probikekit.ca Anmeldelser 3.276

TrustScore 4 ud af 5

4,0

Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 5 ud af 5 stjerner

Great price and super fats delivery. I'm in Canada, and even with shipping it still works out cheaper than my local bike shop down the road.

Virksomheden har svaret

Bedømt til 1 ud af 5 stjerner

My order arrived 10 days late, and I was charged double tax and duty despite the site claiming to be Canadian. I’ve tried contacting customer service to resolve this but haven’t received any response.... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

I ordered first time in 2018 Pearl Izumi Pursuit Attack Knickers two pairs then last year I ordered Tour de France yellow Santini then today need second pair white one. The best quality cycling & work... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

I ordered 2 michelin Tires 700x25C at the best price on the internet plus shipping was reasonable and delivery as promised on time I recommend highly you buy from probikekit.ca my first experience... Se mere

Virksomheden har svaret

Virksomhedsoplysninger


Kontaktoplysninger

4,0

God

TrustScore 4 ud af 5

3 t anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 5 ud af 5 stjerner

Great price and super fats delivery

Great price and super fats delivery. I'm in Canada, and even with shipping it still works out cheaper than my local bike shop down the road.

2. februar 2026
Uopfordret anmeldelse
probikekit.ca-logo

Besvarelse fra probikekit.ca

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,
Natalia

Bedømt til 1 ud af 5 stjerner

My order arrived 10 days late

My order arrived 10 days late, and I was charged double tax and duty despite the site claiming to be Canadian. I’ve tried contacting customer service to resolve this but haven’t received any response. After all the extra fees and delays, buying local would have been cheaper and faster.

3. december 2025
Uopfordret anmeldelse
probikekit.ca-logo

Besvarelse fra probikekit.ca

Hi Alva,

Thank you for taking the time to leave a review.

We are sorry to hear of this issue regarding a tax charge and do want to look further into this. Can you please respond to the request sent to you via your TrustPilot account?

Kind Regards,

Stephen

Bedømt til 5 ud af 5 stjerner

First time shopper.

First time shopper.
Website easy to navigate
Will rate product at reception

25. april 2024
probikekit.ca-logo

Besvarelse fra probikekit.ca

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,

Jane

Bedømt til 5 ud af 5 stjerner

Super easy and great products and…

Super easy and great products and knowledge

14. april 2024
probikekit.ca-logo

Besvarelse fra probikekit.ca

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,

Jane

Bedømt til 5 ud af 5 stjerner

Very good deal and lots of jersey…

Very good deal and lots of jersey choices

8. april 2024
probikekit.ca-logo

Besvarelse fra probikekit.ca

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,

Jane

Bedømt til 5 ud af 5 stjerner

My order dispatched the same day

My order dispatched the same day , Probikekit has been a trustworthy , dependable source of cycling gear with the best prices .

7. april 2024
probikekit.ca-logo

Besvarelse fra probikekit.ca

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,

Jane

Bedømt til 1 ud af 5 stjerner

Worst seevice

Worst seevice, they make it harder for you. Also liars they are not canadian uk based

22. maj 2023
Uopfordret anmeldelse
probikekit.ca-logo

Besvarelse fra probikekit.ca

Hi KU.

Thank you for taking the time to leave your review, we value and appreciate your comments.

We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback.

Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist.

Kind Regards,

Stephen

Bedømt til 5 ud af 5 stjerner

Easy to navigate website

Easy to navigate website. Great deal on sale item. Hopefully it arrives on time.

21. januar 2024
probikekit.ca-logo

Besvarelse fra probikekit.ca

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,

Jane

Bedømt til 3 ud af 5 stjerner

Great products and ease of shopping

Great products and ease of shopping, just the shipping is the killer.

19. januar 2024
probikekit.ca-logo

Besvarelse fra probikekit.ca

Hello,

Thank you for taking the time to leave your review, we value and appreciate your comments.

We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback.

Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist.

Kind regards,

Jane

Bedømt til 5 ud af 5 stjerner

EASY TO NAVIGATE WEBSITE

13. december 2023
probikekit.ca-logo

Besvarelse fra probikekit.ca

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,

Jane

Bedømt til 4 ud af 5 stjerner

Prices and good brands.

28. november 2023
probikekit.ca-logo

Besvarelse fra probikekit.ca

Hello,

Thank you for taking the time to leave your review, we value and appreciate your comments.

We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback.

Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist.

Kind regards,

Jane

Bedømt til 4 ud af 5 stjerner

All good

All good, except a free shipping option would have been nice.

24. november 2023
probikekit.ca-logo

Besvarelse fra probikekit.ca

Hello,

Thank you for taking the time to leave your review, we value and appreciate your comments.

We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback.

Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist.

Kind regards,

Jane

Bedømt til 4 ud af 5 stjerner
probikekit.ca-logo

Besvarelse fra probikekit.ca

Hello,

Thank you for taking the time to leave your review, we value and appreciate your comments.

We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback.

Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist.

Kind regards,

Jane

Bedømt til 1 ud af 5 stjerner

Beware canadian buyers

Beware canadian buyers:
1. Not a canadian website despite the .ca designation
2. Lack/Misleading information about sales taxes and
import duties
3. Subject to costly return transportation charges and
restocking fees.
4. Tremendous hidden fees as per my recent
purchase:
$210.99 Original purchase price of item
$31.60 Mysterious surcharge originally thought to
be Canadian Sales taxes (edit: According to
a representative of PBK,
UK taxes is applied prior to export)
$ 29.99 DHL express delivery
(stated)
$ 49.87 Import duties
$ 49.96 Canadian Sales taxes
$ 18.38 DHL Import clearance fee
$ 389.79 Transaction Total

Based on my experience, and despite the ''rave'' reviews and the presumed customer support attention showed here, I do not recommend at this point doing business with this international website unless they adopt more transparent business practices in line with comparable competitors (Chain reaction, BikeINN, Merlin, Skatepro, etc.)

24. oktober 2023
Uopfordret anmeldelse
probikekit.ca-logo

Besvarelse fra probikekit.ca

Hi NL,

Thank you for taking the time to leave a review.

We are sorry to hear your recent experience with us hasn't been positive. Can you please respond to the request sent to you via your TrustPilot account?

We do want to look further into this matter.

Kind Regards,

Stephen

Bedømt til 5 ud af 5 stjerner
probikekit.ca-logo

Besvarelse fra probikekit.ca

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,

Jane

Bedømt til 5 ud af 5 stjerner

Great prices and shipping is usually…

Great prices and shipping is usually quick.

15. oktober 2023
probikekit.ca-logo

Besvarelse fra probikekit.ca

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,

Jane

Bedømt til 5 ud af 5 stjerner

Easy to navigate

Easy to navigate
I have ordered before from the site and has been very good
I was surprised with the shipping cost
I don’t remembered that I paid for shipping the last time I use it

16. september 2023
probikekit.ca-logo

Besvarelse fra probikekit.ca

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,

Claire

Bedømt til 1 ud af 5 stjerner
probikekit.ca-logo

Besvarelse fra probikekit.ca

Hello Erik,

Thank you for leaving your review.

I am sorry to hear your order was cancelled.  I have investigated this and sent you an email via your order.  

Please can I ask that you check your email account at your convenience to receive my message.

Regards,
Claire

Bedømt til 4 ud af 5 stjerner

Have always found good prices at PBK.

Have always found good prices at PBK.
I noticed the selection has declined, however. I hope you are not closing down. That would be a shame.
Thanks for the good deals so far.
Good luck.

13. september 2023
probikekit.ca-logo

Besvarelse fra probikekit.ca

Hello,

Thank you for taking the time to leave your review, we value and appreciate your comments.

We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback.

Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist.

Kind regards,

Claire

Bedømt til 3 ud af 5 stjerner

ETA of Delivery

I've had no indication of the ETA for my order.

6. september 2023
probikekit.ca-logo

Besvarelse fra probikekit.ca

Hello,

Thank you for taking the time to leave your review, we value and appreciate your comments.

We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback.

Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist.

Kind regards,

Claire

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".

Læs mere om andre typer anmeldelser.

Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

Hér finder du 8 tips til at skrive anmeldelser.

Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

Læs mere