Every was very simple from start to finish. Excellent communication with the customer service team, rapid delivery. Overall I’m very pleased with my purchase and looks amazing in my garden. The qualit... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Every was very simple from start to finish. Excellent communication with the customer service team, rapid delivery. Overall I’m very pleased with my purchase and looks amazing in my garden. The qualit... Se mere
Virksomheden har svaret
Excellent service provided by the customer support team. It’s refreshing to get straight response from someone direct without going through endless Automated systems. Well done Purple Leaf customer... Se mere
Virksomheden har svaret
Great parasol! Very robust, looks brilliant. The parasol cover is also extremely good quality and matches the parasol brilliantly. It also comes with an extendable rod to help to put it on and take i... Se mere
Virksomheden har svaret
Nice bit of kit and not to bad to assemble by one person taking my time. Looks good now it is up and fully assembled. Few gripes packages came at different times and had to chase them up a few times,... Se mere
PURPLE LEAF, Accompany for Longer. Brand Philosophy: Long-staying companionship, enduring longevity, and unchanging service, all these commitments have been embodied by our brand of PURPLE LEAF. In this volatility-themed era, we chase more than providing durable products but building our everlasting connection with our customers. Rather than a mere trademark, the brand has therefore become a faith, a banner, and an adherence of the intention to serve our customers with consistency and quality. Innovation and Quality: To secure the sustained support and service for every customer, PURPLE LEAF has continually innovated and polished every single detail during product design and development. Adopting cutting-edge technologies, applying premium materials, we strive to ensure every product to withstand the test of time and to become indispensable to customers’ lives. Customer Service: PURPLE LEAF deeply understands that the superiority in customer service is the very core to realize our commitments of long-staying companionship, enduring longevity, and unchanging service. So when customers come calling, we shall respond and provide a professional, attentive and efficient service to you no matter when and where.
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Excellent service provided by the customer support team. It’s refreshing to get straight response from someone direct without going through endless Automated systems.
Well done Purple Leaf customer support team. 👍

Besvarelse fra PURPLE LEAF UK
Every was very simple from start to finish. Excellent communication with the customer service team, rapid delivery. Overall I’m very pleased with my purchase and looks amazing in my garden. The quality looks very good and it’s very sturdy. We chose to drill the legs into concrete through some new flags.

Besvarelse fra PURPLE LEAF UK
Great parasol! Very robust, looks brilliant. The parasol cover is also extremely good quality and matches the parasol brilliantly. It also comes with an extendable rod to help to put it on and take it off.
Delivery came in parts. The customer service team promptly replied and confirmed the delivery was in process and I received it quickly thereafter. Took approx 1-2 weeks to receive in full.

Besvarelse fra PURPLE LEAF UK
First class service
Fantastic customer service Vivienne was so helpful going above and beyond Delivered on time , top quality products. Parasol is breathtaking
Thank you so much

Besvarelse fra PURPLE LEAF UK
Good service and handling of an exchange umbrella. Excellent product

Besvarelse fra PURPLE LEAF UK
We received our gazebo within a week. It came in 6 daunting boxes - but to my husbands surprise, it was well labelled, with clear instructions and very easy to erect. It still took 17 hours, but with only a couple of bolts/screws missing my husband easily rectified this and we would say - if you are pretty good at diy and putting stuff together, this is a very straight forward task. The gazebo is probably up there in terms of quality, the fly screens and curtains are great - i would say, they could do with weighting down as they tend to move around in a breeze, but my husband has an answer to this also! A brilliant well made quality item - comparing to building your own - using wood and a roofing sheet etc, it represents very good value for money. We love it and anticipate using it if our summers continue the way they are. Before this, we struggled getting shade for us and our dogs - it has made our hot days easier and has elongated our evenings - what a brilliant bit of kit - well done to the manufacturers and thanks for the very quick delivery. We are very happy and highly recommend these gazebos.

Besvarelse fra PURPLE LEAF UK
Excellent customer service and great quality of the umbrella. Would thoroughly recommend this product.

Besvarelse fra PURPLE LEAF UK
Vivienne in customer service was excellent. Disappointing that the in-ground parasol base not sold in UK.

Besvarelse fra PURPLE LEAF UK

Besvarelse fra PURPLE LEAF UK
I have already given a review to Purple Leaf, and i would recommend them very much.

Besvarelse fra PURPLE LEAF UK
Great product. Good communication.
Great delivery.
Would definitely recommend 👍

Besvarelse fra PURPLE LEAF UK

Besvarelse fra PURPLE LEAF UK
customer service were very helpful when I emailed them re a cover for my umbrella. There was link to the cover that was required and they followed up on the order

Besvarelse fra PURPLE LEAF UK
After a freak gust of wind blew over our parasol causing one of the ribs to be badly bent. We were left wondering if we would have to scrap it. But after reaching out to Purple leaf by email they were so helpful. They helped us through the process of identifying a part number for the rib we needed to replace and the ordering process, as the rib had to come from Shanghai. They even sent a link to YouTube on how to replace the damaged rib. They then stepped in when DHL made a complete hash of the delivery! So a big thanks to Elaine and the team at Purple Leaf. I would highly recommend this company!

Besvarelse fra PURPLE LEAF UK
Nice bit of kit and not to bad to assemble by one person taking my time. Looks good now it is up and fully assembled. Few gripes packages came at different times and had to chase them up a few times, this did delay my build time. Need to be careful when building as the roof panels are very thin but more than do the job once fitted and secured in place. Overall very impressed and had no other issues during the build apart from one of the fly screens being slightly torn.
Our first delivery was lost but the Purple Leaf service team organised a replacement very quickly with no quibbles. The parasol is fantastic and even better than we expected.

Besvarelse fra PURPLE LEAF UK
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
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Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.