The contact was made through the Purple leaf USA web site. I had problems with the winding gear seizing up . Vivienne dealt with my email and after a short exchange of emails and photographs 0f the... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Every was very simple from start to finish. Excellent communication with the customer service team, rapid delivery. Overall I’m very pleased with my purchase and looks amazing in my garden. The qualit... Se mere
Virksomheden har svaret
Excellent service provided by the customer support team. It’s refreshing to get straight response from someone direct without going through endless Automated systems. Well done Purple Leaf customer... Se mere
Virksomheden har svaret
Nice bit of kit and not to bad to assemble by one person taking my time. Looks good now it is up and fully assembled. Few gripes packages came at different times and had to chase them up a few times,... Se mere
Virksomhedsoplysninger
- Havemøbelforretning
- Leverandør af barstole
- Carport- og pergolamontør
- Møbelforretning
- Butik med havemøbler
- Lysthuskonstruktør
Skrevet af virksomheden
PURPLE LEAF, Accompany for Longer. Brand Philosophy: Long-staying companionship, enduring longevity, and unchanging service, all these commitments have been embodied by our brand of PURPLE LEAF. In this volatility-themed era, we chase more than providing durable products but building our everlasting connection with our customers. Rather than a mere trademark, the brand has therefore become a faith, a banner, and an adherence of the intention to serve our customers with consistency and quality. Innovation and Quality: To secure the sustained support and service for every customer, PURPLE LEAF has continually innovated and polished every single detail during product design and development. Adopting cutting-edge technologies, applying premium materials, we strive to ensure every product to withstand the test of time and to become indispensable to customers’ lives. Customer Service: PURPLE LEAF deeply understands that the superiority in customer service is the very core to realize our commitments of long-staying companionship, enduring longevity, and unchanging service. So when customers come calling, we shall respond and provide a professional, attentive and efficient service to you no matter when and where.
Kontaktoplysninger
4,8
Fremragende
64 anmeldelser
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Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Parasol arrived promptly and as before…
Parasol arrived promptly and as before the quality is excellent. thank you
3. marts 2026
Good product with good infomation
Good product with good infomation. 3 parts to the order all delivered at differant times was a bit of a problem.
24. februar 2026
Really prompt with the delivery and the…
Really prompt with the delivery and the Parasol is fantastic , delighted with it tbh
10. februar 2026
True and honest review
Parcels arrived on time. Follow instructions as per booklet. Good quality gazebo. Delighted with our purchase
20. februar 2026
Gazebo either lights
Purchase delivered promptly. Very well packed and everything intact and complete when checked. Would recommend this company.
9. februar 2026
Good prices
Good prices, and very service and delivery.
Have not used yet, but sure all will be ok
7. januar 2026
Great company and aftersales
18. november 2025
Customer service is very good
Customer service is very good. I found them to be very helpful with good follow up.
13. november 2025
Ordered a 12x16 foot hardtop gazebo…
Ordered a 12x16 foot hardtop gazebo from purple leaf on 23/10/25 got notification from XDP regarding shipping on 25/10/25 . Gazebo arrived on 28/10/25 in 6 boxes driver put boxes in my garage for me one box was slightly damaged but the contents were fine. unpacked boxes and checked contents all OK. Gazebo erected with help from my Daughter and Son in law as I am 77 years old. The build was pretty straight forward I did some pre assembly in my garage before the main build which helped. We only encountered 1 slight problem contacted Purple leaf via Email got a reply next morning with a solution. I had a previous Gazebo with a fabric roof my new hardtop Gazebo is far superior to my old one wish I had known about Purple leaf before.
28. oktober 2025
Great customer service and great…
Great customer service and great product.
We needed a cover for our parasol. On their website out of stock. I contacted them via e mail and they quickly sourced one for us.
Not often these days to get good feedback and a positive experience with customer service. Highly recommended company
26. september 2025
Excellent customer service
Excellent customer service, parts required delivered quickly.
No problems.
27. september 2025
Excellent product looks & feels well…
Excellent product looks & feels well built. Looks really good. If there is a negative it’s that a little too heavy for my wife to operate and swivel.
22. september 2025
Besvarelse fra PURPLE LEAF UK
Thank you for your excellent review!
Fast delivery
Fast delivery, good packaging, parts well laid out in box and easy to follow instructions. Box a bit damaged by courier. Works as expected and looks good quality construction and materials. Didn't expect a cover to be included, would have been better though if it had been the same colour as the umbrella.
3. september 2025
Besvarelse fra PURPLE LEAF UK
Thank you so much for the fantastic review! We appreciate your valuable suggestion regarding the color of the included cover. We agree that matching the cover to the umbrella would enhance the experience, and we have passed this feedback to our product team for future consideration!
The product quality did not disappoint
The product quality did not disappoint. The customer service and delivery was prompt, efficient and professional. Price is not average, but if you believe “you get what you pay for” then it’s ok. I would use this company again.
1. september 2025
Besvarelse fra PURPLE LEAF UK
Thank you so much for the fantastic review! We are delighted to hear that your overall experience was a success.
Great umbrellas and great service
Great umbrellas and great service - what maker can I say.
31. august 2025
Besvarelse fra PURPLE LEAF UK
Thank you so much for the great review!
Very good product, prompt and fast
Very good product - strong and robust - just what the parasol needs as it can act like a sail at times. Works well . Very quick and prompt service in terms of acceptance and despatch and associated delivery
13. august 2025
Besvarelse fra PURPLE LEAF UK
We're delighted that you were pleased with our quick and prompt service from acceptance to delivery. Your satisfaction is our greatest reward!
Excellent customer service very helpful…
Excellent customer service very helpful and efficient. Thank you very much
4. august 2025
Besvarelse fra PURPLE LEAF UK
Thank you so much for your kind words!
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