Not happy with customer service sent two emails no reply - although the plan was simple and easy the choco bar was like eating polystyrene and nutrition bar tasted off . The soups were very bland and... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
I have done 4 rounds of 5-day fasting and can’t be more happy with results in terms of weight loss and health. Prolon obviously knows what they’re doing, fast is balanced, food is good (I really liked... Se mere
Virksomheden har svaret
Great experience & well planned with tasty products . Recommending spreading meals across the day which will make it easier for body & mind. Definitely worth doing for all health benefits that will co... Se mere
Virksomheden har svaret
I have completed 13 rounds of Prolon over the last 3 years. I don’t find it particularly difficult although day 3 can be a little challenging. It definitely makes me feel lighter and healthier. I woul... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
ProLon is a 5-Day Fasting Diet Program that activates the body's dormant ability to protect, repair and rejuvenate itself.
Kontaktoplysninger
19 Leyden Street, E1 7LE, London, Storbritannien
- info@prolon.co.uk
- prolon.co.uk
3,9
God
114 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 100 % af deres negative anmeldelser
Svarer typisk inden for 1 uge
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Not happy with customer service sent…
Not happy with customer service sent two emails no reply - although the plan was simple and easy the choco bar was like eating polystyrene and nutrition bar tasted off . The soups were very bland and starchy . It was bearable the taste as I wanted to complete my goal. I had constipation and bloating - didn’t feel hungry much but the olives were tasty
4. juni 2026
Uopfordret anmeldelse
Besvarelse fra ProLon UK
Dear customer, thank you for your feedback. We are sorry you did not receive our reply. On our part, we are committed to providing you a high-quality service, and to replying to all the queries we receive. If you did not receive feedback, probably your email ended up into our spam folder and we did not see it. We suggest you write to us again at info@prolon.co.uk.
Customer Care Team
Besvarelse fra ProLon UK
Dear Beth, thank you for your valuable feedback. We're happy to hear that you are satisfied with our Nutrition Bars, based on the Fasting Mimicking Technology!
Customer Care Team
Have been using prolon for years but…
Have been using prolon for years but unfortunately have to stop now. I found hair in one of the soups and I ordered 2 packs of chocololate chip fasting bars and the bars had 1-3 chips, basically the same as regular nut bars.
24. november 2025
Besvarelse fra ProLon UK
Dear Natalia, thank you for your report. Our sincere apologies for the inconvenience. We have reached out to you in private, so as to gather more details and start an investigation. Looking forward to hearing back from you!
Customer Care Team
Very slow delivery
Very slow delivery
Did not match the 48 hr promised
Was at least 10 days
13. november 2025
Besvarelse fra ProLon UK
Dear Paul, thanks for your feedback. We really apologize for the issues you encountered with your shipment. On our part, we are committed to providing you a high quality service and to finding the best solution for any need you may have. For any further needs, do not hesitate to reach out to us again.
Customer Care Team
Prolon Reset nutrition during therapy
I ordered Prolon reset product and adjusted my meal following the guidelines from prof Valter Longo "Fasting Cancer" book for people on chemotherapy. I liked the taste of the nuts bar, the kale and almond crackers, the olives and the pepper and onion soup. It looks like it helps with the chemotherapy side effects, which is great! Nutrition is very important during chemo and I hope and wish a further collaboration with the leading cancer clinics - HCA LOC, University College Hospital London and The Royal Marsden in UK - very useful for both patients and medical teams. It would also be nice to have the option for cancer patients - Chemolieve. Thanks a lot for the great product and service!
8. oktober 2025
Besvarelse fra ProLon UK
Dear Violeta, thank you for sharing your experience with us! A valuable feedback for anyone who wants to start a journey with the ProLon - Fasting Mimicking Diet.
Customer Care Team
Easy to do for 5 days
Prompt delivery. Easy to use with good instructions. Good taste. I stay home and have a quiet time whilst I'm fasting as I find that easier to stay in the routine of the 5 days. I don't find that I'm hungry. Although I have lost my excess weight (10lbs) pretty quickly (I did it 4 times over 4 months), which has been helpful, it's been about longevity and staying well as I head into my 70's. So far so good!
11. september 2025
Besvarelse fra ProLon UK
Dear Anne, thank you for sharing your experience with us! A valuable feedback for anyone who wants to start a journey with ProLon.
Customer Care Team
Works for me :)
4th time I've tried Prolon. I normally just go for the original. It's basic, but I really don't care about the soup flavour. It's more about the discipline, the ride and the reward for me. Lets face it the convenience of a managed plan for 5 days, with no cooking apart from heating soups is why people invest - and it WILL be hard for 5 days no matter what soup you have as the calories are so low. Plan your day around it and you'll be fine. For me day 3 was like a fog had been lifted - I tested and was in Ketosis. I felt amazing (and still do on day 4). Do it - 100% you won't regret it and you will be back for more.
8. september 2025
Uopfordret anmeldelse
Besvarelse fra ProLon UK
Dear Ian, thank you for sharing your experience with us! A valuable feedback for anyone who wants to start a journey with ProLon.
Customer Care Team
Second time doing the 5 day diet and…
Second time doing the 5 day diet and third time ordering from them! Amazing communication, golden standard products! Highly recommend
6. august 2025
Besvarelse fra ProLon UK
Dear Suelen, thanks for your valuable feedback. You satisfaction is our main priority!
Customer Care Team
First time I actually reduced my weight…
First time I actually reduced my weight with any dietary program . I highly recommend
31. juli 2025
Besvarelse fra ProLon UK
Dear Anwen, thanks for sharing your experience with us. We are happy to hear that you are satisfied with your ProLon journey!
Customer Care Team
Great service.Thank you.
29. juli 2025
Besvarelse fra ProLon UK
Dear Kristina, thanks for your valuable feedback. Your satisfaction is our main priority!
Customer Care Team
Great products, seamless service
The products arrived next day. I am in the midst of the 5 day and the first two days were a breeze! The third day I felt a little hungry so drank more of the magic FMD drink and could easily distract myself. The nut bars are delicious and filling. They easily get you to lunch…so I bought some more for when I am tight on time.
9. juli 2025
Besvarelse fra ProLon UK
Dear client, thanks for sharing your experience with us. We are happy to hear that you are satisfied with our products, based on the Fasting Mimicking Technology!
Customer Care Team
A very good experience
Very pleased to have completed the 5 day fast with ProLon. Was much easier than expected and felt great throughout. I've lost 6lbs and returned to my usual weight. Loved the breakfast bar and the choco bar! Most of the soups were lovely - did have to add pepper to a couple of them. All in all a very good experience.
30. juni 2025
Besvarelse fra ProLon UK
Dear Lucy, thanks for sharing your experience with us. We are happy to hear that you are satisfied with your ProLon journey!
Customer Care Team
Kickstarted my weight loss programme…
Kickstarted my weight loss programme ... felt unbelievably focused on Day 4 when autophagy really kicked-in!
25. juni 2025
Besvarelse fra ProLon UK
Dear Philip,
Thank you for sharing your experience with us.
We are happy to hear that you are satisfied with your journey with ProLon 5-Day!
Customer Care Team
Besvarelse fra ProLon UK
Dear KA,
Thank you for this valuable feedback.
We are happy to hear that you are satisfied with our products and the service we provide!
Customer Care Team
This is a truly magnificent product
This is a truly magnificent product. I have now done 3 FMD 5 day cycles, and not only feel fantastic, but have lost half a stone each time. The customer service is also very fast at responding, and increadibly helpful.
A refreshingly pleasant experience.
2. juli 2025
Uopfordret anmeldelse
Besvarelse fra ProLon UK
Dear Andrew, thanks for sharing your experience with us. Your satisfaction is our main priority!
Customer Care Team
Besvarelse fra ProLon UK
Dear Maureen, thanks for your valuable feedback. We are happy to hear that you are satisfied with your ProLon experience!
Customer Care Team
There is an issue over checkout
There is an issue over checkout. It automatically adds £30-£40 to the bill. The AI says this is a problem with the cart. Just posting to advise people to check their carts carefully
12. maj 2025
Uopfordret anmeldelse
Besvarelse fra ProLon UK
Dear Sarah, thanks for your report. We have replied to you privately, by explaining the details of the current promotion. It is linked to a specific discount code that automatically applies at checkout by setting the gift included as free. For any further needs, do not hesitate to reach out to us!
Customer Care Team
Besvarelse fra ProLon UK
Dear Amy, thanks for your valuable feedback. Your satisfaction is our main priority!
Customer Care Team
Not happy with the customer service of…
Not happy with the customer service of this product… sent them 3 emails and no reply
10. april 2025
Besvarelse fra ProLon UK
Dear Parveen, thanks for reporting. On our part, we are committed to offering you a high quality service and to finding the best solution for any need you may have. In truth, we inform you that we already replied to your request, but we are still waiting for your answer. We will forward the email again, and we suggest you check in your spam folder, too.
Customer Care Team
Fabulous products
10. april 2025
Besvarelse fra ProLon UK
Dear Daniela, thanks for your valuable feedback. We are happy to hear that you are satisfied with our products, based on the Fasting Mimicking Technology!
Customer Care Team
Dette er Trustpilot
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