I was on a family plan with another carrier, and was not the primary on the account. That meant I was not in control of my own money or the decisions being made. Customer service was terrible and I e... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
I like that it’s a veteran run company. Prices are very reasonable. Being able to speak with someone in the USA is good. I do have some dead zones to deal with and would like not to have those. I wi... Se mere
So far, so great. I had to call customer service a couple of times, and the staff was knowledgeable and resolved the issue quickly and completely. I have noticed a reduced number of bars, but no reduc... Se mere
I have had several incidents of dropped calls since I joined your company. I have also had calls go directly to voice mail with out my phone ever ringing first? I have also had events where large ec... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
At PureTalk, we believe that you shouldn't have to compromise on your wireless service or your values. We are a proud, veteran-led American company dedicated to providing premium wireless service on the same nationwide 5G network as one of the big guys, but at a fraction of the cost. Our mission is to put people before profits, delivering honest, transparent, and affordable mobile solutions without any hidden fees, contracts, or overage charges. We understand how important it is to stay connected to your family, friends, and business. What truly sets us apart isn't just our reliable nationwide coverage; it's our unwavering commitment to exceptional customer care. When you call us, you are guaranteed to speak with a highly trained, 100% US-based customer service team who genuinely wants to help you. We pride ourselves on creating a hassle-free experience that values your time and your hard-earned money, ensuring you always feel supported and appreciated as part of our family. Whether you need a basic plan for essential communication or a robust data package for streaming and working on the go, we have you covered. Best of all, we offer a range of flexible options to fit any budget, including plans starting at $24.99/mo. By choosing us, you are supporting a company that champions family, community, and the American spirit. We are dedicated to providing smart solutions and real savings for hardworking people. Switch today and experience the difference of a provider that puts you first. PureTalk, a wireless company that actually stands for something.
Kontaktoplysninger
Ingen anmeldelsesinvitationer registreret
Denne virksomhed har ikke inviteret sine kunder til at skrive anmeldelser, så anmeldelserne er muligvis ikke repræsentative
Har besvaret 12 % af deres negative anmeldelser
Svarer typisk inden for 1 måned
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
We're saving over $1200 in our first…
We're saving over $1200 in our first year on 2 lines. Verizon charged us 2.5x more for same exact thing. Better and faster connectivity and cell service. Incredibly easy to switch! Super helpful and easy to contact support. Great savings on new cell phones also.
The Customer Service was great
The Customer Service was great. Their monthly charges are half of what I was paying at Verizon.
Low cost and very good service
Low cost and very good service. Love the fact it is Veteran own!
Deceptive Trade
I had an electronic sim card on my iPhone that I used when I was in Ukraine. When I switched to Puretalk, you made me delete my Ukrainian phone number and told me that I could not have any additional numbers on my iPhone except a puretalk number. I have since learned that I have a right to add a second number on my iPhone that does not have to be a puretalk second number since my iPhone has a place for two e-sim cards. This false information was either done deliberately or done due to ignorance. Which do you prefer? This false information detracts from your alleged veteran friendly image.
Also, you still have not learned to spell my name. Paul W. O'Finan.
Everything seems to be doing fine
Everything seems to be doing fine. I do get now so many texts where before I didn't get this many can anything be done to stop them?
No hiccups!
Unlike 90% of smartphone users, I rarely use my phone for connecting to the Internet. No video streaming, no new gathering, etc, etc.
I've been very pleased with how easy -- lack of hiccups -- setting up my account -- unlike Consumer Cellular and Mint Mobile. I enjoy the low monthly cost, of course. Thanks for a great job.
Great service
Great to speak with a friendly American person. Service is excellent and all issues resolved. New phone on the way.
Good value without the hype
Good pricing and satisfied with…
Good pricing and satisfied with service. My previous service provider was Verizon and their coverage Statewide was perfect. 5G constantly (90%+). However with PureTalk it's 60% 5G & 40% LTE on the routes/areas that I use my phone during the day. To date there is no inconvenience but curious as to why the advertisement on "exact same coverage"? (3 stars)
However, for my daughter she's happy and is enjoying it (5 stars for her)
I'll be going back to Verizon soon
I'll be going back to Verizon soon. I need unlimited data as a truck driver.
It was simple to enroll with Puretalk
It was simple to enroll with Puretalk. My plan cost exactly as quoted plus tax
No hidden fees, no extra charges period. Cost me half the amount of previous phone plans with more data and hotspot. I've ever had any issues with my service. If you want to save some money sign up. You won't regret it.
I was told we would receive paper…
I was told we would receive paper statements and this has not been the case. My bill has been sent to a credit card. If this simple request can't be done I may be forced to switch to a carrier that can satisfy my request.
I'm not sure of the exact date asked for below.
Great service so far with no…
Great service so far with no interruptions. The price is exceptional and switching was very easy with no problems.
We transitioned to Pure Talk from…
We transitioned to Pure Talk from Verizon and have lower monthly charges. I purchased a 16e iPhone outright and we got a TCL flip phone. We were able to keep our phone numbers and the transfer was easy to do. We've had no problem with service and are very pleased with out phones.
Good Service
Able to speak with a live person
Works as well as Verizon at half the price
We are very happy with PureTalk…
We are very happy with PureTalk overall. The only concern I have at present is it seems our monthly charges are increasing. I thought we were getting a Veteran's discount as well as your normal good rates(?)
Excellent phone coverage
Excellent phone coverage. Easy to get started. I tested the phone service before I jumped on board. Works great!
Verified with rep (Benjamin)
Verified with rep (Benjamin), that transfer took place. WIFI calling was disabled, I still had eSim from Mint Mobile onboard. Every time I tried to place a call, SIM choice would appear. Benjamin led me through erasing the eSim. WIFI calling was restored. Immediately noticed improved sound quality during our conversation. PureTalk reps have been nothing but helpful and knowledgeable the whole time. Bad Note for Mint Mobile...any cancellation after seven days of service or any length of time after that gets NO REFUND...PERIOD. I always wondered what it was like to be robbed at gunpoint. Thanks PureTalk for my Veterans Discount and recognizing my service!
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.








