probikekit.ca Anmeldelser 3.276

TrustScore 4 ud af 5

4,0

Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 5 ud af 5 stjerner

Great price and super fats delivery. I'm in Canada, and even with shipping it still works out cheaper than my local bike shop down the road.

Virksomheden har svaret

Bedømt til 1 ud af 5 stjerner

My order arrived 10 days late, and I was charged double tax and duty despite the site claiming to be Canadian. I’ve tried contacting customer service to resolve this but haven’t received any response.... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

I ordered first time in 2018 Pearl Izumi Pursuit Attack Knickers two pairs then last year I ordered Tour de France yellow Santini then today need second pair white one. The best quality cycling & work... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

I ordered 2 michelin Tires 700x25C at the best price on the internet plus shipping was reasonable and delivery as promised on time I recommend highly you buy from probikekit.ca my first experience... Se mere

Virksomheden har svaret

Virksomhedsoplysninger


Kontaktoplysninger

4,0

God

TrustScore 4 ud af 5

3 t anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 5 ud af 5 stjerner

All was good from ordering to shipping…

All was good from ordering to shipping and they were the only company that had the parts that i needed in stock. I won't hesitate to order again from probikekit in the future.

2. december 2022
probikekit.ca-logo

Besvarelse fra probikekit.ca

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,

Jane

Bedømt til 5 ud af 5 stjerner

ProBikeKit amazing service

I ordered 2 michelin Tires 700x25C at the best price on the internet plus shipping was reasonable and delivery as promised on time

I recommend highly you buy from probikekit.ca my first experience was more than favorable and no I do not work for them in case someone thinks it's a false review

24. februar 2023
probikekit.ca-logo

Besvarelse fra probikekit.ca

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,

Jane

Bedømt til 5 ud af 5 stjerner

I loved the website also the prices…

I loved the website also the prices were great. Everything I was looking for was there and lots of different things to choose from

9. marts 2023
probikekit.ca-logo

Besvarelse fra probikekit.ca

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,

Jane

Bedømt til 1 ud af 5 stjerner

Cancelled and no reason provided

Items showed in stock but order was cancelled with no explanation given.

Waste of time

8. marts 2023
probikekit.ca-logo

Besvarelse fra probikekit.ca

Hello Jason,

Thank you for leaving your review.

I am so sorry to hear that you have had an issue with your order being cancelled and have sent you a message to your online account with a further update on this. Please log into your account at your convenience to receive my message.

Regards,

Leah

Bedømt til 5 ud af 5 stjerner

They easy to use and quality stuff…

They easy to use and quality stuff when’s I buy

6. marts 2023
probikekit.ca-logo

Besvarelse fra probikekit.ca

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,

Jane

Bedømt til 4 ud af 5 stjerner

Your selection of offered inner tube…

Your selection of offered inner tube sizes was poor. Nothing was found for our larger carbon wheels 80mm size.
Also no Shimano SPD-SL Cleat Sets were shown

4. marts 2023
probikekit.ca-logo

Besvarelse fra probikekit.ca

Hello,

Thank you for taking the time to leave your review, we value and appreciate your comments.

We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback.

Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist.

Kind regards,

Jane

Bedømt til 5 ud af 5 stjerner

Excellent service with a quick and…

Excellent service with a quick and efficient shipment and tracking. Price was great too!

27. februar 2023
probikekit.ca-logo

Besvarelse fra probikekit.ca

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,

Jane

Bedømt til 1 ud af 5 stjerner

Beware the customs duties

I thought I was ordering from a Canadian based company (note the canadian website). Instead, the order is coming from somewhere outside the country and I am being charged a significant customs duty. There was no previous notice that customs duties would be charged. With the addition of the shipping fees and the duties, I would have been better off purchasing from my local shop.

2. marts 2023
probikekit.ca-logo

Besvarelse fra probikekit.ca

Hi S,

Thank you for leaving your review.

I am sorry to hear that you have had an issue with the delivery charge on your order. I have investigated this further and contacted you via your account. Please log into your account at your convenience to receive my message.

I look forward to getting this resolved.

Kind Regards,

Ben

Bedømt til 5 ud af 5 stjerner

Great site with excellent selection

Easy to deal with and products and priced reasonably

3. marts 2023
probikekit.ca-logo

Besvarelse fra probikekit.ca

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,

Jane

Bedømt til 5 ud af 5 stjerner

Making it the easy choice.

Surprised at the great price on the item. Fast, easy check out, and reasonable shipping option made this order an easy no brainer.

3. marts 2023
probikekit.ca-logo

Besvarelse fra probikekit.ca

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,

Jane

Bedømt til 4 ud af 5 stjerner

Excellent Price; expensive shipping

Price was excellent but shipping cost was very expensive. Overall still the best price out there, so no complaints!

3. marts 2023
probikekit.ca-logo

Besvarelse fra probikekit.ca

Hello,

Thank you for taking the time to leave your review, we value and appreciate your comments.

We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback.

Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist.

Kind regards,

Jane

Bedømt til 4 ud af 5 stjerner

Limited colours & sizes of jerseys

Many colours & sizes of jerseys were out of stock

3. marts 2023
probikekit.ca-logo

Besvarelse fra probikekit.ca

Hello,

Thank you for taking the time to leave your review, we value and appreciate your comments.

We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback.

Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist.

Kind regards,

Jane

Bedømt til 5 ud af 5 stjerner
probikekit.ca-logo

Besvarelse fra probikekit.ca

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,

Jane

Bedømt til 1 ud af 5 stjerner

You cancelled my order without…

Update: it was not resolved. They still have not given any explanation.

You cancelled my order without explanation.

28. februar 2023
probikekit.ca-logo

Besvarelse fra probikekit.ca

Hello Thomas,

Thank you for your review. 

I am very sorry to hear of the issues encountered with your recent order and I do appreciate your frustrations.

Taking a look at your account, I can see that this matter has now been resolved by our Customer Service team. 

Should you have any questions or concerns, please do not hesitate to contact us and we will be happy to assist. 

Kind regards,
Liam

Bedømt til 5 ud af 5 stjerner
probikekit.ca-logo

Besvarelse fra probikekit.ca

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,

Jane

Bedømt til 1 ud af 5 stjerner

On me charge 215$ de douanes

On me charge 215$ de douanes , je n’ai pas les moyens de payer ceci

22. februar 2023
probikekit.ca-logo

Besvarelse fra probikekit.ca

Bonjour Marc,

Je suis désolé d'apprendre de la frustration concernant ce problème.

Je serais hereux de résoudre ce problème pour vous.

Veuillez nous communiquer votre numéro de commande ou nous contacter

via la messagerie intégrée à votre compte client.

Nous pourrons résoudre le souci immédiatement.

Merci

Bedømt til 1 ud af 5 stjerner

C’est un site canadien

C’est un site canadien. Lorsque l’on commande, il nous charge une livraison. Par la suite, DHL nous apprend qu’il y a des frais de douanes et de traitement que l’on doit payé. Tout est au Royaume-Uni.

22. februar 2023
Uopfordret anmeldelse
probikekit.ca-logo

Besvarelse fra probikekit.ca

Bonjour Carl,

Je suis désolé d'apprendre de la frustration concernant ce problème.

Je serais hereux de résoudre ce problème pour vous.

Veuillez nous communiquer votre numéro de commande ou nous contacter

via la messagerie intégrée à votre compte client.

Nous pourrons résoudre le souci immédiatement.

Merci

Bedømt til 4 ud af 5 stjerner

I had a shipping discount

I had a shipping discount, that expired 2 days prior to my order. I'm not always getting to my emails daily, so it was disappointing that the discount code was only valid for a 48 hr window.

22. februar 2023
probikekit.ca-logo

Besvarelse fra probikekit.ca

Hello,

Thank you for taking the time to leave your review, we value and appreciate your comments.

We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback.

Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist.

Kind regards,

Jane

Bedømt til 5 ud af 5 stjerner

Great selection and pricing with fast…

Great selection and pricing with fast shipping. I would love to see a shipping option including all pre paid duties etc as your competitor does. It’s a “bit” of a premium but NEVER gets held up at customs which is always the longest part of the delivery. So….worth it…IMO.

21. februar 2023
probikekit.ca-logo

Besvarelse fra probikekit.ca

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,

Jane

Bedømt til 5 ud af 5 stjerner

Easy to use

Very easy site to use.

21. februar 2023
probikekit.ca-logo

Besvarelse fra probikekit.ca

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,

Jane

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".

Læs mere om andre typer anmeldelser.

Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

Hér finder du 8 tips til at skrive anmeldelser.

Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

Læs mere