I ordered glass and 'fragiles' internationally which always comes with a bit of anxiety. When the package arrived I had to laugh because it looked like they had prepared it for re entry from spa... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Everything from the time I ordered to the time the product was delivered, all communication was wonderful! I was kept up to date on tracking info, any changes and even received a picture of the produc... Se mere
E-Rig works perfectly! Very helpful support, I was going through fraud around the time I ordered this and accidentally flagged them. (My fault) but they emailed me and made sure I was enjoying my prod... Se mere
Great customer service support. They helped me track the package and kept me updated on any changes that may have affected delivery. After customs confiscated the first order they sent a replaceme... Se mere
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har ikke besvaret negative anmeldelser
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Best customer service ever
Best customer service ever. There was an issue with shipping, but they compensated nicely. Will continue to shop here.
Everything went well
Everything went well. I ordered off of here a while ago and didn’t hear back for a while but then after a few weeks I got shipping updates and it arrived shortly. Shipped into Aus and happy with it.
Great compagny with a good…
Great compagny with a good communication
My parcel sas lost by my local delivery and the made a new send very fast
I recommand!!!
Awesome store with good deals
Replies quick. Talks about the delays. Good priced products.
Still waiting for my items after two…
Still waiting for my items after two months it’s still not here shipping can definitely be better
Amazing Customer Service
The Customer Service from this company is beyond top notch and others could learn something from them. Their merchandise is excellent as well. You will not be sorry you shopped here! I will be back.
Excellent people excellent service they…
Excellent people excellent service they will go above and beyond never had one problem Kathy help me out she was amazing and so kind and very helpful thank you guys so much
These guys are great and care about…
These guys are great and care about their customer base. Nothing but good things to say.
Great customer service
I would give this a 100+ rating if I could they were extremely helpful with my situation 100% good customer services my item arrive and one piece was defective and they sent me 2 brand new pieces instead for the wait and was completely understanding thank you puffingmaster😀👍
Highly Recommended - Great Service
Out of all the companies I order from online this one is very easy to work with and check in to make sure I got my packages delivered. Very knowledgeable staff on their products
3 months later still haven’t received…
3 months later still haven’t received my order it finally says delivered and I haven’t gotten it.
Edit: after 3 months of waiting and being given a false tracking number (I contacted the post office puffing master stole someone else’s tracking number and gave it to me ) now they keep harassing me to change the review so here I am changing the review to tell you to stay as far away from this company as possible. You will wait and never receive your product but they’ll send you cheap “gifts” to keep you waiting. Then when you finally ask for a refund they’ll only refund part of the order because “you received some of it “ after making you wait THREE MONTHS and then send you messages about changing your review because “it really hurts them” I ordered from discount e nails and had my core 2.0 within a week definitely recommend them over puffing master if I could give negative stars I would. Worst experience online EVER!
Excellent customer service and service…
Excellent customer service and service after the sale. I ordered some items that were delayed in shipping at no fault to the seller. The seller kept me informed about the delivery the entire step of the way and even sent a free gift because of the delayed shipping. Thank again for the level of customer support you provided its greatly appreciated!!
I placed the order easily they were the…
I placed the order easily they were the only place online that had the rig I wanted! I was easily able to immediately start tracking my order all the way to my front door! And the rig is as awesome as I thought it would be. I'd highly recommend this store to anybody looking to improve their smoking needs!
Can’t fault them there was a little mix…
Can’t fault them there was a little mix up at my end and he was there to re sure me that everything was ok and the price was excellent 10/10
fantastic service
fantastic service have been in contact with them via email and ordered a bong where the glass nail itself broke on the glass dome and they sent a replacement very quickly and I will definitely come back and buy from them again
Great customer service
Great customer service! Extra care was taken to ensure my glass bottle made it safely.
I will definitely use Puffingmaster again in the future.
Thanks for the awesome experience.
Should def use a different shipper…
Should def use a different shipper ordered my device back in December and still haven’t received it. Hope they get this fixed cause I hate leaving bad reviews.
Update: seller is reshipping the item with a different carrier. If this one is received I’ll change my review to how the product performs
Ok well I did get the item and gotta be honest it works great. Solidly built and easy to use. If it wasn’t for the shipping issues this would have been a 5 star review.
Seller was great and open with communication and…
Seller was open with communication and product was awesome.
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.








