Pro Shrimp Anmeldelser 

144
•
TrustScore 3 ud af 5

3,1

Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 5 ud af 5 stjerner

Ordered some plants using next day delivery, however evri messed up and ended up taking a week to deliver them, by which point the plants were dead. Contacted support and they sent out new ones w... Se mere

Bedømt til 4 ud af 5 stjerner

I have made three purchases over the past few weeks. All has arrived nicely packaged. My two aquatic plants arrived today, and they are very healthy. Postage was a little expensive, but they have c... Se mere

Bedømt til 1 ud af 5 stjerner

Avoid Pro Shrimp, they don’t answer the phone, it’s permanently off the hook! Yodel look like they roadside dumped the delivery. Yodel refused to investigate a complaint or locate the package, their... Se mere

Bedømt til 2 ud af 5 stjerner

Well well, they NEVER reply emails(!). The plants luckily are great and arrived in a good shape. Bought cinnamon sticks to find that THEY ARE not ok for shrimp - Chinese cinnamon...Ceylon cinnamon IS... Se mere

Virksomhedsoplysninger

  1. Akvariebutik
  2. Butik med tropefisk
  3. Dyrehandel

Oplysningerne kommer fra forskellige eksterne kilder

Online Freshwater Shrimp Shop. Nano Aquariums, Freshwater Shrimp, Food & Accessories from the UK experts! We ship worldwide!


Kontaktoplysninger

3,1

Middel

TrustScore 3 ud af 5

144 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ingen anmeldelsesinvitationer registreret

Denne virksomhed har ikke inviteret sine kunder til at skrive anmeldelser, så anmeldelserne er muligvis ikke repræsentative

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

3,1

Alle anmeldelser

(144)

27 anmeldelser inden for de sidste 12 måneder

Skriv en anmeldelse
Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 5 ud af 5 stjerner

Highly recommend Pro Shrimp

I've ordered a few aquarium items from Pro Shrimp now and i've always been impressed. Quick delivery, good products and decent prices. Plants arrived in good condition and survived well. I will continue to use them for my aquariums needs going forward.

5. maj 2023
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Fast Delivery and Fast Customer Service

Ordered everything i needed to start up a tropical aquarium! Unfortunately the tank arrived shattered, but pro shrimp was excellent and sent a new one in less than 24h! Really lovely store <3

5. januar 2023
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Great company!

First time getting shrimp so I wanted to make sure I did everything right, pro shrimp have great descriptions on their items, everything is as described and at an extremely great price, managed to get my entire set up off their website
Shipping was extremely fast and everything was packed with alot of care, plants and moss arrived healthy
Can't recommend enough if you're looking for anything for your aquarium, will be ordering for all my shrimps needs!
Thankyou pro shrimp!

1. december 2022
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

Plants kill shrimp. Can't review on website

The 'shrimp safe' plants killed 75% of my shrimp between 2 tanks on opposite sides of the house, no other changes. I'd rinsed and soaked for an hour which is beyond pro-shrimps recommendation on their website. I'm pretty experienced and knowledgeable with shrimp and planted tanks, I've never had anything like this happen. I've bought from this company 3 times before this but never again. £6 refund for 7 plants that have gone in the bin and over 50 dead shrimp. I try to support small businesses but this was a mistake. If you choose to buy from here please quarantine properly. Tried to contact customer service twice and got fobbed off. I cannot find a way to leave a review on the website or via emails from them.

6. oktober 2022
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

Angry

I’ve used this company twice and both times nearly half the plants I ordered were damaged beyond use
Will not use them again

16. september 2022
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

First Choice for Aquarium Supplies

I have bought several items from Pro Shrimp and now consider them to be my first choice for aquarium supplies. I have ordered a good number of in vitro plants, and along with fast delivery I've received vibrant, healthy plants. There was only one occasion where one of the plants came looking almost black - I planted it . . . and there are some shoots of green. So, all in all, a good source for plants and other supplies.

4. august 2022
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Excellent company

Excellent company. I have bought from pro-shrimp more than dozen times and they always deliver a speedy and professional service.
On one occasion the ordered item was not working. Customer support replied really fast and replaced it for me quickly.
Highly recommend!

28. juni 2022
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Excellent & Efficient Service

I have bought a few items from Pro-Shrimp before with no issues. I have always found them efficient when processing the order and linked with prompt shipping makes an excellent package. My wife recently purchased for me a pond aeration pump and found a problem when setting up. I then emailed them and they just promptly sent out a replacement part solving the issue which again showed their commitment to excellent & efficient customer service, and, have no reservation in recommending them to anybody.

20. april 2022
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Tank arrived with a broken side

Tank arrived with a broken side. They replaced. The light didn't work so they replaced it with a new hood and the light. For me, this is first-class service. You never know what can happen to any goods in transit. For me, the culprit in all damages was DHL for not taking care, For the tank to break in such a way it must have taken some bashing. This is not good but that's not down to pro shrimp. For me, I can thank Pro shrimp for its great service and will get my recommendation for sure. Once again thank you for a great service.

6. april 2022
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

Scratch on tank and slow service

Ordered my first nano tank and was delivered with a scratch on the glass. Luckily I have a full video and pictures of the unboxing to prove that it came like that. Was really sp dissapointed as this is my first tank. Customer service took time to respond.

18. marts 2022
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Would recommend

Bought from pro shrimp a few times and always been really impressed, had an issue with one of the plants I’d bought but they couldn’t be more helpful and It was sorted within hours. Delivery has always been quick too. Would recommend :)

10. marts 2022
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

I love pro shrimp

I love pro shrimp.
Ordered from here a few times and any issues have been sorted promptly. I had one smashed up plant, emailed them and received a new plant in the next few days. I had an issue with some snail food and the team recommended one that my snails looove! (snail dinner).
We are only human so mistakes can be made, i rate people on how they fix the issue and their customer service is great.
Thanks pro shrimp :)

6. marts 2022
Uopfordret anmeldelse
Bedømt til 3 ud af 5 stjerner

Disappointing Plant Quality

I was recommended to try Pro Shrimp for plants by a friend after telling him my local fish store didn't have much variety.

I'll be sticking to my local guy in future; the plants I bought from Pro Shrimp are quite damaged and much smaller than expected. One of them is a bulb plant, yet doesn't have a bulb; the moss was healthy but a tiny portion, and the other plant had so many damaged leaves. Not a fan of the amount of mulch and slime that was all over them and the box either.

They cost me twice what I usually pay. Lesson learned. Will stick to non-living supplies from them in the future.

24. februar 2022
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Great customer service from Kim

Great customer service and the products are top calibre
Kim in customer services in particular was amazingly helpful and resolved my problem quickly and efficiently, made me feel very at ease after the issue that was caused (my own doing)

3. februar 2022
Uopfordret anmeldelse

Er dette din virksomhed?

Tilegn dig din profil på Trustpilot og få gratis adgang til vores værktøjer, så du kan komme i kontakt med dine kunder.

Få en gratis konto

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

Hér finder du 8 tips til at skrive anmeldelser.

Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

Læs mere