Stunned actually. No longer used to service like this. Jacque was extremely prompt via email and then beyond excellent when we had to make a follow up call. Explained two technophobes through what is... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Just bought a new Audi hybrid. Used my Project EV which i have owned for 3 years to charge up the car. First 3 times instead of charging the battery it actually drained the battery. I contacted Pro... Se mere
I had problems connecting the charger to the app after the RFID card stopped working. Paul and his colleagues were very helpful in resolving the problem replying promptly and with patience as I am not... Se mere
I am very new to the EV World, we were equipped with a project ev charger at our new house. We were having terrible trouble understanding the process as the vehicle would not accept the charge. Aft... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
Powering the future of electric vehicles, one charge at a time. Project EV specialise in providing the UK’s most cutting-edge electric vehicle charge points for all locations. Our full range extends from 7.3kW AC, up to 360+kW DC. So, whether you're looking for an EV charger for your home, business or fleet, we have the perfect EV charger to meet your needs.
Kontaktoplysninger
Unit 1 Lakes Court, DE13 9PD, Burton-On-Trent, Storbritannien
- 0333 733 0333
- enquiries@projectev.co.uk
- projectev.co.uk
Ingen nylige anmeldelsesinvitationer
Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative
Har besvaret 57 % af deres negative anmeldelser
Svarer typisk inden for 48 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
I contacted Project EV to set up my…
I contacted Project EV to set up my charging point . The customer advisor Sam was extremely helpful and knowledgeable . It took a while to sort things but Sam was extremely patient and managed to solve all problems to initialise the system . He also followed up with e mails and a contact number in case there were further problems . I was impressed by the competence and professionalism of his assistance . Many thanks Sam .
Great professional service,as a retired…
Great professional service,as a retired person technology is not my strongest point,but your engineer was patient and understanding and sorted my problem out with no fuss,well done project e.v. regards Mr w.lomax
Jacque was very quick and helpful.
Jacque was very quick and helpful.
He resolved my issue immediately
Very efficient
Very efficient responses to my query. Able to sort the issue to my satisfaction. Was helped by Jacque Khan who seem very pleasant and helpfull.
Being new to car charging
Being new to car charging, there were a few questions I needed to confirm, Jacque Khan was so very patient and understanding throughout, If I could give him more that 10 out of 10 I would.
Uways Subhani
Uways Subhani
Thank you very much for your patience and understanding, talking me through the connection of my charger.
You sorted out my problem over the phone.
A credit to your company.
Thank you again.
Simon A.
Suffolk.
Getting connected
The call handler Lewis was fantastically patient with my call to connect the EV charger online. The instructions given were clear and understandable. I was led through the process step by step. Even when the phone line disconnected Lewis called me back immediately. Super helpful, thanks.
Vehicle charging problems
I was having issues where my vehicle was not charging during the night . Paul took me through step by step process to get the issues I was having corrected.
I was getting stressed out but Paul was very understanding.
Good customer service. Not so good app
Trying to connect the EV charger to the app on your own is a miserable experience so rest your laurels and call them up. It took ages to get through but when I did, I spoke to an excellent rep called Uways who was good as gold and stepped me expertly through the whole thing. Now I am up and running - happy days!
Great service from Lewis Woolett and…
Great service from Lewis Woolett and Uways whohelped solve the problem of why i couldn't get my charger connected after moving house. Their attention to detail spotted one word written in the wrong case - this solved the problem and saved on a potentially expensive home visit, so thanks guys!
I had a great experience having had…
I had a great experience having had everything sorted on the phone. Thank you!
Staff were attentive and persistent in…
Staff were attentive and persistent in trying to help solve previous charger issues. In the end we bought Project EV charger and had this fitted by Chris. New PeV charger working well and grateful for good customer service and Chris, the very helpful engineer.
Efficient & knowledgeable
Fast service
Had their charger for 5 years and this is the first issue I had
The team fixed it immediately & were super friendly
Uways was very helpful when I called…
Uways was very helpful when I called through for support when I had an issue connecting my ev charger. We were on the phone for over an hour trying multiple different solutions. We then followed up via email until the issue was resolved. 5*
Uways Subhani provided Great Service
Uways Subhani helped to re connect my EV Charger after having connection issues , the communication and friendly service was amazing thank you! Would recommend Project EV
Excellent support from Samuel
My Project EV APEX charger stopped connecting properly and I couldn’t charge my vehicle. I was concerned it would take a long time to resolve or require an engineer visit, but Samuel quickly identified the issue, guided me through reconnecting the charger to Wi-Fi, and got everything working again.
Really appreciate the help. Thanks Samuel and the team
Lewis talked me through each area of…
Lewis talked me through each area of the problems I was having and solved it with patience and understanding without saying jargon or confusing me
Lewis Woollett the technical guy was…
Lewis Woollett the technical guy was absolutely excellent! He was very patient, understanding and very knowledgeable and helpful. First class experience.
I recently had an EV charger installed…
I recently had an EV charger installed at my home, and I am extremely pleased with the service provided. The work was carried out professionally, efficiently, and to a very high standard. Everything was explained clearly, the installation was completed neatly, and the area was left clean and tidy afterwards.
The charger is working perfectly, and I was impressed by the attention to detail and commitment to quality throughout the process. I would highly recommend this electrician to anyone looking for reliable, knowledgeable, and professional electrical services. Thank you for an excellent job!
Many thanks to Lewis Woollett
Many thanks to Lewis Woollett, very professional and patient in helping me sort out my electric charger.
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.








