Purely Gourmet did a great job and the hamper was great. Unfortunately Australia Post let me down. Last time I ordered I paid for priority delivery and it was amazing. This time I didn't. The hamper... Se mere
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Se, hvad kunderne siger
First time buyer from Purely Gourmet, for a 'last minute' gift hamper for a wedding anniversary. The hamper (Red wine & chocolates) was very good and well received. The 2pm cut-off for same-day delive... Se mere
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Same day delivery was perfect for what I needed, and the updates I received along the way were very helpful in knowing when my gift would be delivered. My friend said the quality of goods were great t... Se mere
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Last minute order that I needed to have delivered on the same day. Customer service excellent and the products ordered were well received by the recipient. Plus discount code offered for spending $150... Se mere
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Virksomhedsoplysninger
Skrevet af virksomheden
Purely Gourmet is a premium Australian gift hamper business, offering beautifully curated gourmet hampers and unique gift boxes for all occasions. Whether you're celebrating a birthday, corporate milestone, holiday season, or sending a heartfelt thank you, our hampers are designed to impress and delight. We proudly source high-quality, locally made and internationally inspired gourmet products from artisan chocolates and boutique wines to gourmet snacks, condiments, and sustainable Australian made treats. We also feature a growing selection of Indigenous gifts and products that celebrate First Nations culture and craftsmanship, supporting Aboriginal owned businesses and artists through ethical and respectful partnerships. Based in Melbourne, we deliver Australia wide with reliable service, elegant presentation, and a passion for quality and creativity. Our hampers are perfect for personal gifts, staff rewards, client appreciation, event gifting, and festive celebrations like Christmas and Easter. Purely Gourmet takes the stress out of gift-giving with thoughtful, ready to send options for every occasion and every budget. We also offer custom branded and bulk corporate hamper solutions tailored to your business needs, making it easy to create lasting impressions with meaningful, premium quality gifts. Explore our full range online at purelygourmet.com.au. Purely Gourmet where exceptional taste meets thoughtful, ethical gifting.
Why Choose Purely Gourmet Hampers & Gifts
Skrevet af virksomheden
- Free Shipping on ALL Hampers over $150
- At Purely Gourmet, we go beyond traditional gifting to create unforgettable, premium hamper experiences. Every gift hamper we design is thoughtfully curated with handpicked gourmet products from trusted Australian producers, including Indigenous owned businesses. Whether you're celebrating a birthday, thanking a client, or sending love from afar, our hampers are packed with purpose, quality, and heart. We pride ourselves on fast delivery Australia-wide, elegant presentation, and a wide range of unique options to suit every occasion and budget. From locally made chocolates and artisanal condiments to boutique wines and relaxing selfcare items, each hamper tells a story of taste and authenticity. What makes us truly special? We offer customisable gift options, eco conscious packaging, and our signature “30 Day Gifting Guarantee,” which ensures satisfaction, or we’ll make it right. Whether you're looking for corporate gifting solutions or a last minute gift with impact, Purely Gourmet delivers more than just a box we deliver connection. Explore our bestselling gift hampers online and discover why so many Australians trust Purely Gourmet to make their moments extra special. Elevate your gifting today with our premium range of hampers that are made to impress, delight, and be remembered. Purely Gourmet where meaningful gifts meet gourmet goodness.
Purely Gourmet Gifting Guarantee
30-Day Gifting Guarantee
Purely Gourmet’s 30 Day Gifting Guarantee is our commitment to ensuring every customer has a seamless, worry free gifting experience. When you send a hamper through us, you can do so with complete confidence. If for any reason you or your recipient are not satisfied with the quality, freshness, or presentation of your gift, simply let us know within 30 days of delivery. We’ll happily offer a replacement or refund no questions asked.
We also guarantee on time delivery. If your gift does not arrive on the day you selected due to an issue within our control, we’ll take responsibility and make it right. Every hamper is hand packed with care to ensure it arrives beautifully presented and ready to impress. If it doesn’t meet our high standards, we’ll fix it.
Most importantly, our customer service team based right here in Melbourne is always here to help. Whether you have a question, concern, or just need some assistance, we’re just a phone call or email away. At Purely Gourmet, we believe gifting should always be a pleasure, and our 30 Gifting Guarantee is our promise to make sure it stays that way.
Kontaktoplysninger
459 Little Collins St, 3000, Melbourne , Australien
- 1300 618 530
- ausmade@purelygourmet.com.au
- purelygourmet.com.au
Same Day Delivery Across Melbourne
4,7
Fremragende
601 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 100 % af deres negative anmeldelser
Svarer typisk inden for 24 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Besvarelse fra Purely Gourmet
Thankyou Max for the 5 Star Review, your support is invaluable to us, and we thank you for entrusting us with your gifting needs.
PG Customer Service
It was easy to order and delivered on…
It was easy to order and delivered on time. Truly recommend them ❤️
2. marts 2026
Besvarelse fra Purely Gourmet
Thankyou Donna for the 5 Star Review, your support is invaluable to us, and we thank you for entrusting us with your gifting needs.
PG Customer Service
Thank you hamper
The whole process was easy. The hampers were all very good value, lot of choices
26. februar 2026
Besvarelse fra Purely Gourmet
Thankyou Rhonda for the 5 Star Review, your support is invaluable to us, and we thank you for entrusting us with your gifting needs.
PG Customer Service
Unable to change my delivery option so…
Unable to change my delivery option so the gift box sent to the hospital 2 days after the recipient had been discharged. Total waste of a lot of money.
19. februar 2026
Besvarelse fra Purely Gourmet
Hi Linda,
We have a 30-minute grace period after an order is placed to amend delivery options. This is stated in the confirmation email sent at the time of purchase. After this window, once the order has been processed.
When you reached out, I asked for the address the recipient was being discharged to so we could attempt to have the parcel redirected. We were prepared to assist, however we didn’t receive the updated address to proceed.
If you have any further questions, you have my contact details via email.
Josh
Courier rang before drop off
Courier rang before drop off, lovely fellow. This order was purchased as a gift, her feedback was nothing short of elated.
14. december 2025
Besvarelse fra Purely Gourmet
Thank you so much for the lovely review!
We’re so glad the courier made a great impression and that the recipient was elated
Kind Regards
Josh
Besvarelse fra Purely Gourmet
Thankyou Scott for the 5 Star Review, your support is invaluable to us, and we thank you for entrusting us with your gifting needs.
PG Customer Service
Besvarelse fra Purely Gourmet
Thankyou Mark for the 5 Star Review, your support is invaluable to us, and we thank you for entrusting us with your gifting needs.
PG Customer Service
Very disappointed
Very disappointed. They did not do same day or overnight delivery as claimed was their signature strength and so my hamper was not delivered on the day intended for the recipient. Will not be using this company again as there are plenty of alternative options.
11. februar 2026
Besvarelse fra Purely Gourmet
Hi Julia,
Thank you for your order,
We’ve reviewed your order and the Standard Shipping (2–7 business days) option was selected at checkout, not the Same Day or Next Business Day service.
Our express options are available, however they do need to be chosen before completing the order.
If you’d like to discuss this further, feel free to contact me directly at josh@purelygourmet.com.au
or 0414 985 612.
Josh
Besvarelse fra Purely Gourmet
Thank you for the great feedback, we really appreciate it.
Glad to hear you found the service quick and efficient
Team PG
TLC…
You apparently ran out of the "advertised" product.
Most inconvenient especially when I had canceled the product from my grocery order because I assumed you would supply.
Very disappointing-hope the rest of my order has no problems
9. februar 2026
Besvarelse fra Purely Gourmet
Hi Glynis,
We proactively addressed this as soon as we became aware of the stock issue and took immediate steps to rectify it.
We sincerely apologise for the disappointment and inconvenience caused, especially given you had cancelled the item from your grocery order.
That’s certainly not the experience we aim to provide.
If there’s anything at all you’d like to discuss, we’re here to help.
Thank you
Team PG
Besvarelse fra Purely Gourmet
Thankyou Justin for the 5 Star Review, your support is invaluable to us, and we thank you for entrusting us with your gifting needs.
PG Customer Service
Besvarelse fra Purely Gourmet
Thankyou Michaell for the 5 Star Review, your support is invaluable to us, and we thank you for entrusting us with your gifting needs.
PG Customer Service
Great service
The 2 boxes I ordered where great gifts, filled with quality items and the packaging and delivery was spot on. Would recommend to anyone
28. januar 2026
Besvarelse fra Purely Gourmet
Thankyou Paul for the 5 Star Review, your support is invaluable to us, and we thank you for entrusting us with your gifting needs.
PG Customer Service
Besvarelse fra Purely Gourmet
Thankyou Sally for the 5 Star Review, your support is invaluable to us, and we thank you for entrusting us with your gifting needs.
PG Customer Service
Best experience.
I have had the best experience.
I ordered from Uganda and the delivery to the address was very seamless.
18. januar 2026
Besvarelse fra Purely Gourmet
Thankyou Carol for the 5 Star Review and a big hello from Australia to Uganda. Your support is invaluable to us, and we thank you for entrusting us with your gifting needs. Wishing you all the best for 2026
PG Customer Service
The young man Josh was extremely…
The young man Josh was extremely helpful with my order. the hamper I chose made my sister in law very happy. The quality was very good.
11. januar 2026
Besvarelse fra Purely Gourmet
Thankyou Elaine for the 5 Star Review, your support is invaluable to us, and we thank you for entrusting us with your gifting needs. Wishing you all the best for 2026
PG Customer Service
Good quality with reliable delivery
I’ve ordered two Purely Gourmet hampers now—one for Christmas and the other for a birthday—and have been very happy both times. I don’t live in the same city as my parents and brothers so it’s great to have a local business in Melbourne that can guarantee on-time local delivery. The value of the hampers is also pretty good and the inclusions are from quality suppliers. Happy days.
10. januar 2026
Uopfordret anmeldelse
Besvarelse fra Purely Gourmet
Thankyou LM for the 5 Star Review, your support is invaluable to us, and we thank you for entrusting us with your gifting needs. Wishing you all the best for 2026
PG Customer Service
Xmas Gift Boxes
I loved the Xmas Gift Boxes, a variety of items to help my family in Melbourne celebrate, however I’m not impressed that I ordered 2 Gift Boxes for the same address and they turned up approx 5 days apart.
16. december 2025
Besvarelse fra Purely Gourmet
Thank you, Sylvia, for the kind words about our Christmas Gift Boxes. We’re pleased to hear they helped your family in Melbourne celebrate the festive season.
We’re very sorry for the inconvenience caused by the two boxes arriving several days apart. While both orders were placed for the same address and dispatched together, Australia Post unfortunately split the deliveries during the busy Christmas period.
We completely understand how frustrating this would have been and appreciate you bringing it to our attention. Your feedback helps us review our processes and work with our delivery partners to improve consistency during peak times.
Thank you again for your support, and we hope to have the opportunity to provide an even smoother experience next time.
Josh Trenerry
Owner & Founder Purely Gourmet
Many fabulous hampers to choose from.
Many fabulous hampers to choose from. Great communication on delivery status and recipient was incredibly happy. This is the second time I've used Purely Gourmet and will use again in the future.
26. november 2025
Besvarelse fra Purely Gourmet
Thankyou Pauline for the 5 Star Review, your support is invaluable to us, and we thank you for entrusting us with your gifting needs. Wishing you and your family a Happy Festive Season and all the best for 2026
PG Customer Support
Christmas gift hamper
I sent a hamper to family in Melbourne. It was delivered very quickly, beautifully presented and was well received. As far as I am aware they enjoyed it.
Many thanks.
17. december 2025
Besvarelse fra Purely Gourmet
Thankyou Peter for the 5 Star Review, your support is invaluable to us, and we thank you for entrusting us with your gifting needs. Wishing you and your family a Happy Festive Season and all the best for 2026
PG Customer Support
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