Paid extra for premium delivery (1-2 business days) however took just under a week. Quality good, but falsely advertised as real airpods. Do not buy if you’re expecting genuine products, would be bett... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Amazing! I ordered Apple AirPod pro “headphones only’ and was perfectly happy to not receive a box/ charger etc - I actually received what seemed like a brand new unopened set complete with all packa... Se mere
Buyers beware..selling counterfeit AirPods as reconditioned and repackaged, had my purchase checked by Apple Store confirmed FAKE, awaiting company’s response to several emails asking them to... Se mere
Bought these earbuds. Sound is good, connect to the phone well. But they do not connect to an Apple Watch. Many functions that Apple AirPod pro should do, like spacial audio and ear tip test do no... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
Pristine Gadgetz - Online stands as the premier electronic gadgets retailer in the United Kingdom. Our offerings encompass a wide array of products, including mobile accessories, refurbished gadgetz, Lighting and various household items.
Kontaktoplysninger
29 Hesketh Crescent, B23 7EQ, Birmingham, Storbritannien
- 07951355533
- info@pristinegadgetz.co.uk
- pristinegadgetz.co.uk
Har besvaret 25 % af deres negative anmeldelser
Svarer typisk inden for 1 måned
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Great quality
Great quality , fast delivery and amazing service
Great item
We ordered some air pods and they arrived quickly and were in perfect condition. We would purchase from here again.
I ordered 2 pairs of these air pods for…
I ordered 2 pairs of these air pods for my daughters who are both travelling. I was told 3 to 5 working days for delivery, which would have been just in time before 1 of them leaves. Unfortunately on the 5th day they hadn't turned up, I made the decision to buy them both new pairs from Apple with next day delivery.
Incredibly these 2 pairs turned up the following day which would have been in time, unfortunately I had got the apple ones engraved so I couldn't cancel the order.
I had to make the decision to return these airpods without even opening them.
I contacted them through WhatsApp chat and they responded immediately every time and tried several options to try to resolve the issue, but ultimately agreed without any arguments to refund me for these airpods which they did upon receiving them back.
So I never actually saw the airpods, just the sealed boxes and to be fair to pristine gadgets the delivery was between Christmas over new year too.
But the customer service I recieved from them was excellent 👌
Frustrating customer service; and don’t follow their own policies. Beware
I purchased some “refurbished” Air Pod Pros that ended up being faulty, which was evident immediately.
I sent an email regarding this with detailed feedback stating the fault and how I had followed all troubleshooting.
I then had a frustrating back and forth as they shared their own troubleshooting instructions, but for the wrong model, which I stated was the case.
They then offered multiple partial refunds to attempt the avoid the return (for the headphones that literally did not work…)
Finally they agreed to do the return. They did not send a returns label though their policy is to pay for returns postage; I stated multiple times that I expected this to be paid.
Upon completed return I queries again for the returns postage refund, which the stated they don’t do in cases they’ve paid for the initial postage (and sent me a screenshot of my receipt for some reason). I screenshot their own policy form their site where it stated they cover returns postage in cases fault. They ignored the request.
Good Service/Poor Product
I purchased a set of what was advertised as refurbished Bose Ultra Open Bluetooth Earbuds for a really good price, more than 60% lower than other retailers.
I researched the company and they had mixed reviews, but nobody’s perfect, so I took a chance.
My order was delivered in a reasonable amount of time and I was excited to get them going and listening to how good the sound quality was.
I fully charged them and connected them to my phone via Bluetooth and tested them for sound which worked fine.
However afterwards things started to go downhill. I download the Bose App and attempted to connect, but no matter what I did or how many times I tried, I couldn’t get the app to recognise them.
After some online research I came to the conclusion that as there wasn’t any serial numbers or any branding on them, that they couldn’t be original.
I emailed the seller expressing my disappointment with my order and after a short negotiation agreed on a partial refund instead of the hassle of sending them back.
So now I use them with Bluetooth to take calls and listen to music which ok until the next time Bose have a sale and I purchase the real thing.
Bloody good set of headphones !
Bloody good set of headphones !! Yes not 100 percent authentic ( as they state) but all options and controls work for me and sound even better than my OG air pods !! Highly recommend!!
Slow delivery
Slow delivery, and they don't inform you that your item has been dispatched. Customer service is shocking. My earbuds wouldn't connect. I sent an email requesting a return. They replied with instructions on how to connect a different brand earbud. When I replied, sent another set of instructions. Correct brand. Wrong model this. Obviously they don't look at the order numbers. Since then I have had no contact from them. I have since been able to connect them, via Google. This will be the first and last time I buy from them. If I could leave zero stars I would.
Paid for express delivery didn’t turn…
Paid for express delivery didn’t turn up on the date I paid for customer service was shocking telling me I paid for express processing and lying they had sent package out when they hadn’t can’t refund me as it’s a busy time of year joke frauds
PLEASE do not buy from this so called…
PLEASE do not buy from this so called company. They are fraudsters and sell fake products. When I advised the product was not as described (AKA FAKE) they offered a partial refund of 35%, completely failing to acknowledge my request.
I have since replied and I am waiting a response asking for a full refund. No surprise they have not responded to me.
AVOID, THEY ARE SCAMMERS AND WILL TAKE YOUR MONEY AND THEN IGNORE YOU
FAKE! Airpod Pros
I purchased some Airpod Pros, they arrived and looked the part. What looked like brand-new sealed Apple packaging. The Airpods connected fine with my iPhone 12 for a couple of months until I upgraded to the iPhone 17. The Airpods would not connect to the newer model, when taking them to the Apple store I was informed that these are not real Airpods, they are fakes. The newer model iPhones are not compatible as they are trying to prevent fakes being made and used with their product. Waste of time and waste of money - AVOID
Fake products
Fake products, do not buy!
The daughter bought airpod pro 2 from this company in good faith.
Couldn't get them working so called in to local Apple shop to see what she was doing wrong.
What they said she had done wrong was buy a fake product supplied by this company.
I ordered some AirPods and ten days…
I ordered some AirPods and ten days later they have still not arrived. No update as to when they will arrive !! Very disappointed !! Will give it another few days before I contact card issues to demand a refund . I have just tried to ring them and surprise surprise the number is not recognised 😩.
It's been over 7 days and I haven't…
It's been over 7 days and I haven't received my order, no update on order too and also no tracking on my package for the delivery also. So I don't even know what happened
Unbelievable value
The price of the product was significantly cheaper than elsewhere which intially made me dubious but after reading reviews I was confident with the purchase the AirPod pro 2s which ere reconditioned but you would think they were brand new. In the box with everything included and work great for half the price than other companies
Counterfeit and a scam.
Sold me counterfeit airpods and refused to provide me with a way to return them. They have reviews about it going months back so they obviously just scam people and get away with it some of the time. They also always seem to blame the "seller company" despite never actually naming them.
Haven’t got my parcel yet due to full…
Haven’t got my parcel yet due to full price of postage not being paid by this company
Amazing customer service
Amazing customer service. Incredibly quick to respond to questions and so helpful.
Will definitely be using these guys again!
Fake Airpod Pros 2
I purchased what were advertised as Genuine Apple AirPods Pro 2 (refurbished) from this company. At first, they seemed to work fine. However, after upgrading to the iPhone 17 Pro, which has the feature that detects non-genuine Apple products, they would not connect.
I contacted Apple Support, who confirmed that the AirPods were not genuine Apple products. I then emailed the company, and they admitted that the AirPods were refurbished with non-Apple components by a third-party company.
These were misrepresented as genuine, and I feel this is misleading and unacceptable.
Spot on
Good quality product delivered on time, very impressed with this business
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