I’m genuinely surprised by the overall rating, as I’ve had nothing but excellent customer service from Pure Scented, both over the phone and via email. I’ve gradually started moving away fro... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Absolute superstar of a company! It means so much that Pure Scented's shipping is free for baskets over £30 - thanks so much Pure Scented! It's a help for tiny businesses like mine just star... Se mere
Virksomheden har svaret
I bought 3 small tubs of mica, one was really easy to open, the other 2 were impossible. I tried everything before contacting customer services who advised to open with a knife and wear gloves whilst... Se mere
Constantly adding new fragrances, in fact they now do Brazilian Bum Bum cream scent! Hurrah! I always look forward to trying the newest and the dupe chart is fab, if you’re a fan of Jo Malone you’ll b... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
Discover your new favourite scented oils, over 250 fragrances in stock. Suitable for candle making, diffusers and all home fragrancing. Free shipping...
Kontaktoplysninger
Unit 6 Ilford Trading Estate, SS14 3DR, Basildon, Storbritannien
- 01268219806
- hello@purescented.com
- purescented.com
3,8
God
519 anmeldelser
Ingen anmeldelsesinvitationer registreret
Denne virksomhed har ikke inviteret sine kunder til at skrive anmeldelser, så anmeldelserne er muligvis ikke repræsentative
Har besvaret 25 % af deres negative anmeldelser
Svarer typisk inden for 24 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Very good quality and fast service
21. december 2022
Besvarelse fra Pure Scented
Hi Margaret, thank you for the great review.
Very quick delivery especially with all…
Very quick delivery especially with all the strikes, time of year etc.
Great quality scents, wouldn't go anywhere else now.
22. december 2022
Besvarelse fra Pure Scented
Hi Janis, what a lovely message to read. We are so glad to hear you had such a good experience with us. We look forward to you shopping with us again.
Always use pure scented love the…
Always use pure scented love the products and so do my customers
2. januar 2023
Besvarelse fra Pure Scented
Hi Natasha, what a lovely message to read. Thank you for your loyal custom.
Excellent- the whole house smells…
Excellent- the whole house smells amazing- much better than candles!
2. januar 2023
Besvarelse fra Pure Scented
Hi Carmel, What a lovely message to read. We are so happy to hear that you love our fragrances.
Fast delivery
Fast delivery, despite postal strikes. Good strong scents, at a reasonable price. 100ml bottles are good value for me
30. november 2022
Besvarelse fra Pure Scented
Hi Hayley, thank you for such excellent feedback. We are really happy that you were pleased with the service that we provided to you.
Realistic fragrances.
What was delivered was exactly as ordered, and considering the current problems with Royal Mail etc., was delivered in good time.
17. december 2022
Besvarelse fra Pure Scented
Hi John, thank you for taking the time to leave this review. It is great to hear the positive experience you have had with us.
Great products and fast delivery
Great products and fast delivery
We ran out of fragrances in the christmas rush and had to reorder was with us in a day !! Well done pure scented 😀
17. december 2022
Besvarelse fra Pure Scented
Hi Pam, thank you for the great review. We are so pleased to hear that you are impressed with the service that you received.
Besvarelse fra Pure Scented
Hi Michelle, thank you for the great review.
Besvarelse fra Pure Scented
Hello, what a lovely message to read, thank you for your review.
Always quick delivery on fragrances
Always quick delivery on fragrances, always happy with products
2. december 2022
Besvarelse fra Pure Scented
Hi Tracey, thank you for the great review. Thank you for your loyal custom.
Quick dispatch, reasonable postage
Quick dispatch, reasonable postage cost and and unique product
9. december 2022
Besvarelse fra Pure Scented
Hi Julie, thank you for the 5 star review.
Fantastic support from Pure Scented
I experienced an issue with my order due to DPD not delivering my parcel.
Claire from Pure Scented has been amazing throughout. Claire contacted DPD on my behalf and emailed me daily with an update on my order.
Unfortunately, DPD decided to return my parcel to Pure Scented without attempting delivery, however, Claire contacted me to ask if I would like a refund or exchange. I asked for an exchange and Claire dealt with this very quickly.
I now have my parcel and I am so happy with the items and service I received from Pure Scented.
I highly recommend Pure Scented and will definitely order from this company again.
10. december 2022
Besvarelse fra Pure Scented
Hi Ellen, what a lovely message to read. Thank you for your excellent review and recommendation, we look forward to you shopping with us again.
Love this company delighted with…
Love this company delighted with delivery always quick and any problems are delt with ASAP thank for my replacement 😀 happy Christmas to all at pure sented 🌲🤶xx
6. december 2022
Besvarelse fra Pure Scented
Hi Pauline, thank you for taking the time to leave this review. It is great to hear the positive experience you have had with us. Have a lovely Christmas.
Fabulous products at brilliant prices
Fabulous products at brilliant prices, just perfect for helping my small business get to where it needs to be
25. november 2022
Besvarelse fra Pure Scented
Hi Stephanie, what a lovely message to read, thank you for the great review, we hope to see you back soon.
We love your fragrances and so do our…
We love your fragrances and so do our customers. Your customer service is excellent and so are your prices
8. december 2022
Uopfordret anmeldelse
Besvarelse fra Pure Scented
Hello, what a lovely message to read. We are so pleased to hear that you have received excellent service and that you love our fragrances. Thank you for your loyal custom.
Incredible fragrances, cost and service!!!!!
Couldn't be happier, that I found Pure Scented. The fragrances have been a real hit with my customers; so much so, I sold out and had to order more within a week!! Great service and fast delivery too. Highly recommended
6. december 2022
Besvarelse fra Pure Scented
Hello, what a lovely message to read. Thank you for your excellent review and recommendation.
Always quick delivery and excellent…
Always quick delivery and excellent products. I'm never disappointed with the quality.
28. november 2022
Besvarelse fra Pure Scented
Hi Jessica, what a lovely message to read. Thank you for your loyal custom.
Best fragrance oil for melts
Best fragrance oil for melts I have bought, great range of fragrances and delivery time is second to none
29. november 2022
Besvarelse fra Pure Scented
Hi Janet, what a lovely message to read. We are so happy to hear that you love our fragrances and that you are impressed with the overall service you have received.
The quality of the oils from this…
The quality of the oils from this website is excellent. I will definitely be ordering from them again.
11. november 2022
Besvarelse fra Pure Scented
Hi Anji, thank you for the excellent review, we are so happy to hear that you love our fragrances.
Best smelling andSo easy to order
So easy to order. Fast delivery and the best smelling oils on the market
24. november 2022
Besvarelse fra Pure Scented
Hi Julia, thank you for taking the time to leave this review. It is great to hear the positive experience you have had with us.
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
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Læs om anmeldelsesprocessen på Trustpilot.
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Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.