Equity release always a good service but sometimes a bit slow but very polite and helpful, better now I am registered online Shane was a delight today so refreshing after an awful week with other... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Too many letters before the money came through. Also - why oh why did everything come in duplicate, thus wasting paper which I imagine was not recycled? Do you not consider the planet and the waste?... Se mere
Virksomheden har svaret
Pure retirement are an excellent provider for later life schemes enabling you to stay in your home and enjoy Your life without the extra cost of selling and upheaval of finding a new home. The... Se mere
It's not always easy to choose the right company when you've made a large financial decision such as equity release. A year ago we decided upon Pure Retirement to assist in our arrangements. Sin... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
Pure Retirement Ltd For Customers. Pure Retirement was founded on the belief that everyone deserves to enjoy their later years. Equity release allows homeowners to access the funds in their property so they can enjoy the retirement they deserve. Choosing to release money from your home is a big decision so we only accept applications from fully qualified equity release advisers, making sure that you receive full advice on all of your options. We follow the FCA specific financial services standards ensuring our products and services are aligned, giving you the confidence in your policy with Pure. Trustpilot is not a place for reviews with regards to equity release as a whole, but more a reflection on the service we provide as a business to our customers, that have sought to release equity from their homes as part of a guided decision-making process. We are not affiliated with advice given from your financial adviser, but simply we are the lenders for lifetime mortgages.
Kontaktoplysninger
2200 Century Way,, LS15 8ZB, Leeds, Storbritannien
- 0113 3660 599
- marketing@pureretirement.co.uk
- pureretirement.co.uk
4,7
Fremragende
573 anmeldelser
Ingen nylige anmeldelsesinvitationer
Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative
Har besvaret 100 % af deres negative anmeldelser
Svarer typisk inden for 1 uge
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Excellent communication and application…
Excellent communication and application process making the experience a positive one. Every part of the application was clearly set to make for a very good customer service experience.
17. april 2026
Uopfordret anmeldelse
Excellent service
Very good, kind people who help you every step of the way
16. april 2026
Uopfordret anmeldelse
Very straightforward and easy.
Very straightforward and easy. Pure Retirement assists every step of the way, everything is clear and concise, making our decision making easy. From then on, everything was expedited quickly with all necessary information explained as we went along.
16. april 2026
Uopfordret anmeldelse
Equity release
Easy to get hold of, check everything with you even if there i the slightest doubt about what you need. Prompt and efficient.
15. april 2026
Uopfordret anmeldelse
Evidence tells me …
Evidence tells me that Pure Retirement take a lot of care with security of their and my loan, asking lots of question repeatedly at every drawdown, even querying my signature.
14. april 2026
Uopfordret anmeldelse
Always been quick and easy
14. april 2026
Uopfordret anmeldelse
Everything was discussed step by step
Everything was discussed step by step. I was able to talk through my account and interest costs to my loan.
18. marts 2026
Uopfordret anmeldelse
Age Partnership and Pure Retirement.
Age Partnership and Pure Retirement.
Used Age Partnership as our broker. Easy to deal with. Always kept appointments.
All documentation was straight forward and easy to read.
Completed in a few weeks.
25. marts 2026
Uopfordret anmeldelse
Pure retirement are very helpful
Pure retirement are very helpful, explain everything in detail and above all friendly. I would always recommend them to everyone
10. marts 2026
Uopfordret anmeldelse
Good customer service
Good customer service. Always checking security which is reassuring. Money paid into bank account fast.
23. marts 2026
Uopfordret anmeldelse
Really easy to deal with everything …
Really easy to deal with everything was nice and smooth from start to finish
20. marts 2026
Uopfordret anmeldelse
The company have really helpful and…
The company have really helpful and efficient staff, who do all they can to help, which is much appreciated.
18. marts 2026
Uopfordret anmeldelse
Dealing with Pure Retirement was very…
Dealing with Pure Retirement was very easy, and completely stress free. They have always been professional, efficient, courteous.
4. marts 2026
Uopfordret anmeldelse
Very efficient to deal with
Quick and easy to deal with and no nonesense proceedures.
5. marts 2026
Uopfordret anmeldelse
Courteous and supportive
The staff were genuinely interested in helping me explore all my financial options prior to taking out my Lifetime Mortgage. The application process was straightforward and the mortgage offer was clearly explained. I would definitely recommend Pure Retirement.
11. marts 2026
Uopfordret anmeldelse
Excellent service from start to finish
Excellent service from start to finish, friendly helpful professional staff
And explained everything in detail
10. marts 2026
Uopfordret anmeldelse
Well-informed and helpful advice given…
Well-informed and helpful advice given at every stage. Whole application dealt with promptly.
7. januar 2026
Uopfordret anmeldelse
We set up a drawdown equity release…
We set up a drawdown equity release last year, the initial advance was provided quickly and efficiently, and this year we've just had our first subsequent draw down which was also quick, easy, and quite painless. Very happy with the speedy customer service and rapid response to emails, very highly recommended!!
27. februar 2026
Uopfordret anmeldelse
Very pleased.
Very pleased with the speed and efficiency with which our application was processed.
Thank you very much!
26. februar 2026
Uopfordret anmeldelse
no 5 stars here
I would be happy to give you a 5 star review, but at the moment we have not received any monies from the draw down requested 2 weeks ago. Due to us requiring the draw down on a urgent nature we've had to temporarily take monies from a different source . Not happy chappy
25. februar 2026
Uopfordret anmeldelse
Besvarelse fra Pure Retirement Ltd
Hi Tony,
Thanks for taking the time to leave us your feedback, and we’re sorry that we couldn’t meet your need to have urgent access to your funds. Having looked at the case timeline we can see that the funds were released within 8 working days of the application being submitted – this is within usual timeframes once appropriate checks and balances have been carried out, although we strive to streamline our own processes in an attempt to offer our customers the best service we can.
Many thanks,
The Pure Retirement team
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