Stunned actually. No longer used to service like this. Jacque was extremely prompt via email and then beyond excellent when we had to make a follow up call. Explained two technophobes through what is... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Just moved into a new build and our EV charger didn’t have the sticker on the side with the serial number so we were unable to register it on the app. I rang and spoke to Lewis who was so helpful and... Se mere
Just bought a new Audi hybrid. Used my Project EV which i have owned for 3 years to charge up the car. First 3 times instead of charging the battery it actually drained the battery. I contacted Pro... Se mere
I had problems connecting the charger to the app after the RFID card stopped working. Paul and his colleagues were very helpful in resolving the problem replying promptly and with patience as I am not... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
Powering the future of electric vehicles, one charge at a time. Project EV specialise in providing the UK’s most cutting-edge electric vehicle charge points for all locations. Our full range extends from 7.3kW AC, up to 360+kW DC. So, whether you're looking for an EV charger for your home, business or fleet, we have the perfect EV charger to meet your needs.
Kontaktoplysninger
Unit 1 Lakes Court, DE13 9PD, Burton-On-Trent, Storbritannien
- 0333 733 0333
- enquiries@projectev.co.uk
- projectev.co.uk
4,8
Fremragende
2 t anmeldelser
Ingen nylige anmeldelsesinvitationer
Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative
Har besvaret 57 % af deres negative anmeldelser
Svarer typisk inden for 48 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
My issue was resolved instantly by…
My issue was resolved instantly by Samuel
8. maj 2026
Uopfordret anmeldelse
Paul was excellent and very patient
Paul was excellent and very patient. Really pleased he managed to sort out my charging problems remotely.
8. maj 2026
Uopfordret anmeldelse
Fixed my issue in one go
Jaida from Project EV Fixed my issue in one go on removing a delayed timer from the backend.
3. maj 2026
Uopfordret anmeldelse
Customer Friendly, Provie solution
Able to provide the solution in the call. Polite and customer-friendly.
7. maj 2026
Uopfordret anmeldelse
Never seen customer service like…
Never seen customer service like project ev have ,very polite, helpful and well trained, well knowledgeable, helped by Lewis about not connect app to charger thanks lewis
7. maj 2026
Uopfordret anmeldelse
Ademola one of the team at project EV…
Ademola one of the team at project EV was the most helpful person, he got us up and running in minutes thank you
6. maj 2026
Uopfordret anmeldelse
So this is what great customer service feels like...
My Project EV charger had dropped off our WiFi network, so I was unable to get charging reports from my App. When I called Project EV's team on their published number my expectations were low, until I quite quickly spoke to Paul. What a well trained guy. He talked me through disconnecting, and then resetting our charger, and shortly after...there were my reports. Brilliant support. Brilliant service.
6. maj 2026
Uopfordret anmeldelse
Excellent customer service
Excellent customer service. They were helpful and efficient
5. maj 2026
Uopfordret anmeldelse
Great work by Uways
Great work by Uways. Explained what my issue was and solved it with me very quickly. Deffo recommend the team and products . Great customer aftercare and I have had the unit I was talking about for at least 5 years. Thank you Uways.
5. maj 2026
Uopfordret anmeldelse
EV charger not coming online
The initial AI assistant triage was very effective, and I was soon routed to the best place to help.
Sam took over my chat and, after a few further questions, established what needed to be done at their end to make my Project EV charger permanently appear and stay connected.
Sam kept me updated throughout, and even though the chat dropped out he remained in contact via email.
5. maj 2026
Uopfordret anmeldelse
Lewis was very helpful!
Lewis was very helpful with my enquiries, having just moved into the new house which came with the Project EV charger. We were left some information by the previous owners but we had issues with the charger. Lewis was able to unbound our charger which allowed me to create an account and set myself up.
Very easy to talk to Lewis and he was very helpful. Thank you Lewis.
30. april 2026
Uopfordret anmeldelse
Excellent and helpful service
Excellent and helpful service to resolve a wifi configuration change 👍
5. maj 2026
Uopfordret anmeldelse
Ade was super helpful and fast at…
Ade was super helpful and fast at responding! Thankyou
28. april 2026
Uopfordret anmeldelse
Ade was very helpful in setting up and…
Ade was very helpful in setting up and onboarding our EV Charging points.
30. april 2026
Uopfordret anmeldelse
Friendly and very helpful staff.
Friendly, approachable staff with lots of knowledge.
1. maj 2026
Uopfordret anmeldelse
these guys are fantastic 'Uways and…
these guys are fantastic 'Uways and John' did great job on remotely getting me up and running after a teething issue on the cable ,
would highly recommenced
1. maj 2026
Uopfordret anmeldelse
Excellent service… friendly
Excellent service… friendly, efficient, knowledgeable and patient.
1. maj 2026
Uopfordret anmeldelse
A great help.
Lewis helped me out when I was pretty much pulling out my hair. Thank you!! Much better than Ai!
30. april 2026
Uopfordret anmeldelse
So far a great experience with good customer service
So far I've had 3 phone calls with Project EV (lack of technical experience on my part more than problems with the EV charger or app) and each time the call has been answered promptly and my problem solved quickly. Paul was very helpful. Thank you
28. april 2026
Uopfordret anmeldelse
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.