Fantastic service from Purely Outdoors , we needed an item for our motorhome urgently for a wk end trip . Ordered Thursday afternoon not really expecting it to arrive on time . I contacted Purley Outd... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
The customer service of this family owned company rubbish promises promises promises. They promised to pick up something off me.Promise me 2 days running that the return would be dealt with. All they... Se mere
Parcel arrived quickly but a cheaper version of the pan set we had ordered. Tried to resolve with company first and although initially offered a refund or the correct product time wouldn’t allow. Corr... Se mere
Ordered limited edition Vango tent online in the evening. Despatched the next day, tracking number provided. Item arrived the following day in great condition. No issues with this company despite... Se mere
Virksomhedsoplysninger
Oplysningerne kommer fra forskellige eksterne kilder
Camping. Leisure. Touring. The adventure begins here. Essential outfitting in outdoors and road equipment. Proud supplier of industry leading brands such as Outwell, Fiamma, Coleman and SunnCamp.
Kontaktoplysninger
Eastboro Way 1, CV11 6RP, Nuneaton, Storbritannien
- purelyoutdoors.co.uk
2,8
Middel
86 anmeldelser
Ingen anmeldelsesinvitationer registreret
Denne virksomhed har ikke inviteret sine kunder til at skrive anmeldelser, så anmeldelserne er muligvis ikke repræsentative
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Do not buy from them
Do not buy from them, sent me the wrong item and would not send correct item until I returned the wrong one, very poor business approach!
2. juli 2020
Uopfordret anmeldelse
Excellent prices and superb delivery…
Excellent prices and superb delivery service, arrived with DPD.
All well packed!
24. juni 2020
Uopfordret anmeldelse
Absolutely fantastic
Absolutely fantastic, would highly recommend them, I will certainly be using again.
Were extremely helpful on phone, ordered items not listed on website for me, and subsequently added items for future purchase, superfast delivery both direct from them and stuff straight from manufacturer.
Cannot rate highly enough.
19. juni 2020
Uopfordret anmeldelse
Terrible customer service
Worst customer service I have ever received ever. I bought 6 Coleman gas canisters, one was ok the other 6 didn't work. I bought them in March 2020 but due to lockdown, didn't need a new one til June 2020. When I contacted customer services a few times, they asked for photos of the canisters, advised me to try screwing in my stove to different levels of tightness. I complied, tried their suggestions, sent them photos. Then today I get a message saying sorry we can't do anything because you didn't report this within 30 days. No refund no replacement. How can any company sell products that don't work and then say tough, we are not going to help you in a fair and honest way. Purely Outdoors should be ashamed of themselves. First and last time I buy anything from them, and will not be recommending them to anyone.
15. juni 2020
Uopfordret anmeldelse
AVOID
AVOID! BOUGHT A SUNCAMP AWNING, RIPPED FIRST TIME WE USED IT. REQUEST A REPLACEMENT WHICH THEY SAID WASN'T COVERED UNDER THE WARRANTY, DIDN'T WANT TO KNOW! I'VE HAD TENTS AWNINGS FOR 30 YEARS AND NEVER EXPERIENCE SUCH POOR QUALITY AND CUSTOMER SERVICES
22. oktober 2019
Uopfordret anmeldelse
Very helpful company
Very helpful company. Bought a caravan cover from them last year. There was a manufacturing defect on it. They contacted the manufacturer for me straight away and got it replace. A lot of companies would have just fobbed me off to manufacturer directly. Would definitely use again.
25. april 2019
Uopfordret anmeldelse
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