Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Prime Outdoor Store specialises in transforming your outdoor space into a luxurious retreat. We offer premium outdoor kitchens, BBQs, Spas, & Verandas, blending style and function for the ultimate outdoor experience. Elevate your outdoor living with us.
2,5
8 anmeldelser
Ingen nylige anmeldelsesinvitationer
Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative
Har besvaret 25 % af deres negative anmeldelser
Svarer typisk inden for 24 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Placed an order on 29/05/26 but the order has still not been processed. I have contacted the company various time via email, phone, online chat and WhatsApp but have had no response. Wouldn't recommend this company based on its poor customer service.
Ordered an outdoor fridge that was on offer, received an email confirming order, next day email received to say order cancelled with no reason as to why, phoned and left them a message and also sent an email, they replied saying the promotion price had ended and it was back up to full price. It was not full price when it was ordered. Not a happy customer
We ordered an Asgard bike shed two months ago and it still hasn’t arrived. We have tried to contact them about 20 times through phone, website and email to check where the order is and whether we can add an installation cost but have heard nothing from them.
Totally useless. Just cancelled my order with no reason or email informing me that it had been cancelled. Very poor customer service. Joke of a company. Buyer beware.
Besvarelse fra Prime Outdoor Store
Hi Christopher,
Thank you for taking the time to leave a review. We’re sorry to hear about your disappointment, but we did contact you directly regarding your order.
On Friday, 24 October at 08:42 AM, we emailed you to explain that unfortunately, the item you ordered cannot be shipped to Northern Ireland, and for that reason, your order had to be cancelled. As stated in that message, no payment was captured, and the cancellation was processed immediately after sending you the notification.
We understand this may have been frustrating, but we did our best to communicate as soon as we received confirmation from the supplier. If you’d like, we’re happy to resend the original email for your reference.
Kind regards,
The Prime Outdoor Store Team
Prompt delivery and excellent communication. I had a small issue with my order and their customer services were a breath of fresh air. They were proactive in resolving the issue and very satisfactorily.
Would 100% shop with them again
“The product quality is consistently outstanding, exceeding my expectations every time.“I highly recommend this business. customer service was excellent .
And thank you for lee who was helping out.
Excellent customer service and very helpful advice regarding my veranda enquiry. When I’m ready to make my purchase, I’ll definitely return. Highly recommended!
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.
