Project EV Anmeldelser 

Jacque from the support team was so helpful with the set up of my Apex EV, he knew exactly how to help and went above and beyond, even calling me back when we got disconnected. My charger is new, but it looks amazing and I would thoroughly recommend project EV due to their exceptional technical support service.

Very prompt responses from the Project EV Support Centre throughout several email exchanges. To begin with I received automated replies from 'Eva', their AI agent. These were really well written, detailed, and relevant to my free-form email questions. Eventually I was transferred to human operators, and they continued the standard of being friendly, prompt and appropriate with their guidance. Even when I steered the discussion away from my original topic to a new angle, they maintained the excellent level of support.
Thanks particularly to Jaida-Leigh Esson and John Bone who navigated their way through my questions.
All well now and problem resolved.

Nothing less than 5 stars for a very helpful operator at Project EV. Paul Kolawole in every contact occasion had been friendly, professional and most importantly a person with patience and effective communication. Our charger is back online and very happy that we can start charging our vehicles effortlessly. Thank you Paul for your time and assistance! Fotios.

It was good, and he did a good job.

as a newbie to the electric charger world i reached out for hand holding and guidance to get me up and running - my lucky day i got connected to Uways ! what a great guy, unique name and unique customer service - he walked me through step by step never getting angry as i made MISTAKE AFTER MISTAKE putting in passwords, and would not go until i was functional !
he really was superb, his knowledge and superb phone skills coupled with his patience was a breath of fresh air. if you need help getting started there is only 1 man to - Uways ! thank you very much indeed sir !

Lewis was great to deal with in the technical department also the chargers were very easy and simple to install + commission. (From an electrician)

Changed my Control App to Project EV and all so much easier and straight forward (than Electric Miles). The team has been great in walking me through the process and helping me get set up properly esp. for the daily overnight charging during the low rate period

Lewis W - really helpful chap. Thank you so much!

Paul solved problem and had great communication skills

Last Friday, I had an issue with my charger, and I wanted to say that my engineer, Jacque, was outstanding.
Not only did he stay 30 minutes past the end of his shift to make sure my charger was fully working again, but he also remained calm and reassuring when I was worried that I wouldn’t be able to charge my car before a 150-mile journey the following day.
It was genuinely one of the best customer service experiences I’ve ever had. Jacque is a credit to Project EV. Having such a knowledgeable, professional, and diligent member of staff reflects incredibly well on the company.
Thank you again, Jacque!

I didn't have to wait long on the phone to reach a support assistant. Paul K. patiently guided me through the set-up process to get my app and Project EV Apex charger working. He listened to my requests and questions and resolved them as required. I'm hoping for a very reliable equipment but only time will tell. Thanks to the team.

Sam Philips was good and I got a quick resolution to my issue.

Lewis Woollett was amazing. Helped me get my charger back up and running and he was so helpful and supportive.

I had a new router and couldn’t get my charger to connect. I’d tried following the video on you tube but no joy. I phoned the contact centre and Jaques answered and was so patient with me. Really nice and chatty and guided me through.
All set up now and really appreciated the help

I can’t thank Jacque khan enough for his calm voice and reassurance he gave me today while helping me sort out the connection for my charger. Thankyou!

I was speaking to jacque khan. He walked me through step by step and was very patient and professional. He was polite and was way more helpful than the automated systems a lot of company use at the moment. I can’t thank him enough

I spoke to Jacque today as I was having a problem getting my car charger connected. He was very helpful and after asking me to check a few things and changing some settings on my app he got the charger working. He was so patient and explained what I needed to do. His knowledge and professionalism was exemplary. I am very happy with the customer service I received today.

Jaque and Uways were very helpful in helping to get the charger up and running.

Great support from Lewis and John at Project EV who showed great patience and expertise in getting my wall charger working. Thank you!