Product quality and prices are good. Mixed experiences with order times. Previous orders have arrived quickly with good communication. Latest order took 3 weeks to arrive after multiple unanswered e... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
I've been trying Hydrowhey for a while and I was pretty impressed. The taste was awesome,i have tried both vanilla and chocolate and it wasn't gritty like some other protein powders I've had in the pa... Se mere
This is the second time I've purchased Optimum hydro whey protein. Thank you for your consistent promptness. It's very expensive in comparison to other proteins, but it's the best protein I've ever ha... Se mere
Whilst my order took a month to be delivered they did eventually get in touch to explain . Product delivered exactly as ordered. Legit business perhaps just with a few teething issues.
Virksomhedsoplysninger
Skrevet af virksomheden
We are Australian owned and operated Fitness Supplements based in Melbourne, with a Melbourne warehouse offering price competitive Fitness Supplements. ProSupplements was established in 2020 by a group of committed sports enthusiasts cognisant of healthy and effective nutrition.
Kontaktoplysninger
3214, North Shore, Australien
- 1300 189 668
- accounts@prosupplement.com.au
- prosupplement.com.au
4,0
God
299 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 75 % af deres negative anmeldelser
Svarer typisk inden for 1 måned
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Great customer experience
Purchased product (Ultima Replenisher Electrolyte sachets) based on images supplied online as description was limited.
Product received was not exactly as advertised (flavour missing) as manufacturer had recently made changes to the product, according to customer service.
As a good will gesture, ProSupplements generously sent me a 102g Ultima Replenisher product with the missing flavour, which was very much appreciated.
Great to deal with a company that values its customers and seeks to make things right.
21. november 2022
great price and fast service
22. november 2022
Besvarelse fra ProSupplements
Hi xyz,
Very sorry to hear the incorrect product was delivered.
Could you please contact us via email accounts@prosupplementcom.au or phone 1300 189 668 so we can arrange the correct product to be sent out to you?
Apologies for the delay and inconvenience.
Best Regards
David
ProSupplements
As always great product and a…
As always great product and a reasonable price in my opponent. The delivery was on point. Keep up the good work.
27. november 2022
Take your money but don’t have stock
I ordered a tub of protein. Waited 6 days hadn’t even been sent out. I had to chase up and email them only for them to say they didn’t have my item in stock and now my money is on hold and I waited a week for my protein for nothing. Waste of time money on hold and spent a lot on shakes waiting for my order. Rubbish service
30. november 2022
Uopfordret anmeldelse
Besvarelse fra ProSupplements
Hi Ibrahim,
We're terribly sorry, our IT platfrom incorrectly changed the inventory on hand of a number of items. We sold out of all the Dymatize Nutrition Elite 100% Whey Protein flavours a number of months ago. Our Australian supplier of Dymatize products has been struggling to receive new supplies from the US. As no new supplies have been promised we have immediately refunded your order in full.
Apologies indeed for the delay and inconvenience.
Best Regards
David
ProSupplements
Customer Service Matters
Have yet to recieve the product, though intitial service from them greatly improved. Give them a 5 for customer service when contacted.
25. november 2022
Uopfordret anmeldelse
highly recommend
This is the second time I've purchased Optimum hydro whey protein. Thank you for your consistent promptness. It's very expensive in comparison to other proteins, but it's the best protein I've ever had. There are no side effects such as rashes, diarrhoea, or gout. It absorbs quickly and has a pleasant taste that is not overly sweet. It could be my imagination, but I feel like I'm recovering quickly after drinking. It is highly recommended for people who experience diarrhoea after consuming protein.
27. juli 2022
Great product
Great product, good price; however there should be an option available for faster delivery.
5. november 2022
Super quick delivery
Super quick delivery, good price, have only been taking KAGED l-caratine for a week, so I can’t honestly say it is super effective yet, time will tell.
3. november 2022
The product was exactly as order for a…
The product was exactly as order for a great price with prompt service. Could not ask for more than that, thank you
14. oktober 2022
Absolutely awesome service and super…
Absolutely awesome service and super quick delivery +++++
4. oktober 2022
Happy with product I take it daily.
24. august 2022
Was happy with delivery and it came…
Was happy with delivery and it came quick. The powder has a good taste and is useful.
29. september 2022
Quality
Great service, fantastic price and super fast shipping. Couldn't be happier.
15. september 2022
Thanks guys
Thanks guys , easy to deal with and my order was quickly delivered ,
Thanks
9. september 2022
Great prices - poor packaging
Great prices, but packaging was inappropriate for the size and weight shipped. Box had to be sealed properly in transit by Australia Post and 2 of the products were damaged, 1 irreparably when they arrived.
9. september 2022
Besvarelse fra ProSupplements
Hi Paul,
Very sorry to hear your order did not arrive in a satisfactory manner.
Could you please contact us at info@prosupplement.com.au to arrange a new item to be sent out to you, as the email address on your order doesn't appear to be working?
In the next couple of weeks we will be introducing more sturdy branded packaging to ensure all our orders arrive undamaged, as intended!
David Pro Supplements Australia
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
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Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.