Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 1 ud af 5 stjerner

PYYPL has not solve my refund ticket ID#332071 for 5 Months now, I have provided all the necessary supporting documents but still have not resolve it. PYYPL doesn't care about their customer. they do... Se mere

Virksomheden har svaret

Bedømt til 4 ud af 5 stjerner

Удобный платежный сервис, но очень медленная обработка возвратов. 9 февраля 2024 года не получилось оплатить заказ в интернет магазине, возникла ошибка на этапе оплаты и заказ не был размещен. Автор... Se mere

Virksomheden har svaret

Bedømt til 1 ud af 5 stjerner

The worst scam i ever encountered.Initially the electronic wallet it worked for a couple of weeks,though whenever i needed it there was always an issue.Now is completley outnof setvice and card detai... Se mere

Virksomheden har svaret

Bedømt til 1 ud af 5 stjerner

* It's a SCAM. This App has a downtime of over 80% and it'll be always under some kind of maintenance, and they'll still charge you an "Inactivity fee" every month for the service that you cannot us... Se mere

Virksomheden har svaret

Virksomhedsoplysninger

  1. Finansiel tjeneste uden banklicens

Skrevet af virksomheden

Pyypl is an international payment technology company and financial services provider using blockchain in its core systems. Pyypl is globally accepted digital alternative for a credit card, if you cannot get one. Pyypl connects any smartphone owner into the formal financial system. Pyypl works immediately, and it can be used anywhere, anytime. Pyypl is safe, affordable and easy to use. We are proud to be 100% compliant with all the regulative and security standards and to support global initiatives for financial inclusion. Pyypl has the ambition to become the biggest fintech payment services provider in the Middle-East, Africa and Central Asia region. Pyypl Group Ltd operates under Abu Dhabi Global Market.


Kontaktoplysninger

2,6

Under middel

TrustScore 2.5 ud af 5

820 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Har ikke besvaret negative anmeldelser

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 1 ud af 5 stjerner

I am waiting for a half year a refund…

I am waiting for a half year a refund of $ 1070!!!

On February 25, I had a cancellation on Airbnb amount of $ 1070.87. After 3 weeks, I did not receive money and wrote to the Pyypl support service and a ticket #282089 was created for my request. They clarified the details of my refund and told me to wait. Since then, the money has not been refund to my account, all my emails are answered by bot that they are doing their best. For newly created requests, they write that I have a valid ticket and close them.

Two months ago, I posted this review and got a call from Pyypl. They said that they had a technical error and they would try to investigate and return my money within a month. For a month they wrote to me weekly that an investigation was underway, but then they stopped writing again. The money was never returned.

My ticket is 282089

25. februar 2024
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Pyypl (pronounced "people")-logo

Besvarelse fra Pyypl (pronounced "people")

Hi Elena,

We’re sorry to hear that your experience hasn’t been up to our standards. Don’t worry, though! We’ve requested some information from you so we can reach out and better understand the issue. We look forward to hearing from you soon.

With Love,
The Pyypl Team

Bedømt til 1 ud af 5 stjerner

Prolonged Outage and Poor Communication: Avoid Pyypl for Financial Services

I have been extremely dissatisfied with Pyypl's services. Their card and online services have been down for over 45 days, and there is still no resolution or clear timeframe for when these issues will be fixed. Additionally, I am concerned that the money on our card may be lost.

Given the prolonged outage and lack of effective communication, I would strongly advise against opening an account with Pyypl. The company's failure to address these critical issues raises serious concerns about their reliability and customer service.

29. juli 2024
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Besvarelse fra Pyypl (pronounced "people")

Hi There,

We’re sorry to hear that your experience hasn’t been up to our standards. Don’t worry, though! We’ve requested some information from you so we can reach out and better understand the issue. We look forward to hearing from you soon.

With Love,
The Pyypl Team

Bedømt til 1 ud af 5 stjerner

since last 3 month their system is down…

since last 3 month their system is down and they do always reply some nonsenc , worst service ever . I just need to withdraw my services and so for no result.

10. september 2024
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Besvarelse fra Pyypl (pronounced "people")

Hi Mohammad,

We’re sorry to hear that your experience hasn’t been up to our standards. Don’t worry, though! We’ve requested some information from you so we can reach out and better understand the issue. We look forward to hearing from you soon.

With Love,
The Pyypl Team

Bedømt til 2 ud af 5 stjerner

The service doesn't work 80% for last 2…

The service doesn't work 80% for last 2 years. My money still frozen till 4 months right now...

4. september 2024
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Besvarelse fra Pyypl (pronounced "people")

Hi Pavel,

We’re sorry to hear that your experience hasn’t been up to our standards. Don’t worry, though! We’ve requested some information from you so we can reach out and better understand the issue. We look forward to hearing from you soon.

With Love,
The Pyypl Team

Bedømt til 1 ud af 5 stjerner

Bad service

I've been using PYYPL MOZAMBIQUE. They have bad service, my funds are stuck for more than 10 days and the employees are rude to customers. I don't recommend this at all

23. august 2024
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Besvarelse fra Pyypl (pronounced "people")

Hi Frederick,

We’re sorry to hear that your experience hasn’t been up to our standards. Don’t worry, though! We’ve requested some information from you so we can reach out and better understand the issue. We look forward to hearing from you soon.

With Love,
The Pyypl Team

Bedømt til 1 ud af 5 stjerner

PYYPL DOES NOT LET US CASH OUT OUR…

PYYPL DOES NOT LET US CASH OUT OUR FUNDS THEY SAY MAINTENANCE IS HAPPENING BUT ITS BEEN OVER 2 MONTHS WE ARE TIRED AND WANT TO SUE THEM!!!

1. september 2024
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Pyypl (pronounced "people")-logo

Besvarelse fra Pyypl (pronounced "people")

Hi Kevin,

We’re sorry to hear that your experience hasn’t been up to our standards. Don’t worry, though! We’ve requested some information from you so we can reach out and better understand the issue. We look forward to hearing from you soon.

With Love,
The Pyypl Team

Bedømt til 1 ud af 5 stjerner

Total scam

Total scam, worst customer support, never repond, and if they respond it makes no sense, it has been 3 months and their card system is not working,

31. august 2024
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Besvarelse fra Pyypl (pronounced "people")

Hi Dawod,

We’re sorry to hear that your experience hasn’t been up to our standards. Don’t worry, though! We’ve requested some information from you so we can reach out and better understand the issue. We look forward to hearing from you soon.

With Love,
The Pyypl Team

Bedømt til 1 ud af 5 stjerner

Ho 355 euro bloccati perché il app non…

Ho 355 euro bloccati perché il app non funziona anche ho chiesto di mandare mia soldi mi hanno detto di no SCAM .
I have 355 euro in my account and the app not working I can’t withdraw my money and my money I this is lost they are scam for now . I think they has big problem in the app or they scam oready I’m sorry to write that because I know that they will not back agine to be live and I contact the support they are bad . So don’t trust . If I can upload for you the answer for my mail I could show you THEY ARE BAD SERVICR

30. august 2024
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Besvarelse fra Pyypl (pronounced "people")

Hi Mondo,

We’re sorry to hear that your experience hasn’t been up to our standards. Don’t worry, though! We’ve requested some information from you so we can reach out and better understand the issue. We look forward to hearing from you soon.

With Love,
The Pyypl Team

Bedømt til 1 ud af 5 stjerner

PYYPL LICENSE EXPIRING SOON

PYYPL has not solve my refund ticket ID#332071 for 5 Months now, I have provided all the necessary supporting documents but still have not resolve it. PYYPL doesn't care about their customer. they don't even attend to requests. my ticket is in progress since 30-March nothing has been done.
Checking public ADGM register PYYLP License expires on 19/01/2025. so beware before even registering on the services.

30. marts 2024
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Besvarelse fra Pyypl (pronounced "people")

Hi Abubakar,

We’re sorry to hear that your experience hasn’t been up to our standards. Don’t worry, though! We’ve requested some information from you so we can reach out and better understand the issue. We look forward to hearing from you soon.

With Love,
The Pyypl Team

Bedømt til 1 ud af 5 stjerner

They do not refund money to customers (scam)

They do not refund money to customers. If you pay with cards and you receive a refund, you lose that money. If you look at a lot of chat rooms and forums, you will see this. Unfortunately, I was convinced by my own experience, having lost 550 pounds. The store returned the funds to me on July 11. But the funds were not returned, although I provided all the information, including the official letter of refund, including the ARN number.

They completely ignore and are not responding. The chat is dead. The mail is dead. The case that I opened demanding a refund, they marked it as "Solved". It looks like they're just taking the money for themselves.

If the company wants to resolve my situation specifically, case 429967.

UPD
28.08.2024 17:45 (uae time) pyypl allegedly wants to resolve the issue and asked for additional data on this site, I asked them. so far it looks like dust in the eyes(because they could easily identify me by the number case 429967). I'll add the information later.

03.09.2024 still the same ignore. deception.

12. august 2024
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Pyypl (pronounced "people")-logo

Besvarelse fra Pyypl (pronounced "people")

Hi Alexander,

We’re sorry to hear that your experience hasn’t been up to our standards. Don’t worry, though! We’ve requested some information from you so we can reach out and better understand the issue. We look forward to hearing from you soon.

With Love,
The Pyypl Team

Bedømt til 1 ud af 5 stjerner

Pyypl débito


- I'm Jose Antonio, I'm a resident of Mozambique. My country's currency is MZN.

I topped up my Pyypl account through Binace for the amount of 355USDT.

- This amount was reflected in my Pyypl account in my country's currency, MZN.

- After that, I made two transfers to my country's digital wallet, Mpesa.

The amount was debited from my Pyypl account but it hasn't been reflected in my Mpesa account for over 2 days.

- I contacted Mpesa and was informed that the transfer is pending due to insufficient funds on the part of Pyypl.

I contacted Pyypl several times but I still don't have a solution.

Below are the IDs of my transactions:

Please Give me solutions: this amount is intended for the health of my daughter who is hospitalized

1- a60cca4d-766a-4bd4-a511-0311805560a8
2- 55a3a044-ff6b-476c-b7df-683eecab7898
3- Recharging - d8fa7f45-2e7b-4e38-a7a8-dcf108bf3245

24. august 2024
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Pyypl (pronounced "people")-logo

Besvarelse fra Pyypl (pronounced "people")

Hi Jose,

We’re sorry to hear that your experience hasn’t been up to our standards. Don’t worry, though! We’ve requested some information from you so we can reach out and better understand the issue. We look forward to hearing from you soon.

With Love,
The Pyypl Team

Bedømt til 1 ud af 5 stjerner

Scam

Nothing works, there is "Service Maintenance" notification with the text "All our services are currently disabled. We apologize for the inconvenience" for several weeks already. They seem to do nothing with it and I am not able to do anything, neither pay by their card, nor return it back to my bank account. Also they pretend that they don't know about the situation and ask "We’ve requested some information from you so we can reach out and better understand the issue" - like it was only my issue. Avoid at all costs!

16. august 2024
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Pyypl (pronounced "people")-logo

Besvarelse fra Pyypl (pronounced "people")

Hi Mike,

We’re sorry to hear that your experience hasn’t been up to our standards. Don’t worry, though! We’ve requested some information from you so we can reach out and better understand the issue. We look forward to hearing from you soon.

With Love,
The Pyypl Team

Bedømt til 1 ud af 5 stjerner

They are scammer

They are scammer. I'm unable to withdraw my funds, because their service is not working for the last 3 months

12. august 2024
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Pyypl (pronounced "people")-logo

Besvarelse fra Pyypl (pronounced "people")

Hi Bilal,

We’re sorry to hear that your experience hasn’t been up to our standards. Don’t worry, though! We’ve requested some information from you so we can reach out and better understand the issue. We look forward to hearing from you soon.

With Love,
The Pyypl Team

Bedømt til 1 ud af 5 stjerner

The company is a total scam

The company is a total scam, everything is disabled accept the topup button,they allow to deposit but they don't allow to withdraw or to spend your money, the money is just hold on the account ,I think the actual money was taken just showing us figures.

1. juli 2024
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Pyypl (pronounced "people")-logo

Besvarelse fra Pyypl (pronounced "people")

Hi David,

We’re sorry to hear that your experience hasn’t been up to our standards. Don’t worry, though! We’ve requested some information from you so we can reach out and better understand the issue. We look forward to hearing from you soon.

With Love,
The Pyypl Team

Bedømt til 1 ud af 5 stjerner

Update on my last complain about a $200…

Update on my last complain about a $200 refund. These guys have sent me about 6 emails, telling me they're working on it. It's been more than 3 months of working on refunded sum that took 5 seconds for the initial payment to be made. Now, they're investigating the refund: No one has reached out to me to even ask why the refund was made, no one has told me why it has to take "up to 30 days" which is now 90+ days and no one cares. My take is, they'll never give me back my money. They're just a bunch of scammers

30. april 2024
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Besvarelse fra Pyypl (pronounced "people")

Hi Clovis,

We’re sorry to hear that your experience hasn’t been up to our standards. Don’t worry, though! We’ve requested some information from you so we can reach out and better understand the issue. We look forward to hearing from you soon.

With Love,
The Pyypl Team

Bedømt til 1 ud af 5 stjerner

All services includes withdrawal are…

All services includes withdrawal are disabled for several days.its terrible

11. august 2024
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Besvarelse fra Pyypl (pronounced "people")

Hi Paye,

We’re sorry to hear that your experience hasn’t been up to our standards. Don’t worry, though! We’ve requested some information from you so we can reach out and better understand the issue.

We look forward to hearing from you soon.

With Love,
The Pyypl Team

Bedømt til 5 ud af 5 stjerner

I got a problem with a refund but pyypl…

I got a problem with a refund but pyypl team helped me so well and i got back my refund

23. juli 2024
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Besvarelse fra Pyypl (pronounced "people")

Hey Mawanda,

This makes us so happy, thank you so much for your kind words and for reviewing our services, this matters a lot to keep us motivated. 🤩

With Love,
The Pyypl Team

Bedømt til 1 ud af 5 stjerner

PYYPL deserve 0 star review

PYYPL deserve 0 star review. They never refund on time 😭 or probably never refund at all. Since 30th May I am still waiting for a refund for ticket #394746. I keep requesting a feedback from them about the status of the refund but they never respond. I know I have probably lost my money but please don't be fooled by pyypl because they have the worst service that will you will ever experience.

30. maj 2024
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Besvarelse fra Pyypl (pronounced "people")

Hi Sospeter,

We’re sorry to hear that your experience hasn’t been up to our standards. Don’t worry, though! We’ve sent you an email to discuss this further and understand better. Please do check your inbox and we’ll be waiting for your response, okay?

With Love,
The Pyypl Team

Bedømt til 1 ud af 5 stjerner

No cards, no refunds, no money


I haven't received a refund in months. Pyypl card payments were declined at two different stores. My money was debited in the app, but Pyypl refuses to credit it back to the account. Support does not answer.

Today I found out that the cards are not available at all, top-ups and withdrawals have not worked for several weeks.

Another scam. My money is gone

Date of experience: August 1, 2024

2. august 2024
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Besvarelse fra Pyypl (pronounced "people")

Hi Nehimia,

We’re sorry to hear that your experience hasn’t been up to our standards. Don’t worry, though! We’ve requested some information from you so we can reach out and better understand the issue.

We look forward to hearing from you soon.

With Love,
The Pyypl Team

Bedømt til 5 ud af 5 stjerner

Saudações

Saudações, fico feliz por usar este aplicativo, depois de ter resolvido a minha inquietação. Recomendo que é um bom aplicativo que tem um atendimento positivo. Ela é melhor carteira móvel que da para usar em qualquer ponto que esteja, sem nenhum problema, é muito rápido e cómodo. Obrigado.

1. august 2024
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Besvarelse fra Pyypl (pronounced "people")

Hey Damiao,

This makes us so happy, thank you so much for your kind words and for reviewing our services, this matters a lot to keep us motivated. 🤩

With Love,
The Pyypl Team

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".

Læs mere om andre typer anmeldelser.

Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

Hér finder du 8 tips til at skrive anmeldelser.

Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

Læs mere