I’m genuinely surprised by the overall rating, as I’ve had nothing but excellent customer service from Pure Scented, both over the phone and via email. I’ve gradually started moving away fro... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Absolute superstar of a company! It means so much that Pure Scented's shipping is free for baskets over £30 - thanks so much Pure Scented! It's a help for tiny businesses like mine just star... Se mere
Virksomheden har svaret
I bought 3 small tubs of mica, one was really easy to open, the other 2 were impossible. I tried everything before contacting customer services who advised to open with a knife and wear gloves whilst... Se mere
Constantly adding new fragrances, in fact they now do Brazilian Bum Bum cream scent! Hurrah! I always look forward to trying the newest and the dupe chart is fab, if you’re a fan of Jo Malone you’ll b... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
Discover your new favourite scented oils, over 250 fragrances in stock. Suitable for candle making, diffusers and all home fragrancing. Free shipping...
Kontaktoplysninger
Unit 6 Ilford Trading Estate, SS14 3DR, Basildon, Storbritannien
- 01268219806
- hello@purescented.com
- purescented.com
3,8
God
519 anmeldelser
Ingen anmeldelsesinvitationer registreret
Denne virksomhed har ikke inviteret sine kunder til at skrive anmeldelser, så anmeldelserne er muligvis ikke repræsentative
Har besvaret 25 % af deres negative anmeldelser
Svarer typisk inden for 24 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Delivered quickly good service
28. november 2022
Besvarelse fra Pure Scented
Hi Tom, thank you for the great review.
Well pleased but I think that having to…
Well pleased but I think that having to spend £30.00 to get free shopping is a bit much and should be £20.00
29. november 2022
Besvarelse fra Pure Scented
Hi Steve, thank you for your review. We appreciate all feedback.
exactly as described
exactly as described, lots of choice, delivery is excellent and customer service above any other suppliers we have used. cant fault pure scented and so glad we found them 5*
4. november 2022
Besvarelse fra Pure Scented
Hi Carol, what a lovely message to read. We are so pleased to hear you've received excellent service and that you love our fragrances. Thank you for your loyal custom.
Besvarelse fra Pure Scented
Hi Tina, thank you for the 5 star review. We are very pleased to hear that you are impressed with the service you have received and that you love our fragrances.
Heavenly scents
Excellent choice, easy ordering and fast delivery, and the scents are amazing.
27. november 2022
Besvarelse fra Pure Scented
Hello, thank you for taking the time to leave this review. It is great to hear the positive experience you have had with us.
Brilliant service
Brilliant service, kept me up to date with order and tracking.
The scents are amazing and will be ordering again very soon.
14. november 2022
Besvarelse fra Pure Scented
Hi Tina, thank you for the great review. We are so happy to hear that you are pleased with the service that we provided to you. We look forward to you shopping with us again in the future.
Besvarelse fra Pure Scented
Hi Donna, thank you for the great review and thank you for your loyal custom.
always buy from here products are best…
always buy from here products are best on market at brilliant prices too
24. november 2022
Besvarelse fra Pure Scented
Hi Tracey, what a lovely message to read. We are so happy to hear that you love our fragrances. Thank you for your loyal custom.
Good prices...good quality…
Good prices...good quality products...but I'm waiting on a reply and refund for an item returned 22 days ago
22. november 2022
Besvarelse fra Pure Scented
Hi Lynette, we appreciate all feedback. I can see from our records that you were kept up to date throughout the return process and that a refund was issued.
Brilliant fragrances and super quick…
Brilliant fragrances and super quick delivery, can always rely on Pure Scented.
23. november 2022
Besvarelse fra Pure Scented
Hi Adele, what a lovely message to read. Thank you for your loyal custom.
Excellent Customer Service
Always a good experience. Easily navigated website, quick delivery and amazing oils. The copies are excellent and last well. Had a damaged item replaced by return recently and was very impressed by customer service.
17. november 2022
Besvarelse fra Pure Scented
Hi Carol, what a lovely message to read. We are really happy that you are pleased with the service that we provide to you. Thank you for your loyal custom.
Always amazing customer service
Always amazing customer service, great prices, quick delivery and outstanding products. I dont go anywhere else
7. november 2022
Besvarelse fra Pure Scented
Hi Ami, thank you for such excellent feedback. We are really happy that you are pleased with the service that we provide to you. Thank you for your loyal custom.
Besvarelse fra Pure Scented
Hi Avril, we are so happy to hear that you love our fragrances. Thank you for the 5 star review and recommendation.
Besvarelse fra Pure Scented
Hi Julie, thank you for the great review.
Besvarelse fra Pure Scented
Hi Donna, thank you for your excellent review and recommendation, we really appreciate it.
I love this company I buy loads and…
I love this company I buy loads and fast and clean delivery thank you
22. november 2022
Besvarelse fra Pure Scented
Hi Paula, what a lovely message to read. Thank you for your loyal custom.
Same faultless service as always
Same faultless service as always, best value for money, excellent range of products, always coming up with new products.
8. november 2022
Besvarelse fra Pure Scented
Hi Eugen, what a lovely message to read. Thank you for such excellent feedback. We are really happy that you are pleased with the service we provide to you. Thank you for your loyal custom.
The best
I can't rate this company enough. I have used them as repeat customer for 18 months now and never fail me. The prices are competitive . I love the fact that its free delivery over £30. Love their fragrance oils. Delivery is mega fast. I've tried others but purescented ate hard to beat. Keep up the good work.
1. november 2022
Besvarelse fra Pure Scented
Hello, what a lovely message to read. Thank you so much for taking the time to leave this review, we really appreciate it. Thank you for your loyal custom.
Lovely fragrance for wax melts
Lovely fragrance for wax melts. Really pleased with the results. Thank you.
16. november 2022
Besvarelse fra Pure Scented
Hi Denise, thank you for your 5 star review. We are so happy to hear that you love our fragrances.
Alway fast on delivery and the products…
Alway fast on delivery and the products are very good
16. november 2022
Besvarelse fra Pure Scented
Hi Kelly, thank you for taking the time to leave this review. It is great to hear the positive experience you have had with us.
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.