for that.

24. juli 2024
Uopfordret anmeldelse
Pyypl (pronounced "people")-logo

Besvarelse fra Pyypl (pronounced "people")

Hi Benyam,

This makes us so happy, thank you so much for your kind words and reviewing our services, this matters a lot to keep us motivated.

Thanks!

Bedømt til 1 ud af 5 stjerner

Absolute poor Service!!

Absolute poor Service. Selective scammers. Will approve withdrawals, deduct money from your account but will not credit the recipient. Can’t withdraw money from virtual cards as the cards aren’t accepted on many platforms. Will not recommend anyone using this service in Africa. It’s absolutely trash

23. juli 2024
Uopfordret anmeldelse
Pyypl (pronounced "people")-logo

Besvarelse fra Pyypl (pronounced "people")

Hi Chebesi,

We’re sorry to hear that your experience hasn’t been up to our standards. Don’t worry, though! We’ve requested some information from you so we can reach out and better understand the issue.

We look forward to hearing from you soon.

With Love,
The Pyypl Team

Bedømt til 1 ud af 5 stjerner

خدمة اضافة الرصيد من الفيزا وماكينات…

خدمة اضافة الرصيد من الفيزا وماكينات التعبئه فى الامارات متوقفه من فتره طويله

1. juli 2024
Uopfordret anmeldelse
Pyypl (pronounced "people")-logo

Besvarelse fra Pyypl (pronounced "people")

Hi, Sawah!
Hope you are doing well.
We want to help you with your complaint! We requested your information on TrustPilot - can you please share it with us so we can follow up? We'll be happy to address the best resolution for your case. You can also share your request via Form by using this link: https://support.pyypl.com/hc/en-gb/requests/new - our team will reply as soon as possible!
We'll be waiting for your reply :)

Bedømt til 1 ud af 5 stjerner

I have been opening my pyypl account…

I have been opening my pyypl account for a long time but my account is not opening. It is written above that please help me. Can you please help me? I have messaged on email many times but my help is not available.my number 0543445906

22. juli 2024
Uopfordret anmeldelse
Pyypl (pronounced "people")-logo

Besvarelse fra Pyypl (pronounced "people")

Hi, Riaz!
Hope you are doing well.
We want to help you with your complaint! We requested your information on TrustPilot - can you please share it with us so we can follow up? We'll be happy to address the best resolution for your case. You can also share your request via Form by using this link: https://support.pyypl.com/hc/en-gb/requests/new - our team will reply as soon as possible!
We'll be waiting for your reply :)

Bedømt til 1 ud af 5 stjerner

THEY ARE DOING SELECTIVE SCAMMING

THEY ARE DOING SELECTIVE SCAMMING. DON'T EVER LEAVE YOUR MONEY INSIDE PYYPL FOR LONG. I am very very disappointed with pyypl. I was refunded for a transaction and provided them with the proof of the refund since february of 2024 up to date, they refused to credit my account. I cannot forgive you for this money, you will repay me in the hear after and if you don't believe in the after life, i pray your business crumble if you don't return my money. Ever since my case is opened they only reply me in an interval of no less than a month. I detest every deceitful word that comes from your mouth. IT HAS BEEN OVER SIX MONTHS NOW SINCE THEY HOLD MY MONEY AND EVERY MONTH THEY WILL SEND YOU AUTOMATIC EMAIL SAYING THEY ARE STILL WORKING ON IT, WHO TAKES 6 MONTHS TO CREDIT A REFUND.

20. juli 2024
Uopfordret anmeldelse
Pyypl (pronounced "people")-logo

Besvarelse fra Pyypl (pronounced "people")

Hi, Bello!
Hope you are doing well.
We want to help you with your complaint! We requested your information on TrustPilot - can you please share it with us so we can follow up? We'll be happy to address the best resolution for your case. You can also share your request via Form by using this link: https://support.pyypl.com/hc/en-gb/requests/new - our team will reply as soon as possible!
We'll be waiting for your reply :)

Bedømt til 1 ud af 5 stjerner

For many months they promise to refund

For many months they promise to refund, but they do not refund it. One refund has been waiting since February! Make a refund for ticket #380417 at least.

30. januar 2024
Uopfordret anmeldelse
Pyypl (pronounced "people")-logo

Besvarelse fra Pyypl (pronounced "people")

Hi, Alexander!
Hope you are doing well.
We want to help you with your complaint! We requested your information on TrustPilot - can you please share it with us so we can follow up? We'll be happy to address the best resolution for your case. You can also share your request via Form by using this link: https://support.pyypl.com/hc/en-gb/requests/new - our team will reply as soon as possible!
We'll be waiting for your reply :)

Bedømt til 1 ud af 5 stjerner

I do not recommend anyone dealing with…

I do not recommend anyone dealing with this company at all. It was the worst experience. The service was very bad, disrespectful to customers, my account locked without reason from more than 2 months with (1070$ ). I opened a complaint, and no one responds and I cannot get my money or use the account. The only solution for me now. I have go to Abu Dhabi. I was assigned to go to them within a week and I will take legal action against this company. I will report the company to police. I have already contacted the ADGM , I will undo all of this only if my issue is resolved and this is my ticket number is 406202

18. juli 2024
Uopfordret anmeldelse
Pyypl (pronounced "people")-logo

Besvarelse fra Pyypl (pronounced "people")

Hi, Emad!
Hope you are doing well.
We want to help you with your complaint! We requested your information on TrustPilot - can you please share it with us so we can follow up? We'll be happy to address the best resolution for your case. You can also share your request via Form by using this link: https://support.pyypl.com/hc/en-gb/requests/new - our team will reply as soon as possible!
We'll be waiting for your reply :)

Bedømt til 1 ud af 5 stjerner

It's a SCAM.

* It's a SCAM. This App has a downtime of over 80% and it'll be always under some kind of maintenance, and they'll still charge you an "Inactivity fee" every month for the service that you cannot use.
* If you can survive very high transaction fees and still want to use this service, make sure to NOT keep any balance on the card. Only top-up according to your requirement and use it all.
* Customer service is also a big joke. The responses that you'll see under reviews are automated and the actual customer support is very slow and useless.

16. juli 2024
Uopfordret anmeldelse
Pyypl (pronounced "people")-logo

Besvarelse fra Pyypl (pronounced "people")

Hi, Harsh!
Hope you are doing well.
We want to help you with your complaint! We requested your information on TrustPilot - can you please share it with us so we can follow up? We'll be happy to address the best resolution for your case. You can also share your request via Form by using this link: https://support.pyypl.com/hc/en-gb/requests/new - our team will reply as soon as possible!
We'll be waiting for your reply :)

Bedømt til 1 ud af 5 stjerner

Unfortunately looks like a scam

I topped up their card and tried paying on two sites (Patreon and Bongacams). In both cases the money was debited from the card but did not reach these sites (the sites gave a payment error and informed me that I needed to contact the payment service).
I sent e-mails to their support several times, but the issue is not solved. It's been a month already and the problem is still not solved. I think they are scammers.

Update 17.07.2024:
They refunded the Patreon payment. But the payment for Bongacams has not been refunded yet. I hope it won't take another month. I have provided them with all the details of the Bongacams payment via email.
P.S. If you don't have enough staff to resolve issues within an hour or even a few days, you definitely need to increase the number of employees. I recommend that you triple the number of your employees. Because waiting times of several months are absolutely unacceptable.

Update 18.07.2024:
They refunded the Bongacams payment. But they still have my money. I asked them via email how I can get my money back from their card to my crypto wallet.

Update 05.08.2024:
Still no reply from them.

13. juni 2024
Uopfordret anmeldelse
Pyypl (pronounced "people")-logo

Besvarelse fra Pyypl (pronounced "people")

Hi, Vitaly!
Hope you are doing well.
We want to help you with your complaint! We requested your information on TrustPilot - can you please share it with us so we can follow up? We'll be happy to address the best resolution for your case. You can also share your request via Form by using this link: https://support.pyypl.com/hc/en-gb/requests/new - our team will reply as soon as possible!
We'll be waiting for your reply :)

Bedømt til 1 ud af 5 stjerner

Almost a month of TopUp maintenance?

What happen to Pyypl TOPUP? Been almost 2 weeks now, topup still under maintenance.

22. juni 2024
Uopfordret anmeldelse
Pyypl (pronounced "people")-logo

Besvarelse fra Pyypl (pronounced "people")

Hi, there!
Hope you are doing well.
We want to help you with your complaint! We requested your information on TrustPilot - can you please share it with us so we can follow up? We'll be happy to address the best resolution for your case. You can also share your request via Form by using this link: https://support.pyypl.com/hc/en-gb/requests/new - our team will reply as soon as possible!
We'll be waiting for your reply :)

Bedømt til 1 ud af 5 stjerner

Estou extremamente insatisfeito …

Estou extremamente insatisfeito com o atendimento do Pyypl "People" . Há dois meses, solicitei um reembolso de um produto que havia esgotado. No entanto, até agora, não recebi nenhum retorno ou solução para o meu problema.

A falta de comunicação e a demora para resolver essa questão são inaceitáveis. Espero que a Pyypl tome providências imediatas para resolver meu caso, pois essa situação está causando muitos transtornos.

Não recomendo os serviços deste banco até que melhorem significativamente o atendimento ao cliente e agilizem o processo de reembolso.

O meu ticket é: #413359

16. maj 2024
Uopfordret anmeldelse
Pyypl (pronounced "people")-logo

Besvarelse fra Pyypl (pronounced "people")

Hi, Fernando!
Hope you are doing well.
We want to help you with your complaint! We requested your information on TrustPilot - can you please share it with us so we can follow up? We'll be happy to address the best resolution for your case. You can also share your request via Form by using this link: https://support.pyypl.com/hc/en-gb/requests/new - our team will reply as soon as possible!
We'll be waiting for your reply :)

Bedømt til 1 ud af 5 stjerner

VERRY BAD SERVICES

VERRY BAD SERVICES

4. juli 2024
Uopfordret anmeldelse
Pyypl (pronounced "people")-logo

Besvarelse fra Pyypl (pronounced "people")

Hi, Ashik!
Hope you are doing well.
We want to help you with your complaint! We requested your information on TrustPilot - can you please share it with us so we can follow up? We'll be happy to address the best resolution for your case. You can also share your request via Form by using this link: https://support.pyypl.com/hc/en-gb/requests/new - our team will reply as soon as possible!
We'll be waiting for your reply :)

Bedømt til 3 ud af 5 stjerner

Customer service/ complaining speed

Well is a good app but each time I have a complain or a missing top up you guys don't always deliver on time which is not cool so please you guys should improve on your response speed each time we make a complain it will encourage us to have hope on the complain thank you.

9. juli 2024
Uopfordret anmeldelse
Pyypl (pronounced "people")-logo

Besvarelse fra Pyypl (pronounced "people")

Hi, John!
Hope you are doing well.
We want to help you with your complaint! We requested your information on TrustPilot - can you please share it with us so we can follow up? We'll be happy to address the best resolution for your case. You can also share your request via Form by using this link: https://support.pyypl.com/hc/en-gb/requests/new - our team will reply as soon as possible!
We'll be waiting for your reply :)

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".

Læs mere om andre typer anmeldelser.

Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

Hér finder du 8 tips til at skrive anmeldelser.

Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

Læs mere