I had purchased a new shower head and planned to install it myself. However, the combo rain shower + hand held device, with multiple control options, looked more complicated than any I had done befor... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
The tech was unfamiliar with my GE dryer and charged more than expected without resolution. Then proceeded to provide me with an absorbent amount of money to repair the unit that was beyond its value... Se mere
Virksomheden har svaret
Making the appointment with puls was easy. Farid came, assessed the problem, and fixed it immediately. Very knowledgeable and explained the problem in detail. Thank you, Farid and puls.
Virksomheden har svaret
Technician Josh showed up early after checking with me. He was very personable, explained what he would do and the charges. It took him only 10 minutes to solve our problems and let us know how to pre... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Oplysningerne kommer fra forskellige eksterne kilder
For the ups and downs of digital life. Expert techs at your door, 8AM-8PM, 7 days a week.
Kontaktoplysninger
4,1
God
6 t anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 100 % af deres negative anmeldelser
Svarer typisk inden for 24 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
I requested service on-line late on…
I requested service on-line late on Friday. A knowledgeable Technician showed up before 10:00 a.m. on Saturday. By 11:00 a.m. my dryer was working. It was a clean, easy experience. The Tech called to let me know what time he would arrive. I did not spend anytime waiting! I give them high marks for responsiveness and the problem seems to be resolved. The Technician did a good job w the clean up too. I did not have to move anything, reinstall the bi-fold door ...nothing! Service, Knowledge and Solution ..thank you.
9. maj 2026
Uopfordret anmeldelse
Besvarelse fra Puls
Thank you so much for counting on us! We delight in providing excellent and convenient service to our valued customers. We really appreciate the feedback, and we hope you have a great day!
Very professional and punctual
Very professional and punctual. Great explanation of the work that needs to be done.
9. maj 2026
Uopfordret anmeldelse
Besvarelse fra Puls
Thank you so much for your business and for leaving a 5-star rating. It is always our pleasure to provide the quality and convenient service you deserve. We are lucky to have customers like you, and we look forward to servicing you again in the future.
Besvarelse fra Puls
Thank you so much for your business and for leaving a 5-star rating. It is always our pleasure to provide the quality and convenient service you deserve. We are lucky to have customers like you, and we look forward to servicing you again in the future.
If I could rate zero stars I would
If I could rate zero stars I would. Completely fraudulent. We have warrenty to cover appliances out of warrenty; otherwise, why would we need a home warranty.
Our ice maker was leaking water. We had to pay an additional $89 for a repairman. He came and was her a minute and said we needed a new ice maker and it would be covered. He just needed a code from souls.
After two days Puls called and said they couldn’t cover repair of replacement because our refrigerator was out of warrenty. What ARS we paying for?
I am reporting these fraudulent practices to BBB and any other pertinent agencies.
DO NOT buy a warrenty from this company. It takes phone call after phone call for someone to even answer the phone. After having them for two years I had to send proof of our membership. They didn’t even have a record after taking payment month after month.
BEWARE!!!
5. maj 2026
Uopfordret anmeldelse
Besvarelse fra Puls
Hi Mac, thank you for providing us your feedback and expressing your concern. We sincerely apologize for what has happened and would like to help the best we can to rectify the situation.
Usernames often aren't the same as the contact information we have; would you please provide me with your contact information that the appointment would have been booked under (email, phone #, full name). Please reach out to us at 860-596-0177 or email us at support@puls.com for immediate assistance. Thank you!
Service tech is very slow to get quote…
Service tech is very slow to get quote for ice maker repair. It’s been a week and I’ve heard nothing. I get emails to be patient but I am very frustrated at the customer service response. I have emailed the company and it seems it falls on deaf ears.
1. maj 2026
Besvarelse fra Puls
Hi Sam, thank you for taking the time to share your experience with the Community. Customer feedback is very important to us as it gives us crucial insight into what we need to improve on to better our market performance and ensure customer satisfaction. We never wish to disappoint or inconvenience you in any way.
We will be looking into this further and see what we can do to resolve the issues you experienced and what we can do to help you feel better about your experience with Puls. We'll be reaching out to you via email for updates.
unrepaired
`Tech person, William, was very knowledgeable, and honest, but would cost as much to repair, new motor and some other part, didn't make it cost effective. He recommended replacing the washing machine. It wasn't spinning strong enough to remove water in clothing on final spin. therefore the 3 stars because nothing was fixed.
4. maj 2026
Besvarelse fra Puls
Hello, Yvonne. Thank you for sharing your feedback and for informing us about the drawback on the inspection service done on the washer.
We are happy to hear about your feedback on the technician's service, as he provided you the comprehensive inspection along with the estimate to repair your appliance. However, we would like to apologize as it appears that the outcome of the appointment was not the service that you were expecting. Sometimes, technicians provide a temporary repair and set proper expectations, but in order to avoid causing further inconvenience, they recommend appliance replacement, especially if the repair option is already not cost-effective and practical for long-term use.
Nonetheless, we will make sure to relay your positive remark to the technician. In case you have any questions or concerns, feel free to let us know.
Puls is a worst company you can work…
Puls is a worst company you can work with. They charge an astronomic fee for service. Just to fix a microwave I had to pay $700,otherwise they charge you $120 service fee. After paying the $700 the microwave had another problem in less than few weeks. They wanted to charge me $350 for this. They are blood suckers and use you to the bones. To cancel the membership, I have to pay $130.
5. maj 2026
Uopfordret anmeldelse
Besvarelse fra Puls
Hello, Ayman. Thank you for sharing your feedback and experience. We would like to sincerely apologize for the unsatisfactory service, inconvenience that this has caused you, and more importantly, the dissatisfaction with the pricing.
The cost of the service varies on the repair needed, condition of the unit, the part needed and its availability with the suppliers, and how tedious the repair is. We never charge our customers beyond the standard price, and we always make sure that our technicians get an approval first before repairing the appliance.
Our support team will contact you directly regarding this matter, and we hope that we can resolve this promptly. You may also call us at 860-596-0177.
Alex really helped us to expedite a…
Alex really helped us to expedite a part so dryer could be fixed today instead of next week
4. maj 2026
Besvarelse fra Puls
Thank you so much for your business and for leaving a 5-star rating. It is always our pleasure to provide the quality and convenient service you deserve. We are lucky to have customers like you, and we look forward to servicing you again in the future.
Besvarelse fra Puls
Thank you so much for your business and for writing such an awesome review. It is always our pleasure to provide the quality and convenient service you deserve. We are lucky to have customers like you, and we look forward to servicing you again in the future.
Besvarelse fra Puls
Hi Fariba, apologies for the issue after the most recent repair. We would like to help the best we can. An email has been sent to you with a link for us to go through our Guarantee process. Thank you!
The repairman came to fix out dryer
The repairman came to fix out dryer, said it was repaired and $300 later it is still not working. Would not recommend this company.
3. maj 2026
Besvarelse fra Puls
Hi Team, apologies for any inconvenience caused after the repair. Upon reviewing your account/record, this is being handled by the Guarantee Department, and they'll be keeping you posted via email. Thank you!
Besvarelse fra Puls
Thank you so much for your business and for leaving a 5-star rating. It is always our pleasure to provide the quality and convenient service you deserve. We are lucky to have customers like you, and we look forward to servicing you again in the future.
The service was excellent
The service was excellent, professional, and it was easy to find what I was looking for!
2. maj 2026
Besvarelse fra Puls
Thank you so much for your business and for writing such an awesome review. It is always our pleasure to provide the quality and convenient service you deserve. We are lucky to have customers like you, and we look forward to servicing you again in the future.
Orlando did a great job repairing our…
Orlando did a great job repairing our dishwasher. He determined the issue quickly and repaired it quickly. He was very helpful.
1. maj 2026
Besvarelse fra Puls
We are so glad that you found us and that we were able to provide the quality service that you deserve. Thank you so much for trusting us. We will make sure that Orlando gets the recognition he deserves. Please know that we will always be here if you need us.
Our technical was knowledgeable and…
Our technical was knowledgeable and very friendly. He solved our freezer problem and worked efficiently and neatly. I would definitely use this company again.
We were able to get a same day appointment within 3 hours!!
2. maj 2026
Besvarelse fra Puls
Thank you so much for counting on us! We delight in providing excellent and convenient service to our valued customers. We really appreciate the feedback, and we hope you have a great day!
The repairman said the company doesn't…
The repairman said the company doesn't cover anything under warranty. However I called the wrong company for repairs. The repairman did stay and figured out the problem. He was very nice
2. maj 2026
Besvarelse fra Puls
Thank you so much for your repair request with Puls! We are pleased to learn about your positive experience with us, and we really do appreciate the recommendation. Have a wonderful day!
Great Service and Follow Up
Mathias was on time, professional and knowledgeable. Even though he had to return the same day, he did it promptly, identified the problem and ordered the part.
2. maj 2026
Besvarelse fra Puls
Thank you so much for counting on us! We delight in providing excellent and convenient service to our valued customers. We really appreciate the feedback, and we hope you have a great day!
Good service technician knew washer repair what to do…
Good service technician knew what to do right away. He fixed it right away . The only complaint would be a little expensive
1. maj 2026
Besvarelse fra Puls
Thank you so much for the recent service request to us and for sharing such wonderful feedback with the Community. We are so delighted to learn of your experience with us. We also passed your message to the technician assigned to the service, who was very happy to see your feedback. Thanks again, Erich!
The service by the tech was great but
The service by the tech was great. He was informative, polite, and efficient. The only thing I was not happy about was the ad saying I would get a fair price for the service. I just think $250 for the cost of a less than one-hour simple repair was more than I expected. The last time I had an in-home repair done was just a few months ago by a different company; the maintenance cost was $150. Fair is fair; $250 is not.
1. maj 2026
Besvarelse fra Puls
Hi William!
We appreciate your feedback regarding your recent service with us. Puls' standard pricing estimates are based on the average rates in and around your state. Our technicians do not base the repair cost on the time they spend working on the appliance; the pricing is determined by which part needs to be replaced. Nonetheless, thank you for choosing Puls.
Besvarelse fra Puls
Thank you very much for the 5-star review, Micki!
We work really hard to provide quality service to our valued customers. We are happy to know that it reflected on your appointment. Please let us know if we can assist you in the future.
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.