initially I'm bit confused because this is my first time to online job application. I try to manage myself then later I got everything fined. Specially uplaod documents were I found satisfactory. Back... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Great Service overall, very friendly, prompt responses. Process takes roughly 3 weeks. It doesn’t update promptly, every step involves a few days to update status and move next. Just that personal ref... Se mere
Initially process seemed fine. The portal did just not show enough detail during the process where things were not going smoothly e.g. an agency not responding. So as a result things took far longer... Se mere
Virksomheden har svaret
Procius helped me secure my dream job - I have read the reviews and it is unfair they get criticised as they do not set the complex rules and standards! The reason they do what they do is to ensure e... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
Procius is a leading provider of background and pre-employment screening and criminality checks. Through these services we can help protect your business from fraud, theft, brand damage, loss of productivity and many other damaging factors. Our customers trust us to manage thousands of their new recruits’ background checks each year
Kontaktoplysninger
Procius The Square, RG21 4EB, Basingstoke, Storbritannien
- procius.com
4,1
God
164 anmeldelser
Har besvaret 100 % af deres negative anmeldelser
Svarer typisk inden for 1 uge
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
I KEPT ON CALLING SO AS TO PUSH FOR…
I KEPT ON CALLING SO AS TO PUSH FOR ACTION TO BE TAKEN.I GUESS IF I DIDNT CALL THE PROCESS WOULD HAVE TAKEN LONGER.
9. september 2024
Uopfordret anmeldelse
Besvarelse fra Procius
Thankyou for your feedback and comment, Having looked at your profile I can see we completed this well within the agreed time frame with our client which is always our aim, it looks as though we were awaiting a check back from an external provider where we have no influence on their delivery timescales.
Please do feel free to call in and speak with the team manager who can explain this process to you.
We will take your feedback on board to further explain this to future applicants to avoid this in the future.
Very impressive and amazing work and…
Very impressive and amazing work and fast well done to the team
20. september 2024
Uopfordret anmeldelse
Besvarelse fra Procius
Thank you so much for your positive feedback this has been shared with the team.
Good work
Good work , thanks to Natasha for making it smooth.
4. september 2024
Uopfordret anmeldelse
Besvarelse fra Procius
Thank you so much for your positive feedback this has been shared with Natasha.
Pre employment checks
This is one of the very few professional company. They do the hard and tedious procedure for you. Quite impressed
29. august 2024
Uopfordret anmeldelse
Besvarelse fra Procius
Good afternoon, many thanks for your comment it is much appreciated and will be passed along to the team.
My experience with Procius
I wish to state that my experience with your team was full of courtsey and prossionalism throughout the conversations.
I know that the process took too long through no faulty of your team but I was happy with the service I got.
Do continue to provide an exemplery service to your clients.
29. juli 2024
Uopfordret anmeldelse
Communication is appalling
Procius took over 2 months to send my checks to my new employer. I sent all my references to them straight away, and received no emails from them chasing any further details. The only reason I found out they hadn’t completed the checks is because my employer had extended my probation due to ‘outstanding pre-employment checks’. Communication is appalling.
17. maj 2024
Uopfordret anmeldelse
Besvarelse fra Procius
I am sorry to hear you did not have a good experience with us, unfortunately some background checks do take an extended period of time due to the nature of the profile or unresponsive referees.
I will take the feedback to the team around keeping applicants updated and will have a look into the communications that were sent to yourself so we can improve for future cases.
Careful with your data
Company more interested in getting your HMRC records (God knows why) than contacting your previous employers HR for references.... not even spoon-fed common sense works... I won't train them on how to dial a number and speak to people at HR to get a reference... Appalling and definitely to avoid. Careful with your data and your reputation in the their hands...
24. maj 2024
Uopfordret anmeldelse
Besvarelse fra Procius
Thankyou for taking your time to leave a review. I apologise you feel the service you received throughout your checks was not sufficient. Unfortunately some HR departments are not responsive to reference requests and we must follow the ruleset given to us to then complete your referencing, in your case using your HMRC records.
I can assure you we are fully compliant with GDPR and ISO27001 certified so your data is safe. I would suggest you call in to speak with a member of the management team, so we can reassure you that the process we followed to complete your checks was following guidance from our client, and what now happens with your data.
It was a fairly quick and easy…
It was a fairly quick and easy application online. There is a great team to keep in touch for any enquiries via email. Would be quicker if it is done on a laptop or computer as my phone had a few hiccups but it was sorted out eventually at second trial.
15. maj 2024
Uopfordret anmeldelse
quick and easy
quick and easy
was very straightforward and was able to fill in everything easily.
19. april 2024
Uopfordret anmeldelse
Contract without translation - good job
It was a surprise to me. For one of my verification, it was enough to take a photo of my last contract from Polish company, without translation.
15. april 2024
Uopfordret anmeldelse
I can confirm Procius handled my…
I can confirm Procius handled my references very efficiently. They were also actively available for support when needed.
12. april 2024
Uopfordret anmeldelse
very helpful and fast to very happy
very helpful and fast to very happy. thank you
13. april 2024
Uopfordret anmeldelse
Great Service
Great Service overall, very friendly, prompt responses. Process takes roughly 3 weeks. It doesn’t update promptly, every step involves a few days to update status and move next. Just that personal reference limit to minimum 5 years is not suitable for everyone.
1. april 2024
Uopfordret anmeldelse
Good clear communication
Good clear communication, prompt responses.
International DBS check takes longer than usual national check so I guess that’s why I waited for more than 4 weeks to get one.
Thank you.
4. april 2024
Uopfordret anmeldelse
very helpful and fast to very happy and…
very helpful and fast to very happy and the lady i speak to was very helpful to thank you
2. april 2024
Uopfordret anmeldelse
Really nice people,
Really nice people,, kind, friendly and patient
Also efficient
2. april 2024
Uopfordret anmeldelse
Good work
I appreciated, the work and speed that the checks were carrid out.
25. marts 2024
Uopfordret anmeldelse
Was not a problem and it was quite…
Was not a problem and it was quite pleasing
14. marts 2024
Uopfordret anmeldelse
Besvarelse fra Procius
Thankyou for taking your time to complete a review and for the positive feedback
Submitting the form online was not a problem.
Submitting the form online was not a problem. Also received the outcome within one week.
18. marts 2024
Uopfordret anmeldelse
Besvarelse fra Procius
Thankyou for taking your time to complete a review and for the positive feedback
Very difficult to obtain the correct…
Very difficult to obtain the correct level of DBS check required. Very concerned that others may not be checked sufficiently for the safety of others.
13. februar 2024
Uopfordret anmeldelse
Besvarelse fra Procius
Thankyou for taking your time to write a review. We do adhere to all DBS guidelines in regards to obtaining a DBS and what level of check can be obtained, this is fully discussed and agreed with our clients.
Unfortunately I cannot look into your case directly without more details. Please do call and speak to a member of the management team and we can talk this through directly.
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