Haven't put down my flooring yet but customer service has been great. Free samples arrive quickly, made a purchase shortly after, delivery time is usually 3 days I got my order the very next day from... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Cannot fault this company, product or customer service. Ordered flooring and it initially came the same day! Then needed to order another box as we were short (my error) and they were so good they mov... Se mere
Virksomheden har svaret
Being able to order samples on 2 occasions has helped us get a truer indication of the colour and tone of each product as just seeing them online doesn’t give you the same definition. Samples arri... Se mere
Virksomheden har svaret
Protek was recommended by my son who has done his living room,hallway and kitchen dining room in herringbone. The quality is first class, from ordering to delivery was a quick three days. I'm a diy e... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
At Pro-Tek™, we’re committed to supplying premium luxury vinyl flooring at competitive prices. We have developed a range of state-of-the-art LVT options that enhance every room they adorn. Through meticulous research and development, we have created innovative flooring options that strike the perfect balance between aesthetic appeal and functionality.We offer a wide range of flooring in both WPC and SPC aswell as our incredible Tek- Core range. In herringbone , Plank and tile designs we will have a flooring option for you. Our flooring is fully waterproof and suitable for all areas of the home as well as your commercial space , We offer 20 year to lifetime residentail guarantees across the range aswell as a 30 year commercial We’re on a mission to make high-quality engineered vinyl flooring that people can rely on. That’s why a great deal of what we do involves research, development and testing. We’re determined to ensure our products are the best in the industry, which is why we’re always looking for ways to improve and innovate. This unwavering commitment to excellence is one of the reasons why we won The National Flooring Innovation Awards in 2018 and 2019
Kontaktoplysninger
Unit 3 Redlands Moorhouse , TN16 2ET , Kent , Storbritannien
- 020 3917 5550
- info@protekflooring.co.uk
- pro-tek-flooring.com
4,7
Fremragende
273 anmeldelser
Har besvaret 100 % af deres negative anmeldelser
Svarer typisk inden for 1 uge
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Besvarelse fra Pro Tek Flooring LTD
Hi Craig
Thank you for the 5*
If you need any assistance please let me know
Thank you
Marcus Kallmeier
Director
Pro Tek Flooring LTD
Just ordered a sample
Just ordered a sample. Arrived promptly. Sufficient to assess pattern. No follow up hassle.
19. januar 2026
Besvarelse fra Pro Tek Flooring LTD
Hi Andrew
Thank you for the review
If you do need anything we are here to help you :)
Thank you
Marcus Kallmeier
Director
Pro Tek Flooring LTD
fast delivery
26. januar 2026
Besvarelse fra Pro Tek Flooring LTD
Hi Adrienne
Thank you for your 5* review
Marcus Kallmeier
Director
Pro Tek Flooring LTD
Website is easy to navigate
Website is easy to navigate. Plenty of flooring to choose from. Samples ordered arrived quickly.
21. januar 2026
Besvarelse fra Pro Tek Flooring LTD
Hi Maroulla
Thank you for taking the time to leave us this review. We are glad everything was simple to navigate. Lets hope its as simple for you to pick the perfect floor !
Thank you
Marcus Kallmeier
Director
Pro Tek Flooring LTD
Samples sent very quick seem to be of a…
Samples sent very quick seem to be of a very high quality will be using for whole of downstairs floorplan⁸
19. januar 2026
Besvarelse fra Pro Tek Flooring LTD
Hi Paul
Thank you for the 5*
If you need any help working out sizing or which accessories you require to cover the entire downstairs we would be happy to assist.
Thank you
Marcus Kallmeier
Director
Pro Tek Flooring LTD
Pleased with the product..but
Pleased with the product, but disappointed with the delivery. It seems standard practice to be given a delivery time slot these days, but ProTek could only confirm sometime between 09:00-18:00. Would've given 5 star but for the inconvenient delivery.
16. januar 2026
Besvarelse fra Pro Tek Flooring LTD
Hi Ben
Thank you for the review
We do understand the frustration when it comes to delivery times. As a rule with the courier services it is classed as an all day call between 8am and 6pm as standard. On every order we make a large request that the customer be called 1 hour prior to delivery so that you are not waiting around all day and i am very sorry that this did not happen.
We would love to be able to do all delivereies ourselves rather than use the courier however to reach all of the UK this is something we have to do
Thank you for basing the 4* off the service and the product itself and again i am sorry about the long wait times for the flooring
Thank you
Marcus Kallmeier
Director
Pro Tek Flooring LTD
I ordered two free samples
I ordered two free samples. They arrived quickly and well packaged without going overboard. Very quick and product is of good quality.
15. januar 2026
Besvarelse fra Pro Tek Flooring LTD
Hi Shirlee
Thank you for the review.
Please let us know if you need any assistance when it comes to ordering the flooring and we will be happy to help.
Thank you
Marcus Kallmeier
Director
Pro Tek Flooring LTD
Quality flooring and helpful staff …
We have used their flooring in 3 houses and we are delighted with the quality of them . About to buy for 2 more houses
14. januar 2026
Besvarelse fra Pro Tek Flooring LTD
Hi Fiona
This is exactly what we love to see!
Thank you for coming back time and time again we look forward to many more projects with you in the future
Thank you
Marcus Kallmeier
Director
Pro Tek Flooring LTD
Amazing company and flooring
Great customer service and delivery. Amazing quality flooring. Couldn't be happier.
14. januar 2026
Besvarelse fra Pro Tek Flooring LTD
Hi Julie
Thank you so much ! , Were so happy each stage was great and that you love the flooring.
We would love to see the finished project when you are done.
Thank you
Marcus Kallmeier
Director
Pro Tek Flooring LTD
Besvarelse fra Pro Tek Flooring LTD
Hi Jane
Thank you for the great review
Please let us know if you need any assistance when the time comes to order :)
Thank you
Marcus Kallmeier
Director
Pro Tek Flooring LTD
I've ordered samples and they arrived…
I've ordered samples and they arrived next day, happy with quality and prompt service
5. januar 2026
Besvarelse fra Pro Tek Flooring LTD
Hi Anna
Thank you for taking the time to leave us a review we really appreciate it.
Please let us know if you need any assistance when placing your order or if you have any questions about the product.
Thank you
Marcus Kallmeier
Director
Pro Tek Flooring LTD
Good communication and my order was…
Good communication and my order was well packaged. Delivery driver was helpful and polite
2. januar 2026
Besvarelse fra Pro Tek Flooring LTD
Hi Michael
Thank you for the 5* Review. I will pass this onto the delivery department.
Thank you
Marcus Kallmeier
Director
Pro Tek Flooring LTD
Excellent customer service
Excellent customer service, delivery arrived as promised, packing was superb, quality of flooring exceptional.
Couldn’t recommend this company more highly.
Thank you.
15. december 2025
Besvarelse fra Pro Tek Flooring LTD
Hi Peter
Thank you for taking the time to leave such a good review!
We are so happy that everything went so smoothly for you. I will pass this review onto the sales team as they will be delighted.
If you need any help in the future with any more orders do not hesitate to contact us
Thank you
Marcus Kallmeier
Director
Pro Tek Flooring LTD
great and fast good back up service .
15. december 2025
Besvarelse fra Pro Tek Flooring LTD
Hi Terry
Thank you for the 5 *
Marcus Kallmeier
Director
Pro Tek Flooring LTD
Pro-Tek Flooring - Amazing…
I can't recommend Pro-tek Flooring enough! From the very start, the process was smooth and hassle-free. They offer a fantastic selection of colours, making it easy to find the perfect match for our home. The 3D room visual aid was simply incredible — it really helped us visualize how the finished floor would look, saving us time and uncertainty. The samples provided were a great help in making our decision.
Delivery was lightning-fast. Despite being in Scotland, our flooring arrived in just 3 days! What impressed me even more was that Pro-tek personally called to confirm our delivery date and ensure we were happy with the arrangements — outstanding customer service.
Ordering was quick and straightforward. A simple phone call to check stock availability was all it took, and the staff member was incredibly helpful and friendly.
Once the flooring was installed, it looked absolutely stunning. My wife is over the moon with the result! The Herringbone style is eye-catching and adds a touch of elegance to our home. The Unclick system is easy to use, although having the proper tools makes installation even smoother.
Overall, Pro-tek Flooring has exceeded our expectations. Their quality, service, and attention to detail are second to none. I’ll definitely be coming back for future projects — highly recommended!
8. december 2025
Besvarelse fra Pro Tek Flooring LTD
Hi Kenny
What a review !
Thank you so much for taking the time to leave such a fantastic detailed review. We really do appreciate all the feedback and im so glad that every part of the sample to order process was so easy for you
We would love to see some of the finished work if you would be happy to email it through to us and we look forward to having the pleasure of dealing with you on any orders you may have in the future
Thank you again we really appreciate it
Marcus Kallmeier
Director
Pro Tek Flooring LTD
I didn't receive anything so I am not…
I didn't receive anything so I am not best pleased
8. december 2025
Besvarelse fra Pro Tek Flooring LTD
Hi Les
Hope you are well
As you know i have reached out to you this morning to apologise that you have not recieved your samples.
These were sent out to you on Monday 8th of December , We have a collection service with Royal Mail and they collect from us daily.
All our samples are sent out 1st class Royal Mail and should be with you within 24-48 hours. I do appreciate it is Christmas and there could be slight delays however it should have been wth you by now so again i apologise.
As per my email i have arranged for a 1st class signed for parcel with your samples to leave us today to ensure that you recieve them.
You can see from the reviews below that there are numerous 5* reviews regarding the speed and the size of the samples and i hope that when you recieve them you would be kind enough to change your review.
You now have my personal email address and if you need any assistance with ordering or any questions regarding ordering , installation or just some guidance i would be happy to assist.
Thank you
Marcus Kallmeier
Director
Pro Tek Flooring LTD
Tex-Core vinyl
Very pleased with the flooring fairly easy to install
and very good customer service
27. november 2025
Besvarelse fra Pro Tek Flooring LTD
Hi John
Thank you for the 5 * reviews , i am glad that you are happy with the product and i will pass this review onto the sales team !
Thank you
Marcus Kallmeier
Director
Pro Tek Flooring LTD
Very good samples
Very good samples. I will be requesting this company to assess our floors for replacement with pro tek.
5. december 2025
Besvarelse fra Pro Tek Flooring LTD
Hi Quraitulain
Thank you for the review , we look forward to dealing with your order for you in the near future
Marcus Kallmeier
Director
Pro Tek Flooring LTD
Very helpful and friendly service.
3. december 2025
Besvarelse fra Pro Tek Flooring LTD
Hi Glenn
Thank you for the 5* Review
We are glad that you are happy with the service and hope to deal with you again in the future
Marcus Kallmeier
Director
Pro Tek Flooring LTD
Lovely flooring, hard to fit
Lovely flooring, good quality. Fast sample delivery and subsequent flooring delivery. However it is very difficult to lay the herringbone flooring. We are DIY ers but my husband used to be a joiner, and we are struggling, it is taking a long time!
24. november 2025
Uopfordret anmeldelse
Besvarelse fra Pro Tek Flooring LTD
Hi
Thank you for taking the time to leave us a review
I am glad that you like the quality of the flooring and that everything went smoothly.
Im sorry to hear that you had issues with the flooring and we would be happy to give any assistance if we can :)
Thank you
Marcus Kallmeier
Director
Pro Tek Flooring LTD
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.