Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
3,9
13 anmeldelser
Ingen nylige anmeldelsesinvitationer
Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative
Har ikke besvaret negative anmeldelser
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Been buying from this company for at least a year. Most of their plants are fairly priced, Which encourages me to return and offer more custom. Usually my parcels have arrived with 2 days and I've yet to have melted or dead aquatic plants arrive.
The only feedback I would give is that it would be nice if they sold water lilies or tiger lotus.
Always had great quality plants and service from these guys. Prompt delivery and received exactly what was expected.
Gave aquascape express a go despite a few bad reviews...
An they were great.
Cheapest option for tropica 1-2 grow (4.99 for some).
All plants arrived looking healthy, no old solid media like some other reviews.
Packaging was good, yodel were surprisingly good, I ordered late on the 28th, dispatched on the 29th and delivered on the 30th!
Would recommend and will absolutely use again.
First time ordering with this company and will certainly use again, plants were healthy and arrived super quickly. Looking forward to choosing more plants.
Absolutely appalling. My parcel of over £200 somehow went “missing” and neither the delivery service or Aquascaping Express are willing to take responsibility. I have been in contact with a man called Sebastian who is now ignoring all of my emails in a bid to get my money back.
Disgusting customer service. A company I will never use again.
I haven't had the best experience ordering plants online. I decided to order two plants from Aquascaping Express as a trial for my next tank.
Pros: Good website with a large selection and fast delivery, arrived by Yodel surprisingly with no problem, so I give 2 stars instead of 1.
Cons: Terrible quality. Both were in vitro Tropika plants. Both were old, the leaves were yellowing, and the gel had hardened. One of them could be removed and soaked, but the other had rock-hard substrate instead of gel, the roots were like in epoxy resin; it couldn't be soaked and separated. It went in the trash. I emailed them and attached a photo; maybe they'll refund my money. But never ever I buy anything from this company. I think they saw a new customer ordering a small quantity and thought they had a sucker so they pushed me old, trash-worthy products on.
Excellent customer service , quality products reasonably priced . Thanks Sebastian for a quick and honest reply
Great customer service. My tank arrived broken and Sebastian sorted it out quickly and arranged for a new tank to be delivered with no problems.
MY ORDER WAS DELIVERED QUICKLY (WITHIN 48 HOURS).. THE LAVA ROCK WAS A GOOD SIZE & LOOKS GREAT IN MY AQUARIUM WITH SOME ANUBIAS ATTACHED.
They use yodel as a carrier. What more can I say, always have issues with this company and this times no exception. Ordered live plants from aquascaping express and got tracking info for yodel 🤦♂️.
Anyways it's now late, plants are probably trashed and all yodel keep updating their tracking info with is "parcel misrouted being redirected" no idea when it's being delivered or if they even know where it is.
Wont be using aquascaping express again. Not because of anything wrong with their business. But because they use such a incompetent carrier company.
Brilliant customer service, seriously top notch. I have been having an issue with Yodel and Aquascaping-Express have really stepped up and helped me out. They've even promised to resend my order if Yodel keep messing around.
Was told delivery would be today between 19.52 and 21.52 from Yodel. We had plans to go out but stayed in to receive the parcel. Watched on the Yodel app and driver was just around the corner from us. Then next refresh the driver was 2 miles away. We did not receive the parcel after waiting in!!! Won't be ordering from Aquascaping Express again.....
I have now had 3 orders from these Spent around £100 on tropical plants.
The orders have arrived within days and always very well packaged.
The pants have been healthy and always a good portion no matter what the plant.
I can confidently recommend these if you are looking to buy some plants.
Thank you
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.
