Product quality and prices are good. Mixed experiences with order times. Previous orders have arrived quickly with good communication. Latest order took 3 weeks to arrive after multiple unanswered e... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
I've been trying Hydrowhey for a while and I was pretty impressed. The taste was awesome,i have tried both vanilla and chocolate and it wasn't gritty like some other protein powders I've had in the pa... Se mere
This is the second time I've purchased Optimum hydro whey protein. Thank you for your consistent promptness. It's very expensive in comparison to other proteins, but it's the best protein I've ever ha... Se mere
Whilst my order took a month to be delivered they did eventually get in touch to explain . Product delivered exactly as ordered. Legit business perhaps just with a few teething issues.
Virksomhedsoplysninger
Skrevet af virksomheden
We are Australian owned and operated Fitness Supplements based in Melbourne, with a Melbourne warehouse offering price competitive Fitness Supplements. ProSupplements was established in 2020 by a group of committed sports enthusiasts cognisant of healthy and effective nutrition.
Kontaktoplysninger
3214, North Shore, Australien
- 1300 189 668
- accounts@prosupplement.com.au
- prosupplement.com.au
4,0
God
299 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 75 % af deres negative anmeldelser
Svarer typisk inden for 1 måned
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
After emailing about a issue the team…
After emailing about a issue the team was generous in customer services so far one of my few best supplement suppliers
16. marts 2023
Uopfordret anmeldelse
quick delivery and easy
quick delivery, website easy to navigate, 11/10, and yeah was a humbling experience.
6. marts 2023
Goods received in good condition
Goods received in good condition. Well priced. Fast delivery as well as good tracking communication.
22. februar 2023
The lid of the protein was really full…
The lid of the protein was really full of dust, I consider you can check this before sending to the customer! Apart from that everything was okay.
15. februar 2023
Besvarelse fra ProSupplements
Hi Maria,
Thanks for the constructive feedback. We will ensure all our protein powders for future orders go out dust free! For some reason this one had collected an amout of dust, due to it's location on the shelf.
Best Regards
David
ProSupplements
power house supplements is the best…
power house supplements is the best selling place as they ship fast and have good service and give you the best experience when shopping there
12. februar 2023
Price and service great
28. februar 2023
Just good fast service
20. februar 2023
Not on time after many time mail and…
Not on time after many time mail and again part missing i first time order but its notgood
22. januar 2023
Besvarelse fra ProSupplements
Hi Jasdev,
Apologies, on this occassion new supplies were not received in time as expected. Apologies indeed for the less than timely order delivery.
Best Regards
David
ProSupplements
Great Recovery
I initially didn’t receive my order but David at Prosupplements got another order out to me by express mail. Great service.
30. januar 2023
Great service
I recently had an issue with my delivery, David quickly acted and resolved the issue for me.
Will purchase from them again.
26. januar 2023
Terrible Delivery Time and Customer Service
I placed an order 9 days ago and never received a dispatched tracking order email. Then tried to contact them and after 2 days still did not hear from them. Terrible Delivery and Customer Service and I just wasted my time.
23. januar 2023
Uopfordret anmeldelse
Besvarelse fra ProSupplements
Hi Eric,
Apologies we discovered a number of the products in your order were out-of-date, and were waiting on new supplies to arrive, and down staff during the Australia Day long weekend. Apologies indeed for the less than timely order delivery.
Best Regards
David
ProSupplements
Could be better if I was updated more…
Could be better if I was updated more on my order, the couriers your chose to ship with also not great could not access the tracking details. The good thing was the product was great loved that.
16. januar 2023
Besvarelse fra ProSupplements
Hi Sahara,
Apologies for the confusion with the tracking details. Australia Post usually requires 1x day before tracking details are uploaded to the corresponding tracking number. We have taken note of your comments regarding the tracking details email. Super pleased to hear you are happy with the product.
Best Regards
David
ProSupplements
Received everything ordered on time and…
Received everything ordered on time and in good condition
10. januar 2023
The customer service was outstanding
The customer service was outstanding. They went beyond my expectations
8. januar 2023
Fantastic product with best prices on…
Fantastic product with best prices on the market. The fast delivery time was very impressive as well.
18. december 2022
Great customer service
I was sent the wrong product and contacted through their link to rectify this. They were quick to rectify this issue and sent me the correct product express as well as a free shaker and samples.
7. januar 2023
Besvarelse fra ProSupplements
Hi Ants,
Apologies for the incorrect product sent. We don't seem have a record of your direct message?
Could you please send an email to accounts @prosupplement.com with your Order# Number so we can send the correct item out to you asap?
Best Regards
David
ProSupplements
Convenients
1. januar 2023
Best selection and best price! …
ProSupplements Australia has the best selection of products that I am interested in.
The pricing was fair and they provided free shipping because I bought a few products.
I will be a returning customer in 2023!!!
2. december 2022
Great Experience- will shop from again
Shipping arrived at expected date. The item came not broken. I will be purchasing from pro supplements again due to the good experience and trusting the Australian handing.
26. december 2022
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
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Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.