probikekit.ca Anmeldelser 3.276

TrustScore 4 ud af 5

4,0

Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 5 ud af 5 stjerner

Great price and super fats delivery. I'm in Canada, and even with shipping it still works out cheaper than my local bike shop down the road.

Virksomheden har svaret

Bedømt til 1 ud af 5 stjerner

My order arrived 10 days late, and I was charged double tax and duty despite the site claiming to be Canadian. I’ve tried contacting customer service to resolve this but haven’t received any response.... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

I ordered first time in 2018 Pearl Izumi Pursuit Attack Knickers two pairs then last year I ordered Tour de France yellow Santini then today need second pair white one. The best quality cycling & work... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

I ordered 2 michelin Tires 700x25C at the best price on the internet plus shipping was reasonable and delivery as promised on time I recommend highly you buy from probikekit.ca my first experience... Se mere

Virksomheden har svaret

Virksomhedsoplysninger


Kontaktoplysninger

4,0

God

TrustScore 4 ud af 5

3 t anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 3 ud af 5 stjerner

Have been waiting over 5 weeks for my…

Have been waiting over 5 weeks for my order. Never got a tracking number. Emailed and got no reply. Next step is a chargeback with my credit card company.
Edit: the company has responded and confirmed my order was lost in the mail, and has processed a full refund (thank you). Changing my rating from 1 star to 3 star. Had they responded to my initial email 2 weeks ago, and had their automated email at the time of shipping actually provided a tracking number (the tracking link just took me to their website without providing a tracking number) , I likely would have given a 4 or 5 star review.

15. januar 2023
probikekit.ca-logo

Besvarelse fra probikekit.ca

Hello Kim,

Thank you for taking the time to leave your review.

I am sorry that you have faced this issue with your order, I have investigated your issue and sent a message to your account, please see this when possible.

I look forward to resolving this for you.

Kind regards,
Liam

Bedømt til 2 ud af 5 stjerner

Why shipping fees

Why shipping fees? Why am I forces a $20 shipping fee???
Why no free shipping option any more???
Very disappointed since I did not need a quick shipment?

15. januar 2023
probikekit.ca-logo

Besvarelse fra probikekit.ca

Hello Luc,

Thank you for taking the time to leave your review, we value and appreciate your comments.

We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback.

Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist.

Kind regards,
Liam

Bedømt til 5 ud af 5 stjerner

Little experience shopping online

This website was relatively intuitive. However I had difficulty filling my cart with the quantity of the tyres I wished to order. That confusion led to my first order of only 4 tyres instead of 8. So I have to place a 2nd order which will result in duplicate shipping charge. Chalk this mistake up to my inexperience with online shopping ☹️

14. januar 2023
probikekit.ca-logo

Besvarelse fra probikekit.ca

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,

Jane

Bedømt til 4 ud af 5 stjerner

Great prices

Great prices. Love PBK. Just didn’t have some tire sizes and brands that I was looking for.

14. januar 2023
probikekit.ca-logo

Besvarelse fra probikekit.ca

Hello,

Thank you for taking the time to leave your review, we value and appreciate your comments.

We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback.

Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist.

Kind regards,

Jane

Bedømt til 5 ud af 5 stjerner

Customer service efficiency

Ease of doing business with you.

14. januar 2023
probikekit.ca-logo

Besvarelse fra probikekit.ca

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,

Jane

Bedømt til 5 ud af 5 stjerner
probikekit.ca-logo

Besvarelse fra probikekit.ca

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,

Jane

Bedømt til 5 ud af 5 stjerner

Easy and fast!

12. januar 2023
probikekit.ca-logo

Besvarelse fra probikekit.ca

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,

Jane

Bedømt til 5 ud af 5 stjerner

The price and value of your products…

The price and value of your products are very competitive with other suppliers.
The Delivery considering the Travel Distance is very good.
The Updates are welcome and keep me informed should there be something specific I am looking for.

Thank You.

11. januar 2023
probikekit.ca-logo

Besvarelse fra probikekit.ca

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,

Jane

Bedømt til 4 ud af 5 stjerner

It’s always a 5 star for probikekit…

It’s always a 5 star for probikekit whenever I purchase cycling stuff but this time I’ll just give it a 4. The reason why is that one of my order still awaiting for a stocks but most probably that item might be refunded to me. I’d never had any issues with my orders before and in this case if there’s no more or a very limited number of any items it should be out of the website so it won’t cause any disappointment for all your customers.

10. januar 2023
probikekit.ca-logo

Besvarelse fra probikekit.ca

Hello,

Thank you for taking the time to leave your review, we value and appreciate your comments.

We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback.

Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist.

Kind regards,

Jane

Bedømt til 5 ud af 5 stjerner

I haven't received my order

I haven't received my order, so a little early for a full review.

The ordering experience was fine,
however I do usually choose a site that
offers a definite on the stock being available and ready to ship

6. januar 2023
probikekit.ca-logo

Besvarelse fra probikekit.ca

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,

Jane

Bedømt til 4 ud af 5 stjerner

I have shopped for 3-5 years with pro…

I have shopped for 3-5 years with pro bike kit. Usually always had a good experience. I am not sure how the free shipping works , it seems like it is a separate company or organization. I don’t like to give my information to to many company’s or groups so that addition to your web is nothing more than a pain…

8. januar 2023
probikekit.ca-logo

Besvarelse fra probikekit.ca

Hello,

Thank you for taking the time to leave your review, we value and appreciate your comments.

We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback.

Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist.

Kind regards,

Jane

Bedømt til 5 ud af 5 stjerner
probikekit.ca-logo

Besvarelse fra probikekit.ca

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,

Jane

Bedømt til 1 ud af 5 stjerner

Massive hidden taxes and duties

I had chosen the Canadian site for purchase. When items arrived, I was slapped with a massive tax and duty bill. There was no indication on the website or throughout the purchase process that this would happen. This is very misleading and I will never purchase an item from this site again.

28. december 2022
probikekit.ca-logo

Besvarelse fra probikekit.ca

Hello Harold,

Thank you for taking the time to leave your review.

I am so sorry to hear of the confusion you have faced at checkout. I have sent a message via your account, to assist you further with this matter.

Please see this message, at your convenience.

I look forward to resolving this for you.

Kind regards,
Liam

Bedømt til 5 ud af 5 stjerner

Clean and simple

4. januar 2023
probikekit.ca-logo

Besvarelse fra probikekit.ca

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,

Claire

Bedømt til 4 ud af 5 stjerner

Quick

Quick, easy. Just too many promotional things offered…(first time ordering so I was skeptical.)

3. januar 2023
probikekit.ca-logo

Besvarelse fra probikekit.ca

Hello,

Thank you for taking the time to leave your review, we value and appreciate your comments.

We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback.

Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist.

Kind regards,

Claire

Bedømt til 5 ud af 5 stjerner

I got a good price on bike tires ty

I got a good price on bike tires ty. Shipping a bit high but is ok. Gallivan

1. januar 2023
probikekit.ca-logo

Besvarelse fra probikekit.ca

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,

Jane

Bedømt til 4 ud af 5 stjerner

Good deal on a twin pack of tires

Good deal on a twin pack of tires. A little unsure as to delivery to Canada. As mailing address is a P.O.Box. Forced to enter the box # twice to have shipping address accepted.

2. januar 2023
probikekit.ca-logo

Besvarelse fra probikekit.ca

Hello,

Thank you for taking the time to leave your review, we value and appreciate your comments.

We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback.

Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist.

Kind regards,

Jane

Bedømt til 5 ud af 5 stjerner

Very easy to navigate

Very easy to navigate. Great prices.

1. januar 2023
probikekit.ca-logo

Besvarelse fra probikekit.ca

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,

Jane

Bedømt til 4 ud af 5 stjerner

Quick and easy selection and order…

Quick and easy selection and order processing

31. december 2022
probikekit.ca-logo

Besvarelse fra probikekit.ca

Hello,

Thank you for taking the time to leave your review, we value and appreciate your comments.

We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback.

Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist.

Kind regards,

Jane

Bedømt til 5 ud af 5 stjerner

Adding Probikekit to my shortlist!

Great prices and super easy checkout plus they planted a tree in my name. Moving to the short list!

30. december 2022
probikekit.ca-logo

Besvarelse fra probikekit.ca

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,

Jane

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".

Læs mere om andre typer anmeldelser.

Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

Hér finder du 8 tips til at skrive anmeldelser.

Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

Læs mere