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Pushchair Expert Anmeldelser 

2.503
•
TrustScore 4 ud af 5

4,2

Babyudstyrsbutik
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Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 1 ud af 5 stjerner

have asked to return an unopened pram bundle bought less than 30 days ago, as their refund policy states, I am entitled to a refund. Only to be told I cannot after 14 days ! And can only get store cr... Se mere

Bedømt til 5 ud af 5 stjerner

Perfect shop for anyone looking for baby bits! We have bought almost every one of our nursery accessories, furniture, the pushchair from Pushchair Expert! The products are amazing, the staff are so fr... Se mere

Bedømt til 5 ud af 5 stjerner

Lovely store - so much selection and really friendly, knowledgable staff who go out of their way to help and give their time but without putting any pressure on. My daughter is very happy with her... Se mere

Virksomhedsoplysninger

  1. Babyudstyrsbutik
  2. Babytøjsbutik
  3. Legetøjsforretning

Skrevet af virksomheden

Prams, Pushchairs, Car Seats and more from the UK's number one Pushchair Review Experts. We bring our unrivalled knowledge to selling pushchairs and car seats. We also sell nursery furniture, baby carriers and much more besides.

Kontaktoplysninger

4,2

God

TrustScore 4 ud af 5

3 t anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Bed kunder om at skrive en anmeldelse

Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ

Har besvaret 77 % af deres negative anmeldelser

Svarer typisk inden for 1 uge

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

4,2

Alle anmeldelser

(2.503)

42 anmeldelser inden for de sidste 12 måneder

Skriv en anmeldelse
Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere
Bedømt til 5 ud af 5 stjerner

Fantastic customer care

We brought our pushchair earlier in the year from pushchair expert. (The service was fantastic). Unfortunately out egg2 carrycot defected just 4 months after we started using it. I contacted egg direct and they were not that helpful suggesting I go without a carry cot for a few days while they investigate and we send the carry cot back to them. I contacted pushair expert and Dan was fantastic. He took over communications and we have been sent a new carrycot! How we would have lived without our carry cot for a few days I do not know! Thank you so much Dan.

5. december 2022
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Brilliant customer service!

Bought my first travel set from this store, Abby was ever so helpful, especially that we didn't even knew what we were looking for our first baby! Im so so happy with my purchase and brilliant customer service!

3. december 2022
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

How refreshing!

How refreshing!
Super fast delivery and the right price with zero fuss. Most of my shopping is done online so I'm used to disapointment, but these guys were flawless. They also know their product, which I find to be rare these days. Thanks all!!

4. december 2022
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Cannot say thank you enough!

I just wanted to come on and say a huge thank you to Naydean today at the store who was absolutely incredible, knowledgeable and super helpful when we came looking for a travel system.

Nothing was too much trouble even when we tried and tested at least four, and we left with a system that we hadn’t even considered as it was originally out of budget. We were originally going to buy online but I’m so glad we were recommended to visit and “test drive” as it was worth its weight in gold.

I cannot say thank you enough especially as an older first time mum who is very overwhelmed with everything to have the help and stress taken away with such a large and costly purchase.

Please pass on my thanks directly. We cannot wait for our little girl to arrive and use the Cherry Oyster3 bundle!

1. december 2022
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

Wrong Delivery and offer of refund withdrawn...

Firstly the wrong chassis and wheels were sent. On asking for the correct ones to be sent we were told we did not understand the difference between silver and gold and did not understand light reflection. Eventually having been told how wrong I was a number of times and Pushchairexpert refusing to engage in a positive dialogue, James the business owner got in touch.

Cut a long story short, he offered a full refund if we could prove that the item we ordered, which was advertised on their website, which is widely available online, which we had seen in store and which we could prove with numerous photos of versions online was in fact available. He then suggested we had not even checked with the manufacturer, and that the model requested was not available and reneged on his offer of a full refund.

We have been treated like a villain all the way through the process, when all we have ever wanted was the product advertised.

1. december 2022
Uopfordret anmeldelse
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Besvarelse fra Pushchair Expert

Thank you for your review Graeme, which as I feared would miss out some rather vital details.

It really saddens me that not once have you mentioned the apology you received for both the initial handling of your complaint, or the apology for the product photography that doesn't show the product's true colour (manufacturer supplied images which the whole industry uses). We held our hands up and did everything in our power to rectify this, but as we explained exhaustively, the colour combination you wanted, sadly, does not exist.

We know this as we have been selling this product for several years, and the manufacturer, BabyStyle, who we spoke to extensively, also know this as they actually design and produce the product.

So once again, I can only apologise for not being able to provide a satisfactory resolution for you. This is despite offering a free collection and a full refund for a total of five times! We really did try our best Graeme.

As you initially suggested, let's post all correspondence online. Let's not cut the long story short - instead, for full transparency, below is a link to our entire conversation for anyone who would like to know the full story of "Graeme's Unicorn Chassis"

https://docs.google.com/document/d/1vuSINUpJWQDDzC-qgRw9YRuRGD7k4NzVfdmiMI07f60/edit?usp=sharing

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

Hér finder du 8 tips til at skrive anmeldelser.

Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

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