The booking process is simple and easy. All the booking documentation was really clear and super quick to arrive. We were contacted the day before to ask if there were any questions, Finding the apart... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
We thoroughly enjoyed our stay at Valley Retreat, it was just perfect for the five of us. The property is extremely well appointed and set in a lovely quiet location with just a short walk (10... Se mere
We spent most of our stay in and around Tenby / Penally blessed with sunny weather for our stay so never ventured out with the car as we didn't feel the need to explore having visited Pembrokeshire be... Se mere
I rented an apartment in Tenby. There were issues with cleanliness, broken kitchen equipment, temperature & lack of basic essentials & communication. What I found interesting was the lack of interes... Se mere
Virksomheden har svaret
Har besvaret 80 % af deres negative anmeldelser
Svarer typisk inden for 1 uge
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
We booked St marys view tenby kiln…
We booked St marys view tenby kiln Park. Cost for 2 weeks just over 3 grand .Nice and clean couldn't fault it .soon after a day horrible smell of drains stunk .
Says on advert 7 St marys view on the quiest Park..we've had a fun fair right out side of my lodge loud music very loud music from 6pm till 10pm every night .screams and screaming from the fair..cant relax after a day out visiting tenby and surrounding places ,cannot relax or watch tv cannot hear the tvs ..this is the loudest night from the fair wed evening 9th August..thank god going home 11th after 14 days of hell ..ive hered going away to come back relax and stress free , cant wait to go home for peace ..I complained said what a delightful fellow we are , ignorant reply ..
I replied how would she like a fun fair parked outside of her house for 2 weeks..Ive been on hundreds of caravan holidays in the UK ,,never minded the music from the camp which I expected..but a fun fair out side my window with speakers very loud .not talking average speakers ?????.
Good honest company
Had a great time, Puffincottageholidays were great sorting out a problem of my own making.
I would recommend and use again.
Fantastic views at Sea View Apartment…
Fantastic views at Sea View Apartment in Saundersfoot.
Greeted with tasty Welsh biscuits and wine on arrival, the flat had all the amenities we could wish for.
The booking process couldn't be easier via their website and the Puffin staff were so helpful with information for our stay.
Staying above a busy village pub, we didn't know what to expect but the noise was minimal and all quiet at a reasonable time in the evening.
we cannot wait to stay again next year!
Thank you Puffin x
Avoid like the plague
We rented Bettys Nook apartment in Saundersfoot and we had a horrible experience.
The house had mould in the windows, curtains and it was dirty. The lady who works for the agency that manages the house never apologised and her emails were rude. They sent the cleaner who was very polite and apologetic. The cleaner explained that the house had recently passed from one agency to another and they didn’t do the overdue deep clean. We were also informed that the house had a problem with mould. The cleaner removed the net curtains that were full of mould. When we told this to Vicki and asked for compensation we received rude emails and we were called liars and that the cleaner never said anything and that she had photos (the cleaner never took any photos) . She also commented that she wished she hadn’t rented the house to us. You will be dealing with someone that has no manners. In a very rude email we were told to leave first thing in the morning and our money would be totally refunded but late at night and on a bank holiday weekend we couldn’t find alternative accommodation so Vicki sent us 2 links with other accommodation according to her of similar price but everything was fully booked or extortionate. We told her that we couldn’t find anything suitably available and we received a conflictive and cheeky reply, saying she was glad we liked her property more. At that point we informed her that we would prefer to communicate through booking.com as she was very rude and her answer was that hopefully we wouldn’t need to get in touch any more. Beware, if you report a problem you won’t get an apology and you will be called a liar. The house is in a location that doesn’t look very good, like a council estate. The cleaner was the best person we dealt with. If the house had a deep clean it would actually look OK on the inside.
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Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
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