I have used these people for about 8 years for my domains, and then decided to also try theire one website with free ssl and email hosting service @ £20.00 per year. Customer support is exceptional,... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
After being hosted by Purely for over fifteen years our company needed some expertise in a hurry and Jamie at Purely delivered. No fuss, no bother, just got a tricky job done for us in very short orde... Se mere
Today as on many other occasions purely.website came through for me. Mine is a small site and my monthly payments correspondingly modest - a few pounds a month. Yet each time I've needed help they'v... Se mere
Virksomheden har svaret
They are rubbish their customer service is virtually non-existent... Just in case you find that they don't do what you need its too late, even within 30 mins you and ask for your money back... you'r... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
Our mission is to make professional online presences accessible to everyone through low cost domain names, website hosting, email and related services.
Kontaktoplysninger
39 Mowbray ST, S3 8EN, Sheffield, Storbritannien
- 0114 443 2222
- purely.website
Har besvaret 100 % af deres negative anmeldelser
Svarer typisk inden for 1 uge
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Outstanding customer service, great to deal with
After being hosted by Purely for over fifteen years our company needed some expertise in a hurry and Jamie at Purely delivered. No fuss, no bother, just got a tricky job done for us in very short order. I cannot recommend these guys enough, in times when customer service is usually a robotic nonsense, Purely have the human touch.
Excelente and simple
Excelente, simple and efficient. No long fancy marketing stories just the pure facts
Unexpectedly Great Service
For the starters who would like to publish their website with a convenient price, this is a go. Honestly, I did not think that the service would be this great. The control panel is very organized and The customer service is very great, fast and effective. When I have some technical problem with my web page, I could easily contact them and the reply is very fast except that one time which is at 2am in the morning.
These guys are consistently amazing
These guys are consistently amazing. I have gradually moved more and more of my domain and website business to them, and have not regretted it for an instant.
Always available. Always helpful. And great prices too! I strongly recommend.
Nothing but praise!
Today as on many other occasions purely.website came through for me. Mine is a small site and my monthly payments correspondingly modest - a few pounds a month. Yet each time I've needed help they've responded - in every case successfully - as if to a huge outfit with a platinum service level agreement.
My problem today was, not for the first time, a rogue script - hardly the responsibility of purely.website - on my site eating up disk space to slow performance to a snail's pace. They fixed it, told me how to prevent its recurrence, and made my day!

Besvarelse fra purely.website
Sends unsolicited marketing emails
Sends unsolicited marketing emails. I should not have to unsubscribe from your marketing list when I never signed up in the first place.
I'm sure I'll get a limp apology in response to this negative review, but I have my doubts you'll stop doing it.

Besvarelse fra purely.website
A breath of fresh air
Purely.website is a breath of fresh air in this world of web hosting. I made the decision to move to them recently when my old host tripled their prices and reduced support hours.
Purely however are very affordable and their support is top notch! I've used the chat a few times and got quick and great reponses every single time.
I love that they provide a small plan for when you only have a basic web site, yet it has all the bells and whistles should you need them (though even the larger plans cost less than most web hosts)
If you are in a similar boat as I was, they come highly recommended.
Excellent service and support.
Each time I interact with Purely, I'm more and more impressed. They know their stuff, the products and services are excellent and great value for money, especially UK domains. Support is professional, proactive and quick. Very happy that I moved from my old registrar to Purely.
A worthwhile journey
I am in the process of moving my websites to purely.website.
So far, I am very impressed. After a bit of a learning curve, their interface is easy to navigate and powerful features are relatively easy to set up.
Customer support has been fantastic, guiding me through the fine details of more advanced features that I am wishing to implement.
I don't believe that it's possible to beat their prices which are highly competitive – whilst performance seems as good or better than my previous provider.
In an age where so many service providers are increasing prices with bloated features that are, in my view, frankly unnecessary for most people - purely.website seem to be filling a much needed gap in the market. Long may it continue!
A worthwhile journey so far.
They have everything I need
They have everything I need, with only a few flaws. But they answer quickly, relatively quickly! I like it that the price is accessible to poor people.
Helpful and solved the problem I was having
I find the email renewal reminders are timely and had no problems thus far with the service. The chat help function was also great recently. Very patient, understood exactly what needed doing and was sorted quickly.
Good value hosting and great customer…
Good value hosting and great customer support, locked myself out my account and they had me logged in within minutes.
Excellent support and communication…
Excellent support and communication throughout the whole migration process. A very positive experience with helpful and patient support throughout.
Patient with my basic IT skills
I only have very basis IT skills and they were very patient and helpful in answering my questions. I was having trouble transferring my website from another hosting provider and they managed to sort it out for me
Problem solved in no time
I was confused on how to do something with my domain. Tried to use the chat but was unsuccessful. Sent a ticket and had a response within an hour. Problem solved by Jamie. Super helpful and friendly service.
Great Domain & Website company Purely.website (PIPETEN)
Since using Purely.website (PIPETEN) i can throughly recommend them. This company is at the forefront of pricing, support, easy to use DNS controls, easy to use control panel, and most importantly their Customer & Technical support department's are very helpful. I'm now transferring all my 100+ domains to them and no one else. If you have one domain or many, if your technical or non technical i would defiantly recommend them to anyone looking for a complete domain purchase / control and website services.
Great support team!
Having been with Pipeten for the last 8 years and now having migrated to its sister entity, Purely, I can recommend the hosting service.
Customer support has been absolutely excellent, especially with issues I was facing with migrating from the legacy Pipeten platform to the new Purely hosting service.
I thoroughly recommend Purely.
10+ Year customer of Purely (and PipeTen)
I have been using Purely (and PipeTen before that) for over 10 years to host my websites.
Throughout they have been excellent and provided an outstanding service for an extremely competitive price.
Their real value comes from their customer service. Whenever I have needed support the team has always gone above and beyond and provided comprehensive advice and support.
I recently needed to migrate my hosting service from the legacy PipeTen service and I looked around at the various options. It was the previous experiences with the customer support that kept me with Purely. I also found that the new hosting packages provided by Purely met the needs of my clients.
I would happily recommend Purely.
The support from the Team is amazing
The support from the Team is amazing - never disappoints. The UI for managing the hosting is really easy to use. Defo would recommend and will be using them again for WordPress hosting.
Excellent customer service
Excellent customer service! Jamie provided us with clear instructions and we were able to easily follow them and get the enquiry sorted. We highly recommend Purely.website.
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.