bought 3 items, a skirt, shorts and leg warmers. literally waited ages to receive them and when received they all fit a little small so tried to return (the order was £150 and desperately wanted the m... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
It feels like proper clothing meant to last, not just for a photoshoot. The detailing is precise and matches the photos perfectly. Shipping was faster than expected, too. If you want to manifest your... Se mere
I had a few issues with the shipping company, so I contacted the shop's staff for assistance multiple times and they were very nice and understanding all the time, and helped to make sure that the pac... Se mere
I was afraid I wouldn't get my item on time because DHL took a week before getting updated, but it ended up arriving without any delay ! I ordered a dress and the details are insane, it fits me perf... Se mere
Virksomhedsoplysninger
Oplysningerne kommer fra forskellige eksterne kilder
PUNK RAVE is the first brand to introduce PUNK, GOTHIC, LOLITA, VISUAL KEI style. Our company has its own Design Team and production supply chain. Punk Rave provides clothing for both women and men (t-shirts, shirts, dresses, skirts, coats, pants, swea...
Kontaktoplysninger
Schweiz
- staff@punkrave.ch
- punkrave.ch
Har besvaret 33 % af deres negative anmeldelser
Svarer typisk inden for 24 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Exchange
Thx the exchange of the trousers was easy.
Thx to Emanuele
Everything is so good here including…
Everything is so good here including the Service. Very friendly and helpful Team.
It is great to shopping here.
tutto professionale
tutto professionale, sicuro e di qualità.
Un ringraziamento speciale a EMANUELE dello staff che è sempre disponibile
Nice clothes - great customer service
Punk Rave is a well-known brand that produces beautiful, good quality clothing. Unfortunately, the garments tend to run small and it is difficult for thicker people to find something that fits. The plus size category in this online store finally provides a remedy. I ordered the same top in two sizes to try on and am relieved that it worked so well. The top is very nice, the shipping was completely hassle-free, the return shipment was also very smooth and the customer service is very nice and fast. If I find something that fits me again, I will order again!
Ottimo servizio clienti
Servizio clienti velocissimo ed efficace.
Un ringraziamento in particolare ad EMANUELE che mi ha saputo aiutare nel migliore dei modi in maniera rapida e super efficiente. Soddisfatto 100%. Grazie Emanuele.
Schneller, freundlicher (englischer) Kundenservice
Sehr freundlicher und schneller Kundenservice. Jedoch nur in Englisch. Wer hiermit Probleme hat, sollte es vorher wissen. Ansonsten absolut nett und wirklich schnell im Antworten.
JUST THE BEST STORE
The best store on planet earth I've never had such a satisfactory experience because the manager treated me in the best possible way as if I were a very close friend and resolved my problem with great effort, I was really moved by the quality of this store omg T.T
Great seller
Great seller , safe purchase, very fast
I recommend the store again, and I will continue shopping with them, thank you.
Amazing service
Amazing service: I had to send back a few items; my contact was very friendly and the responses and the whole process reliable and unbelievably fast.
Great customer support
I Had some issues with my Order, but Emanuele handled it super well! Due to him i got everything on time. Thanks for that 🖤
top customer support
top customer support! Emanuele was professional and very kind... the item is gorgeous and very comfortable, punk rave always has a high quality of products, I can't wait to buy more clothes!
Excellent Customer Service Experience
The customer service assisted me very well regarding the status of my order, and I also received a prompt response when I wanted to return an item.
Sono un cliente, ma...
Quando ho avuto da fare qualche richiesta (come per es. un reso ecc.), mi sono interfacciato con Emanuele dell'Helpdesk, ch'è stato sempre gentilissimo e presente. Ad ogni modo, Punkrave, potrebbe migliorare sul sistema delle spedizioni, per accorciare le tempistiche in generale.
Great customer service
Started out not so good, because our package never showed up because it was sent to the wrong address. We were in contact with FedEx who sent it back without really giving us any notice.
We forgot about it, and about 4 months since the failed delivery passed until we reached out Punkrave's customer service.
Even after such a long time they were super helpful and offered to either send another item or our money back. They answered really quickly, and if I had been quicker to respond the whole thing could have been resolved within one day.
Awesome Customer Support
We bought this awesome kilt, but chose the wrong Size. Even so the order was already too long ago, we could still send it back and get a bigger Size without any trouble. Thank you!
great quality and service
Great communication and fast response to a shipping problem
My package was returned to the shop because of a mistake at my local delivery service. I contacted Punk Rave helpdesk via the Returns/Exchanges/Refunds page on the website. They responded quickly via email and within 2 days the item was shipped again with a new tracking number, no additional shipping charges or complications at all. Thank you!
Passato 1 mese dall' acquisto
Passato 1 mese dall' acquisto.
Intanto non hanno fornito un tracking, poi non rispondono.
Merce non pervenuta.
Ho avviato la segnalazione alla polizia postale ed alla Finanza. Questi siti devono chiudere, oltre che usare un marchio di fama probabilmente contraffatto.
Non acquistate online.

Besvarelse fra Punkrave
The fastest refund ever!
Very kind and helpful support
Quick response to my request (even on a bank holiday), very kind customer support and fast help.
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.







